128 customer data jobs at 85 companies in Richmond, VA
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Customer Service Advocate
Richmond, Virginia, United States
OnsiteFull Time
Daniels Health: Provides clinical waste management and safety systems for healthcare.
2+ YOE2+ years in customer service or administrative support; proficient in Microsoft Office; Salesforce experience a plus; data-driven, highly organized; flexible hours including occasional weekends/holidays.
Customer Service Specialist - Business Tax Customer Service Specialist
Richmond, Virginia, United States
$25-$37/hrOnsiteFull Time
City of Richmond: Providing municipal services and governance for Richmond, Virginia.
3+ YOEHigh school diploma/GED and 3 years customer service/reconciliation experience; proficiency with Microsoft Office/Excel, data entry, problem solving, and strong communication skills.
Microsoft Office Suite, Microsoft Excel, CIS billing system, City of Richmond Assessors File
Henrico County Public Schools: Public school district serving K-12 students in Henri County.
3+ YOEHigh school diploma/GED and 3 years clerical/customer service experience; ability to research inquiries, analyze data, communicate clearly, perform clerical computations; background checks and fingerprinting required.
Instrumentum: Offsite surgical instrument sterilization and processing services.
3+ YOE~3 years post-sales/customer success experience, experience in SPD/perioperative or healthcare operations preferred, bachelor’s degree preferred, CRM proficiency, strong communication, data literacy, and ability to influence clinical stakeholders.
Urbanex: Providing professional residential and commercial pest control services.
Strong customer service and communication, organizational and problem-solving skills, basic computer and data entry proficiency, ability to pass background and credit checks.
Holiday Barn Pet Resorts: Family-owned pet resort offering boarding, grooming, and training services.
2+ YOE2+ years customer service experience, prior supervisory experience, high school diploma, data entry and Windows proficiency, leadership and communication skills, ability to lift up to 30 lbs and work weekends/holidays.
SimpliSafe: Provides wireless home security systems and professional monitoring services.
5+ YOEBS in quantitative field or equivalent, 5+ years experience (or Masters+3), strong SQL and Excel skills, experience with Tableau/Hex/Python/R, experiment design and contact center analytics experience preferred.
Henrico County Public Schools: Provides K-12 public education services in Henri County, Virginia.
3+ YOEHigh school diploma/GED and 3 years clerical experience with public contact required; skills in data entry, research, math, written and verbal communication; must pass criminal and CPS background checks.
RDSolutions: Specialized provider of retail pricing intelligence and data solutions.
Must be 18+, high school diploma or equivalent, have a smartphone, valid driver's license, clean driving record, reliable transportation and insurance; able to stand for shifts and lift up to 40 lbs.
Customer Success Manager — Government “At Scale” Programs
McLean or Richmond
HybridFull Time
Exiger: AI-powered supply chain risk and compliance management software.
3+ YOE3+ years in customer success, account/program management, or consulting; experience with government/public sector customers and SaaS environments; strong written communication, operational execution, and data-driven engagement skills; bachelor’s degree required.
Customer Service Agent (CD)- Social Services Part-Time Non-Benefited
Mechanicsville or Hanover
$19-$19/hrOnsitePart Time
Hanover County: Local government providing public services to Hanover County residents.
Clerical customer service role handling inquiries and payments, scheduling, data entry, scanning/indexing (Laserfiche), reconciling payments, and maintaining confidential records. High school or equivalent required; 1 year customer service experience preferred; criminal background check and fingerprinting required.
Laserfiche, DocuSign, Thomas Brothers financial system, Microsoft Office
BCP Customer Engagement Analytics Lead - Business Director
McLean or New York City or Richmond
$230k-$263k/yrOnsiteFull Time
Capital OneNYSE: COF: Financial services offering credit cards, banking, and loans.
4+ YOE2+ MgmtBachelor's degree, 4+ years quantitative and qualitative analysis, 2+ years people management and project management; Master's, financial services, and consulting experience preferred.
AltriaNYSE: MO: Manufacturer and marketer of tobac and nicotine products.
5+ YOEBachelor's or equivalent, 5+ years supporting business/operations/technology, Agile experience, strong SQL and data analysis skills, excellent communication and prioritization.
Alfa LavalNasdaq Stockholm: ALFA: Manufacturing equipment for heat transfer, separation, and fluid handling.
3+ YOEBachelor's required; 3+ years customer service/coordination/project support; experience with logistics, S&OP, operations planning; strong communication, escalation, and multi-stakeholder coordination skills. Candidates in the USA are prioritized.
Customer Success Account Manager - Signature - Richmond, VA
Richmond, Virginia, United States
$62k-$108k/yrFieldFull Time
UPSNYSE: UPS: Global provider of package delivery and supply chain logistics.
0+ YOE0-4 years in customer success or related roles; SMB account management experience; strong organization, data-driven mindset, and excellent written communication.
3+ YOEHigh school diploma/GED required; strong written and verbal communication, customer service, and data entry skills; 3 years medical data entry/processing preferred; proficiency with Microsoft Office, Outlook, and Excel.
Microsoft Office, Microsoft Outlook, Microsoft Excel