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64 customer enablement manager jobs at 51 companies in Richmond, CA

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Senior Customer Success Enablement Manager
San Francisco, California, United States
$167k-$199k/yr HybridFull Time
Intercom
Intercom: AI-first customer service platform for automated and human support.
8+ YOE8+ years in Customer Success or Enablement, experience building and delivering enablement programs, strong stakeholder influence, data-driven measurement of outcomes, program design, coaching, and knowledge of CS methodologies.
Salesforce, Gong, Claude, Claude Code, Intercom, MEDDICC, Command of the Message
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1mo
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AI Customer Enablement Lead
San Francisco, California, United States
$160k-$250k/yr OnsiteFull Time
Console
Console: Automates IT support and internal operations using AI agents.
6+ YOE6+ years in customer enablement/education with program ownership in B2B SaaS; strong instructional design instincts; ability to build onboarding, training, docs, and scalable learning programs; stakeholder management.
Slack, Microsoft Teams
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2mo
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Manager Technical Enablement, Customer Enablement
San Jose or Boise
$129k-$343k/yr OnsiteFull Time
Micron Technology
Micron TechnologyNASDAQ: MU: Manufacturer of semiconductor memory and data storage products.
5+ YOEBachelor's in Electrical/Computer Engineering (or equivalent), 5+ years in DRAM product/design/validation or related semiconductor engineering, strong analytical/troubleshooting, program management, and communication skills.
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1w
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Director, Customer Enablement
San Francisco or Bellevue or Sunnyvale
$215k-$250k/yr OnsiteFull Time
Crusoe
Crusoe: Provides energy-efficient cloud infrastructure powered by stranded and renewable energy.
8+ YOE3+ Mgmt8+ years leading enablement or customer education, 3+ years managing managers, experience designing enterprise onboarding and internal technical enablement, strong cloud/Kubernetes/GPU knowledge, program management and exec communication skills.
Kubernetes, GPU computing, LMS, Confluence, Notion, GitBook, ReadMe
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3mo
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Manager, Customer Enablement Engineering - Networking
Santa Clara, California, United States
$224k-$431k/yr OnsiteFull Time
NVIDIA
NVIDIANASDAQ: NVDA: Designs graphics processing units and artificial intelligence hardware.
10+ YOE5+ MgmtBS in engineering/CS or equivalent; 10+ years in software quality engineering and customer engagements; 5+ years managing 5+ engineers; expertise in data center networking, Layer2/3 protocols, test tools (Ixia/Spirent), Python, Unix/Linux; strong leadership.
Cumulus Linux, Ixia, Spirent, Python, Unix, Linux, Git, Gerrit, Jenkins, CI, MLAG, VLAN, STP, OSPF, BGP, EVPN
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Manager, Customer Enablement Engineering - Networking
Santa Clara, California, United States
OnsiteFull Time
NVIDIA
NVIDIANASDAQ: NVDA: Designs GPU-accelerated computing and artificial intelligence hardware.
10+ YOE5+ Mgmt10+ years in Software Quality Engineering and customer engagements; 5+ years of management experience with 5+ engineers; BS in Engineering/CS or related field; strong leadership, communication, and technical skills; expertise in Layer2/Layer3 networking and Linux.
Python, Linux, Ixia, Spirent, Git, Gerrit, Jenkins, CI
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Sr. Manager of CX Enablement
New York or San Francisco
$150k-$180k/yr RemoteFull Time
Imprint
Imprint: Provides-branded credit cards and loyalty platforms for consumer brands.
7+ YOE4+ Mgmt7+ years in customer experience with 4+ years in quality/training/enablement; experience scaling CX quality and AI-powered deflection; strong CX tooling knowledge; data-driven and strong writing skills.
Salesforce, Zendesk Guide, Zendesk Support, Maestro QA, Klaus, Playbox, Stella Connect, Tether AI, Sierra AI, Ada, Decagon, Forethought
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Manager Technical Enablement, Customer Enablement
San Jose or Boise
$129k-$343k/yr OnsiteFull Time
Micron Technology
Micron TechnologyNASDAQ: MU: Designs and manufactures semiconductor memory and data storage solutions.
5+ YOEBachelor’s degree in Electrical or Computer Engineering; 5 years DRAM product/validation experience; strong analytical, communication, and program management skills.
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3w
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Manager, Support Enablement, Platform Solutions and Delivery, Cloud Support
Sunnyvale, California, United States
$164k-$240k/yr OnsiteFull Time
Google
GoogleNASDAQ: GOOGL: Provides online search, advertising, cloud computing, and consumer electronics.
7+ YOE7+ MgmtBachelor's degree or equivalent,7 years in program/product/operations within global customer support,7 years people management,3 years managing program managers,experience with case management tooling.
Salesforce (Agentforce), Google Enterprise for Customers (GECX), Google Cloud Assist (GCA)
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2w
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Senior Manager, Supplier Enablement & Spend Conversion
Seattle or New York City or Salt Lake City or San Francisco or Vancouver
$212k-$266k/yr HybridFull Time
Brex
Brex: Corporate cards and spend management software for businesses.
5+ YOE5+ years in B2B/commercial card, payments, supplier enablement, or vendor/payment operations; experience building 0-to-1 programs; knowledge of card acceptance and merchant economics; negotiation and enterprise customer experience.
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Director of GTM Enablement
New York City or Los Angeles or San Francisco
HybridFull Time
Adaptive Security
Adaptive Security: Provides AI-powered protection against deepfakes and social engineering scams.
2+ YOE2+ years experience in GTM or sales enablement, 2+ years customer-facing experience, strong communication, ability to build enablement programs, and experience with enterprise B2B sales cycles.
Salesforce, Gong, Outreach, Nooks, Claude, ChatGPT, ZoomInfo
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4d
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Strategic Cloud Partner Enablement Lead
San Francisco, California, United States
$226k-$250k/yr OnsiteFull Time
OpenAI
OpenAI: Develops artificial intelligence models and generative AI software services.
8+ YOE8+ years in partner success, strategic partnerships, enablement, customer success, learning and development, or consulting within enterprise technology; requires cloud, enterprise software, or AI knowledge and strong consulting, facilitation, presentation, and program management skills.
AWS, Google Cloud, Oracle, CRM, OpenAI
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Senior Customer Success Manager
San Francisco, California, United States
$138k-$150k/yr HybridFull Time
Culture Amp
Culture Amp: Provides a SaaS platform for employee engagement and performance.
Experience managing enterprise B2B SaaS portfolios, driving GRR/NRR, strong executive communication, risk management, cross-functional collaboration, and comfort using AI-enabled workflows.
Vitally
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Senior Customer Success Manager
San Francisco or United States
$130k-$170k/yr RemoteFull Time
ClickTime
ClickTime: Cloud-based time tracking and resource planning software.
Proven B2B SaaS account management track record, executive presence, value-oriented selling, familiarity with ERP/back-office software a plus, comfortable using AI-enabled tools, ability to travel ~20%.
ERP
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3w
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Senior Manager, Foundry Silicon Technology Enablement
San Jose, California, United States
$189k-$301k/yr OnsiteFull Time
Samsung Semiconductor
Samsung SemiconductorKorea Exchange: 005930: Designs and manufactures memory chips, processors, and sensors.
10+ YOEBachelor's+15yrs or Master's+13yrs or PhD+10yrs in electrical engineering or related physical science; deep knowledge of CMOS, device physics, process technology, PPA analysis, and customer engagement; foundry and automotive experience preferred.
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Customer Education & Content Manager
New York City or United States or Boston or San Francisco
HybridFull Time
Secureframe
Secureframe: Automated platform for security and compliance certifications.
3+ YOE3+ years in SaaS content/education/enablement; experience launching customer education and certification programs; strong scripting, on-camera, and cross-functional collaboration skills; LMS and screen-recording tool experience.
Loom, Camtasia, ScreenFlow, Skilljar, Gainsight CE, Northpass, Docebo, Comply AI
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2mo
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Security GRC Manager: Customer Trust Enablement
San Francisco, California, United States
OnsiteFull Time
Sierra
Sierra: Conversational AI platform for building enterprise customer agents
10+ YOE3+ Mgmt10+ years in compliance/security/customer trust, 3+ years building/scaling customer-facing security programs, experience with regulated industries, knowledge of security frameworks and multi-cloud, and experience implementing trust automation platforms.
NIST 800-53, SOC 2, ISO 27001, PCI DSS, HIPAA, AWS, GCP, GDPR, UK GDPR, EU AI Act, SIG, CAIQ, ISO 42001, NIST AI RMF, CRM
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3mo
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Chief of Staff, Care Transformation & Customer Enablement
San Francisco, California, United States
$175k-$233k/yr RemoteFull Time
Ambience Healthcare
Ambience Healthcare: AI platform automating clinical documentation and medical coding.
5+ YOE5–8 years in operations/enablement roles in high-growth B2B, healthcare tech; strong writing; experience with CT operations, dashboards, OKRs.
Dashboard, Budget tracking, Planning model, CRM
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1mo
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Director of Customer Service
San Francisco or United States
$170k-$190k/yr HybridFull Time
Nothing
Nothing: Design-focused manufacturer of smartphones and wireless audio products.
10+ YOE10+ Mgmt10+ years leading customer service or after-sales in consumer tech/telecoms; experience scaling global operations and managing outsourced partners; designing AI-enabled support and predictive diagnostics; strong analytics and stakeholder communication skills.
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2d
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Senior Customer Support Operations Readiness Program Manager
San Francisco or New York City or Portland or Canada or United States
$110k-$152k/yr RemoteFull Time
Mercury
Mercury: Banking services and financial software designed for startup companies.
3+ YOERequires 3–5 years in operations readiness, support operations, enablement, program management, or similar roles, plus cross-functional coordination, process improvement, communication, prioritization, and change management experience.
Zendesk, Linear, Salesforce, Google Sheets, SQL
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