46 customer enablement manager jobs at 38 companies in Vacaville, CA
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Senior Customer Success Enablement Manager
San Francisco, California, United States
$167k-$199k/yrHybridFull Time
Intercom: AI-first customer service platform for automated and human support.
8+ YOE8+ years in Customer Success or Enablement, experience building and delivering enablement programs, strong stakeholder influence, data-driven measurement of outcomes, program design, coaching, and knowledge of CS methodologies.
Salesforce, Gong, Claude, Claude Code, Intercom, MEDDICC, Command of the Message
Console: Automates IT support and internal operations using AI agents.
6+ YOE6+ years in customer enablement/education with program ownership in B2B SaaS; strong instructional design instincts; ability to build onboarding, training, docs, and scalable learning programs; stakeholder management.
Crusoe: Provides energy-efficient cloud infrastructure powered by stranded and renewable energy.
8+ YOE3+ Mgmt8+ years leading enablement or customer education, 3+ years managing managers, experience designing enterprise onboarding and internal technical enablement, strong cloud/Kubernetes/GPU knowledge, program management and exec communication skills.
Imprint: Provides-branded credit cards and loyalty platforms for consumer brands.
7+ YOE4+ Mgmt7+ years in customer experience with 4+ years in quality/training/enablement; experience scaling CX quality and AI-powered deflection; strong CX tooling knowledge; data-driven and strong writing skills.
Seattle or New York City or Salt Lake City or San Francisco or Vancouver
$212k-$266k/yrHybridFull Time
Brex: Corporate cards and spend management software for businesses.
5+ YOE5+ years in B2B/commercial card, payments, supplier enablement, or vendor/payment operations; experience building 0-to-1 programs; knowledge of card acceptance and merchant economics; negotiation and enterprise customer experience.
Adaptive Security: Provides AI-powered protection against deepfakes and social engineering scams.
2+ YOE2+ years experience in GTM or sales enablement, 2+ years customer-facing experience, strong communication, ability to build enablement programs, and experience with enterprise B2B sales cycles.
OpenAI: Develops artificial intelligence models and generative AI software services.
8+ YOE8+ years in partner success, strategic partnerships, enablement, customer success, learning and development, or consulting within enterprise technology; requires cloud, enterprise software, or AI knowledge and strong consulting, facilitation, presentation, and program management skills.
New York City or United States or Boston or San Francisco
HybridFull Time
Secureframe: Automated platform for security and compliance certifications.
3+ YOE3+ years in SaaS content/education/enablement; experience launching customer education and certification programs; strong scripting, on-camera, and cross-functional collaboration skills; LMS and screen-recording tool experience.
Loom, Camtasia, ScreenFlow, Skilljar, Gainsight CE, Northpass, Docebo, Comply AI
Sierra: Conversational AI platform for building enterprise customer agents
10+ YOE3+ Mgmt10+ years in compliance/security/customer trust, 3+ years building/scaling customer-facing security programs, experience with regulated industries, knowledge of security frameworks and multi-cloud, and experience implementing trust automation platforms.
NIST 800-53, SOC 2, ISO 27001, PCI DSS, HIPAA, AWS, GCP, GDPR, UK GDPR, EU AI Act, SIG, CAIQ, ISO 42001, NIST AI RMF, CRM
Nothing: Design-focused manufacturer of smartphones and wireless audio products.
10+ YOE10+ Mgmt10+ years leading customer service or after-sales in consumer tech/telecoms; experience scaling global operations and managing outsourced partners; designing AI-enabled support and predictive diagnostics; strong analytics and stakeholder communication skills.
Senior Customer Support Operations Readiness Program Manager
San Francisco or New York City or Portland or Canada or United States
$110k-$152k/yrRemoteFull Time
Mercury: Banking services and financial software designed for startup companies.
3+ YOERequires 3–5 years in operations readiness, support operations, enablement, program management, or similar roles, plus cross-functional coordination, process improvement, communication, prioritization, and change management experience.
Decagon: Conversational AI platform for automated customer support.
4+ YOE4+ years in customer-facing B2B SaaS roles, experience with technical enablement/training, strong written and verbal presentation skills, ability to design scalable learning programs and partner cross-functionally.
Cursor: AI-powered code editor for professional software developers.
Proven leader who has built/scaled digital/tech-touch customer success functions, managed directors/managers, owned health-scoring, activation, retention, GRR/NRR, and partnered cross-functionally on data and AI-enabled engagement.
Pendo: Software platform providing product analytics and user guidance tools.
5+ YOE5+ years in operations/program management or customer-facing SaaS roles; strong project management, cross-functional collaboration, communication, and ability to operate in ambiguity; AI-enabled workflow familiarity preferred.
SewerAI: AI-powered software for sewer infrastructure inspection and management.
Lead post-sales organization, build playbooks, scale Account Management, Enablement, and Technical Support; drive retention and expansion across growth phase.
Tatari: A platform for buying and measuring TV advertising campaigns.
2+ YOEBachelor's degree preferred; 2+ years in post-sales account management or client success; strong data storytelling; knowledge of linear and streaming TV; comfortable cross-functional collaboration; AI-enabled process improvement; beneficial: digital marketing, programmatic buying, advanced Excel, data visualization.
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego or California or Colorado or District of Columbia or Illinois or Maine or Maryland or Massachusetts or Minnesota or New York or New Jersey or Virginia or Washington
$80k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
7+ YOE7+ years consulting or industry experience; 5+ years leading and selling insurance consulting engagements; 5+ years agile delivery/product management; Bachelor’s degree; deep P&C insurance domain knowledge and experience with AI-enabled process redesign; significant travel (up to ~80%).