281 customer engagement manager jobs at 165 companies in Burbank, CA

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Customer Engagement Manager
Atlanta or Boston or Illinois or New York or Raleigh or Texas or United States or Virginia or San Francisco or Bengaluru
RemoteFull Time
Instabase
Instabase: Automates data extraction and analysis for unstructured enterprise content
6+ YOE6+ years customer-facing experience in enterprise customer success or implementation; proven renewal and expansion track record; executive communication; technical aptitude with APIs, LLMs/OCR/AI; SDLC familiarity; leadership and mentoring experience.
AI Hub, API, LLMs, OCR, AI/ML, SDLC
3mo
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Engagement Manager
Mountain View, California, United States
HybridFull Time
Bespoke Labs
Bespoke Labs: Curating data and environments to train advanced AI agents.
1+ YOE1+ years as Engagement Manager; 3–6 years in customer engineering/project leadership; technical foundation in CS/engineering/math; able to manage multiple workstreams; strong written communication; B2B client-facing experience.
1w
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Engagement Manager, Strategic
New York City or San Francisco or Boston or London or Singapore
$110k-$180k/yr OnsiteFull Time
Profound
Profound: Analytics platform for brand visibility in AI-generated search results.
6+ YOERequires 6+ years serving enterprise customers in customer success, account management, or consulting; complex engagement ownership, executive communication, analytics, project management, mentoring, and search or marketing experience.
ChatGPT, Perplexity, Google AI Mode
2mo
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Engagement Manager, Life Sciences
San Francisco, California, United States
HybridFull Time
Goodfire
Goodfire: Developing tools to interpret and steer artificial intelligence systems.
Experience managing complex technical or scientific customer engagements, strong project management and communication, ability to learn AI/ML and life sciences concepts quickly, high agency and judgment.
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Engagement Manager
San Francisco, California, United States
$140k-$215k/yr OnsiteFull Time
Medra
Medra: Builds autonomous robots and AI for scientific research.
3+ YOETechnical background in bio/chemical engineering or related field; 3+ years customer-facing management/strategy/BD experience; 3+ years lab experience with wet lab workflows; strong communication and executive presence.
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Lead, Customer Engagement
Dublin, California, United States
$97k-$146k/yr HybridFull Time
Ross Stores
Ross StoresNASDAQ: ROST: Discount retail chain selling brand-name apparel and home fashions
5+ YOEBachelor's degree, 5+ years experience in retail/advertising/marketing, strong Excel/Word/PowerPoint/Acrobat skills, project management, communication, research, and ability to manage multiple projects under tight deadlines.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Acrobat
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Lead, Customer Engagement
Dublin or New York City or Los Angeles or Boston
$97k-$146k/yr HybridFull Time
Ross Stores
Ross StoresNASDAQ: ROST: Operates an off-price retail chain selling clothing and home goods.
5+ YOEBachelor's degree and 5–7 years of retail, advertising, or marketing experience. Requires Excel, Word, PowerPoint, and Acrobat skills, project coordination, communication, research, analysis, and time management.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Adobe Acrobat
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Full-Time Customer Engagement Coordinator
Gilroy, California, United States
$18-$18/hr OnsiteFull Time
The TJX Companies
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
Provide excellent customer service, train and mentor associates, manage registers and cash controls, handle customer concerns, maintain frontline standards, and work flexible schedules including evenings and weekends.
EAS
3w
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Engagement Manager - AI Agents
Redwood City, California, United States
$133k-$149k/yr HybridFull Time
Observe.AI
Observe.AI: AI-powered platform for contact center intelligence and performance automation
5+ YOE5+ years leading enterprise customer delivery or professional services for SaaS/AI/contact center projects; strong program management, stakeholder communication, and KPI-driven delivery skills.
VoiceAI, Conversational AI, RAG, NLU, NLP, Genesys, NICE, Amazon Connect, Five9, Talkdesk, Zoom Contact Center
2d
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Engagement Manager, gTech Ads
Seattle or San Francisco
$140k-$204k/yr OnsiteFull Time
Google
GoogleNASDAQ: GOOGL: Provides online search, advertising, cloud computing, and consumer electronics.
8+ YOEBachelor’s degree or equivalent practical experience and 8 years in project management or customer-facing work; preferred experience includes analytics, coding, web technologies, and technical leadership.
Google Ads
2w
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Client Engagement Manager
San Francisco, California, United States
$115k-$125k/yr OnsiteFull Time
Rho
Rho: Integrated banking and finance platform for startups and businesses.
2+ YOEBachelor's degree,2+ years in customer-facing implementation or onboarding in SaaS/B2B,project management,excellent communication,presentation and analytical skills.
2w
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Community Engagement Manager
San Jose or Frisco or New York City or Newport Beach
$124k-$203k/yr HybridFull Time
McAfee
McAfee: Provides consumer-focused digital security and privacy protection software.
5+ YOERequires 5–7 years in community management, social engagement, or customer/brand marketing; scaled community strategy experience; strong judgment, writing, stakeholder management, analytics, and reporting skills.
1mo
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Product Engagement Manager, User Operations
San Francisco, California, United States
$216k-$240k/yr HybridFull Time
OpenAI
OpenAI: Develops artificial intelligence models and generative AI software services.
Experience leading product enablement and launch-readiness functions, building tooling/automations, strong cross-functional collaboration, coaching and managing a small team, and translating customer feedback into product insights.
1mo
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Senior Solutions Architect, Engagement Manager - NVIS
Santa Clara or Texas or United States
$184k-$357k/yr OnsiteFull Time
NVIDIA
NVIDIANASDAQ: NVDA: Designs GPU-accelerated computing and artificial intelligence hardware.
10+ YOEBS/MS in CS, Engineering or equivalent; 10+ years leading complex customer-facing technical engagements; experience with data center/AI platforms; strong communication, risk management, and cross-functional coordination; travel up to 25%.
AWS, Azure, GCP, OCI, SFDC, Wrike, SAP, Microsoft 365, Microsoft Teams, Microsoft SharePoint
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Program Manager, Customer Engagement & Community
San Francisco, California, United States
$160k-$240k/yr HybridFull Time
Harvey
Harvey: AI platform for legal research and document analysis.
5+ YOE5+ years in customer marketing, community, advocacy, events, or program management at high-growth SaaS/tech; experience building/scaling customer programs, strong program management, customer-facing skills, and excellent communication.
Notion, Asana, Airtable, Salesforce
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Senior Solutions Architect, Engagement Manager - NVIS
Santa Clara or California or Texas or United States
$184k-$357k/yr HybridFull Time
NVIDIA
NVIDIANASDAQ: NVDA: Designs graphics processing units and artificial intelligence hardware.
10+ YOEBS/MS or equivalent experience, 10+ years leading customer-facing engagements or large-scale infrastructure programs, executive communication, RAG/risk reporting, cross-functional coordination, technical depth in data center/AI systems, travel up to 25%.
AWS, Azure, GCP, OCI, SFDC, Wrike, SAP, Microsoft 365, Microsoft Teams, Microsoft SharePoint
1w
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Client Engagement Manager (West Coast)
Los Angeles or San Diego or Laguna Beach or San Francisco or California
$70k-$89k/yr RemoteFull Time
JPMorgan Chase
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
3+ YOEBachelor's degree or equivalent, 3+ years of client-facing experience, luxury or high-net-worth client service experience, CRM and Microsoft Office proficiency, strong communication, detail management, and remote-work skills.
CRM, Client Base, Salesforce, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1mo
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Engagement Manager, Human Data Staffing
San Francisco or New York City or London
$180k-$200k/yr OnsiteFull Time
Mercor
Mercor: Connecting expert human intelligence with frontier AI model development.
3+ YOE3+ years in sales, account management, staffing, or customer-facing revenue roles; strong communicator with commercial instincts; experience in startups or high-growth environments preferred.
1mo
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Director, Customer Experience & Engagement - 26-77
San Ramon, California, United States
$137k-$182k/yr OnsiteFull Time
Hill Physicians
Hill Physicians: Provides managed healthcare services through a large physician network.
6+ YOE5+ MgmtBA/BS required, minimum 6 years related experience, 5 years managing staff, experience with member experience programs and technology, strong communication, analysis and project management skills, valid driver’s license.
Epic, Salesforce, Hello World, Cipher Health, RingCentral, MyChart, Cheers, Campaigns, Microsoft PowerPoint, Microsoft Word, Microsoft Excel
3mo
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Oliver Wyman – Customer Innovation & Growth – Payments Practice – Associate/Engagement Manager
New York or Boston or Washington or San Francisco or Toronto
$190k-$240k/yr HybridFull Time
Marsh McLennan
Marsh McLennanNYSE: MRSH: Provides global insurance brokerage, risk management, and professional consulting services.
Experience in payments consulting; leads projects and teams; strong communication and client relationship skills; US work authorization required.

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