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154 customer engagement manager jobs at 107 companies in Fairfield, CA

1mo
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Customer Engagement Manager
Atlanta or Boston or Illinois or New York or Raleigh or Texas or United States or Virginia or San Francisco or Bengaluru
RemoteFull Time
Instabase
Instabase: Automates data extraction and analysis for unstructured enterprise content
6+ YOE6+ years customer-facing experience in enterprise customer success or implementation; proven renewal and expansion track record; executive communication; technical aptitude with APIs, LLMs/OCR/AI; SDLC familiarity; leadership and mentoring experience.
AI Hub, API, LLMs, OCR, AI/ML, SDLC
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1w
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Engagement Manager, Strategic
New York City or San Francisco or Boston or London or Singapore
$110k-$180k/yr OnsiteFull Time
Profound
Profound: Analytics platform for brand visibility in AI-generated search results.
6+ YOERequires 6+ years serving enterprise customers in customer success, account management, or consulting; complex engagement ownership, executive communication, analytics, project management, mentoring, and search or marketing experience.
ChatGPT, Perplexity, Google AI Mode
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2mo
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Engagement Manager, Life Sciences
San Francisco, California, United States
HybridFull Time
Goodfire
Goodfire: Developing tools to interpret and steer artificial intelligence systems.
Experience managing complex technical or scientific customer engagements, strong project management and communication, ability to learn AI/ML and life sciences concepts quickly, high agency and judgment.
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1mo
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Engagement Manager
San Francisco, California, United States
$140k-$215k/yr OnsiteFull Time
Medra
Medra: Builds autonomous robots and AI for scientific research.
3+ YOETechnical background in bio/chemical engineering or related field; 3+ years customer-facing management/strategy/BD experience; 3+ years lab experience with wet lab workflows; strong communication and executive presence.
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1mo
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Lead, Customer Engagement
Dublin, California, United States
$97k-$146k/yr HybridFull Time
Ross Stores
Ross StoresNASDAQ: ROST: Discount retail chain selling brand-name apparel and home fashions
5+ YOEBachelor's degree, 5+ years experience in retail/advertising/marketing, strong Excel/Word/PowerPoint/Acrobat skills, project management, communication, research, and ability to manage multiple projects under tight deadlines.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Acrobat
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Lead, Customer Engagement
Dublin or New York City or Los Angeles or Boston
$97k-$146k/yr HybridFull Time
Ross Stores
Ross StoresNASDAQ: ROST: Operates an off-price retail chain selling clothing and home goods.
5+ YOEBachelor's degree and 5–7 years of retail, advertising, or marketing experience. Requires Excel, Word, PowerPoint, and Acrobat skills, project coordination, communication, research, analysis, and time management.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Adobe Acrobat
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2d
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Engagement Manager, gTech Ads
Seattle or San Francisco
$140k-$204k/yr OnsiteFull Time
Google
GoogleNASDAQ: GOOGL: Provides online search, advertising, cloud computing, and consumer electronics.
8+ YOEBachelor’s degree or equivalent practical experience and 8 years in project management or customer-facing work; preferred experience includes analytics, coding, web technologies, and technical leadership.
Google Ads
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2w
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Client Engagement Manager
San Francisco, California, United States
$115k-$125k/yr OnsiteFull Time
Rho
Rho: Integrated banking and finance platform for startups and businesses.
2+ YOEBachelor's degree,2+ years in customer-facing implementation or onboarding in SaaS/B2B,project management,excellent communication,presentation and analytical skills.
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1mo
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Product Engagement Manager, User Operations
San Francisco, California, United States
$216k-$240k/yr HybridFull Time
OpenAI
OpenAI: Develops artificial intelligence models and generative AI software services.
Experience leading product enablement and launch-readiness functions, building tooling/automations, strong cross-functional collaboration, coaching and managing a small team, and translating customer feedback into product insights.
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1mo
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Program Manager, Customer Engagement & Community
San Francisco, California, United States
$160k-$240k/yr HybridFull Time
Harvey
Harvey: AI platform for legal research and document analysis.
5+ YOE5+ years in customer marketing, community, advocacy, events, or program management at high-growth SaaS/tech; experience building/scaling customer programs, strong program management, customer-facing skills, and excellent communication.
Notion, Asana, Airtable, Salesforce
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1w
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Client Engagement Manager (West Coast)
Los Angeles or San Diego or Laguna Beach or San Francisco or California
$70k-$89k/yr RemoteFull Time
JPMorgan Chase
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
3+ YOEBachelor's degree or equivalent, 3+ years of client-facing experience, luxury or high-net-worth client service experience, CRM and Microsoft Office proficiency, strong communication, detail management, and remote-work skills.
CRM, Client Base, Salesforce, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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1mo
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Engagement Manager, Human Data Staffing
San Francisco or New York City or London
$180k-$200k/yr OnsiteFull Time
Mercor
Mercor: Connecting expert human intelligence with frontier AI model development.
3+ YOE3+ years in sales, account management, staffing, or customer-facing revenue roles; strong communicator with commercial instincts; experience in startups or high-growth environments preferred.
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1mo
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Director, Customer Experience & Engagement - 26-77
San Ramon, California, United States
$137k-$182k/yr OnsiteFull Time
Hill Physicians
Hill Physicians: Provides managed healthcare services through a large physician network.
6+ YOE5+ MgmtBA/BS required, minimum 6 years related experience, 5 years managing staff, experience with member experience programs and technology, strong communication, analysis and project management skills, valid driver’s license.
Epic, Salesforce, Hello World, Cipher Health, RingCentral, MyChart, Cheers, Campaigns, Microsoft PowerPoint, Microsoft Word, Microsoft Excel
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3mo
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Oliver Wyman – Customer Innovation & Growth – Payments Practice – Associate/Engagement Manager
New York or Boston or Washington or San Francisco or Toronto
$190k-$240k/yr HybridFull Time
Marsh McLennan
Marsh McLennanNYSE: MRSH: Provides global insurance brokerage, risk management, and professional consulting services.
Experience in payments consulting; leads projects and teams; strong communication and client relationship skills; US work authorization required.
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3mo
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Engagement Manager - Data as a Service
New York City or Redwood City or Palo Alto or San Francisco
$140k-$230k/yr HybridFull Time
Snorkel AI
Snorkel AI: Software platform for programmatic AI data development and labeling.
5+ YOE5+ years in customer success, account management or related post-sales in technical/data-driven environment; enterprise account management; partner with Sales; strong delivery program oversight; excellent communication; data/AI/ML aptitude; travel up to 20%.
Data Platforms, AI/ML
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2w
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Customer Success Manager
San Francisco or New York City
$120k-$150k/yr OnsiteFull Time
Assembled
Assembled: A workforce management platform for scaling customer support operations.
3+ YOEPost-sales customer management, executive stakeholder engagement, project management, customer health monitoring, and account expansion; preferred 3+ years customer-facing or operational experience; willing to travel.
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4w
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Head of Engagement Management
San Francisco or New York City
$225k-$281k/yr OnsiteFull Time
Scale AI
Scale AI: Provides data and infrastructure for training artificial intelligence models.
6+ YOE2+ Mgmt6+ years in technical product/program management, customer success, or consulting with account growth ownership; 2+ years people management; technical foundation and ML lifecycle familiarity.
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1mo
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Director, Engagement - Enterprise, West
San Francisco, California, United States
$260k-$307k/yr OnsiteFull Time
Legora: AI workspace for legal document research and drafting.
10+ YOE5+ Mgmt10+ years in consulting/customer success/account management, 5+ years managing client-facing teams, experience designing and delivering change-management programs and scaling adoption across enterprise clients, strong communication and data fluency.
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2mo
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Support Engagement Lead
New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney or Tokyo
$85k-$113k/yr HybridFull Time
Braze
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
3+ YOEBachelor's degree or equivalent experience; 3+ years client-facing SaaS experience with 2+ years technical support and 1+ years account management; strong communication, analytical skills, and experience with case management tools, APIs and basic SQL.
Salesforce, Zendesk, APIs, SQL, Postman, Snowflake, Snowsight, Braze, BrazeAI, Swift, Java, Kotlin, Kibana, Datadog, HTML, CSS, JavaScript, Ruby
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3mo
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Oliver Wyman – Customer Innovation & Growth – Payments Practice – Associate/Engagement Manager
New York or Boston or Washington or San Francisco or Toronto
$190k-$240k/yr HybridFull Time
Marsh McLennan
Marsh McLennanNYSE: MRSH: Global professional services firm providing risk, strategy, and people solutions.
Unrestricted US work authorization; hybrid work; 190k-240k base; US-based office locations.
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