36 customer engagement manager jobs at 23 companies in Independence, MO
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Customer Engagement Unit Manager (Bilingual)
Lenexa, Kansas, United States
$60k-$70k/yrOnsiteFull Time
TrueML: AI-powered digital platforms for debt collection and financial health
4+ YOE2+ Mgmt4+ years collections experience with 2+ years leadership, HS diploma required (BA preferred), strong coaching, compliance knowledge, data analysis, and bilingual ability; comfortable with dialers/CRM workflows.
Burlington or United States or Leawood or Georgia or Illinois or Texas
$85k-$121k/yrRemoteFull Time
Ascend Learning: Provides educational software and certifications for healthcare professionals.
5+ YOEBachelor's degree,5+ years client-facing experience,platform expertise,training and content creation skills,commercial operations experience,analytical and strategic thinking,ability to travel up to 25%,self-driven remote work approach.
Colgate-PalmoliveNYSE: CL: Manufactures and sells oral, personal, home, and pet care.
6+ YOEDVM or VMD with active state license, 6+ years vet practice or industry, 2+ years customer-facing executional experience, adult learning and training experience, and experience with educational writing, digital content or LMS tools.
Torch.AI: Building AI-powered data reasoning infrastructure for government and defense.
1+ YOEBachelor's degree and 1–4 years in customer success, relationship management, business development, sales, program coordination, or mission support; strong communication, organization, metrics, and stakeholder skills.
YMCA of Greater Kansas City: Operates community centers for fitness, childcare, and youth development.
3+ YOE18+ with high school diploma/GED, 3+ years customer service or sales experience (membership setting preferred), strong computer and communication skills, proven sales performance, organized and goal-oriented.
Large Law Customer Success Manager (Kansas City/St. Louis)
Missouri or Kansas or Kansas City or Kansas City or St. Louis
$72k-$119k/yrRemoteFull Time
LexisNexisNYSE: RELX: Global provider of legal, regulatory, and business information analytics.
JD and experience with law firms, legal professionals, or legal technology; customer success, consulting, or enterprise software experience; CRM, analytics, AI, and complex stakeholder engagement skills.
Wood Dale or Lenexa or Denver or Cincinnati or St. Louis
HybridFull Time
Quest DiagnosticsNYSE: DGX: Provides clinical laboratory diagnostic testing and health information services.
5+ YOEBachelor’s degree; 5–7 years lab diagnostics project management; revenue cycle knowledge; data analytics; Power BI/Tableau/Alteryx; advanced Excel and PowerPoint; stakeholder engagement; order quality understanding.
Technical Delivery Lead - Customer Engagement Solutions, Google Cloud
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$80k-$266k/yrHybridFull Time
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
7+ YOERequires 7+ years in client-facing technology roles, 5+ years delivering Google Cloud solutions, technical leadership, CCaaS and conversational AI expertise, and a bachelor's degree or equivalent experience.
Google Cloud Platform, Gemini Enterprise for Customer Experience (GECX), Commerce Agents, CX Agent Studio, Agent Assist, Customer Experience Insights, Contact Center AI (CCAI), Salesforce, ServiceNow, Gemini Enterprise Agent Platform, Agent Development Kit (ADK), Retrieval-Augmented Generation (RAG), A2A, Model Context Protocol (MCP), BigQuery, Vertex AI, Looker, Customer 360, CDP, Google Kubernetes Engine (GKE), CI/CD, Google Security Operations, Gemini Enterprise for Workspace, Genesys, NICE, Amazon Connect, IVR
Austin or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or Cincinnati or New York City or Cleveland or Oklahoma City or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$80k-$294k/yrFieldFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
5+ YOE5+ MgmtMinimum 5 years high-value consulting and 5 years public service/transportation/tolling experience; tolling domain knowledge (back-office, customer service, roadside systems); 5+ years leading workstreams and engaging mid-to-senior stakeholders; ability to travel 75%+.
Carter'sNYSE: CRI: Retailer of apparel and products for babies and children.
1+ YOE1+ MgmtRequires at least 1 year of retail or related management experience, high school diploma or GED, leadership and customer engagement skills, communication skills, and computer proficiency.
Microsoft Outlook, Microsoft Excel, Web navigation
Carter'sNYSE: CRI: Designs and sells apparel and accessories for babies and children.
1+ YOERequires one year of retail or related management experience, high school diploma or GED, leadership and customer engagement skills, professional communication, and proficiency with Outlook, Excel, and web navigation.
Microsoft Outlook, Microsoft Excel, Web navigation
Freedom Enterprises: Operates a large network of drive-through specialty coffee kiosks.
High-energy leader with people and leadership skills, ability to multitask in fast-paced environment, passion for coffee and customer service, and willingness to engage in team development.
KMAC Enterprises: Operates hundreds of quick-service restaurant locations across multiple states.
Ability to inspire and engage customers and team members, train and coach staff, recognize performance, grow sales, follow brand standards, and deliver excellent customer experiences.
T-MobileNASDAQ: TMUS: Provides wireless voice, data, and mobile internet services.
High school diploma/GED required; one year of preferred customer service or sales experience in retail. Requires leadership, coaching, communication, sales, customer engagement, and product knowledge skills.
T-MobileNASDAQ: TMUS: Provides wireless network services and mobile communication devices.
1+ YOEHigh school diploma/GED required; 1 year customer service or retail sales experience preferred; required skills include coaching, leadership, communication, customer engagement, escalation resolution, and performance monitoring.
James Bolte Insurance Agency: Local agency providing auto, home, and life insurance services.
Experience in insurance sales or account management preferred; strong interpersonal and leadership skills; proven sales track record; ability to conduct policy reviews, resolve customer issues, and engage in sales conversations.
Sales, Business Development Manager - Image Guided Therapy Procedural Solutions (Mid-West)
Chicago or Omaha or St. Louis or Kansas City or Minneapolis or Des Moines
$251k-$296k/yrFieldFull Time
PhilipsEuronext Amsterdam: PHIA: Manufactures medical imaging systems and personal care appliances.
5+ YOERequires 5+ years in customer relationship or account management, business education or equivalent experience, complex sales expertise, and strong clinical, technical, financial, and stakeholder engagement skills.
Pure BarreNYSE: XPOF: A fitness studio focused on member experience and community.
Sales oriented, excellent communication, ability to manage memberships, engaging customer service, weekend/early hours availability, able to lift up to 50 lbs.