82 customer engagement manager jobs at 65 companies in Leander, TX
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Manager, Customer Success
Austin or Madison
OnsiteFull Time
Findhelp: Building digital infrastructure for connecting people to social services.
7+ YOEBS/BA or equivalent,7+ years in advanced customer success,people management and hiring experience,excellent communication,ability to engage customer executives; SaaS and healthcare-related experience desired.
New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney or Tokyo
$85k-$113k/yrHybridFull Time
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
3+ YOEBachelor's degree or equivalent experience; 3+ years client-facing SaaS experience with 2+ years technical support and 1+ years account management; strong communication, analytical skills, and experience with case management tools, APIs and basic SQL.
7+ YOE7+ years in operations or engagement management; strong communication; familiarity with call flows and basic Cisco networking; ServiceNow proficiency; ability to manage engineers and customer outcomes.
The Contemporary Austin: Museum providing contemporary art exhibitions and creative community programs.
Provide welcoming visitor services, manage admissions and POS transactions, answer phone inquiries, support operations, and work evenings/weekends; customer service or retail experience preferred.
NXP SemiconductorsNASDAQ: NXPI: Designs and manufactures semiconductors for automotive and IoT applications.
10+ YOE10+ years leading strategic customer programs in semiconductor or automotive environments; executive-level customer engagement; global cross-functional leadership; strong commercial acumen; BSEE or similar required.
AtlassianNASDAQ: TEAM: Develops software for team collaboration and project management.
3+ YOERequires 3-5 years in customer success or account management with enterprise SaaS customers, AI and Atlassian platform expertise, technical solution design, customer engagement, and strong communication skills.
AI platforms, Jira, Confluence, Rovo, Rovo Studio, Google Drive, Microsoft SharePoint, Slack, GitHub
ShipperHQ: Provides shipping rate management and checkout optimization software for e-commerce.
5+ YOE5+ years managing enterprise B2B SaaS accounts with responsibility for renewals, expansion, executive engagement, and revenue growth; strong commercial acumen and presentation skills.
Deputy Chief Information Officer - Customer Engagement
Austin, Texas, United States
OnsiteFull Time
City of Austin: Providing municipal services and public infrastructure to the Austin community.
5+ YOE3+ MgmtBachelor's degree in a related field plus 5 years related experience (including 3 years management); supervisory experience, budgeting, strategic IT planning, program delivery, and stakeholder engagement.
Jeppesen ForeFlight: Provides integrated software and data solutions for aviation flight planning.
5+ YOE5+ years in customer success or technical consulting in SaaS, EFB/aviation experience, strong consultative and communication skills, escalation management, and stakeholder engagement.
Jeppesen FliteDeck Pro, Ground Controls, Electronic Flight Bag (EFB)
GO Car Wash: Provides express automated car washing and vehicle detailing services.
Must be 16+, authorized to work in the U.S.; customer service/sales experience preferred; ability to lift 25 lbs and work outdoors; energy to stand and engage with customers.
Technical Delivery Lead - Customer Engagement Solutions, Google Cloud
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$80k-$266k/yrHybridFull Time
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
7+ YOERequires 7+ years in client-facing technology roles, 5+ years delivering Google Cloud solutions, technical leadership, CCaaS and conversational AI expertise, and a bachelor's degree or equivalent experience.
Google Cloud Platform, Gemini Enterprise for Customer Experience (GECX), Commerce Agents, CX Agent Studio, Agent Assist, Customer Experience Insights, Contact Center AI (CCAI), Salesforce, ServiceNow, Gemini Enterprise Agent Platform, Agent Development Kit (ADK), Retrieval-Augmented Generation (RAG), A2A, Model Context Protocol (MCP), BigQuery, Vertex AI, Looker, Customer 360, CDP, Google Kubernetes Engine (GKE), CI/CD, Google Security Operations, Gemini Enterprise for Workspace, Genesys, NICE, Amazon Connect, IVR
Rockwell AutomationNYSE: ROK: Sells industrial automation hardware and digital manufacturing software solutions.
8+ YOEBachelor's degree; legal US work authorization required (no visa sponsorship); ability to travel internationally up to 25%; experience in strategic programs or customer engagement; experience with Salesforce/CRM and working knowledge of AI or industrial automation preferred.
United States or Seattle or San Francisco or Sunnyvale or Raleigh or Boston or London or Lisbon or Bangalore or Dublin or Kyiv or Chicago or New York City or Austin or Phoenix or Las Vegas or Dallas
$200k-$275k/yrOnsiteFull Time
SingleStore: Real-time distributed SQL database for transactions and analytics.
Requires deep distributed database, query processing, performance optimization, observability, and AI product expertise, plus multi-team leadership, customer engagement, execution, communication, and mentorship skills.
Austin or Boise or Chandler or Dallas or Richardson or Manassas or Phoenix or Santa Clara or Tempe
$108k-$149k/yrOnsiteFull Time
Applied MaterialsNASDAQ: AMAT: Produces equipment and services for chip and display manufacturing.
Product expertise in repair parts, MS Office proficiency, analytical skills to review large data sets, ability to lead projects/teams, and experience engaging with key customers and field teams.
Sr. Training Manager, AMI Educational Engagement, Allergan Aesthetics, Austin Texas
Austin, Texas, United States
$110k-$209k/yrHybridFull Time
AbbVieNew York Stock Exchange: ABBV: Researches, develops, and manufactures biopharmaceutical and medical products.
3+ YOEBachelor’s degree, 3+ years in customer education training, 4+ years in medical aesthetics, medical device, or pharmaceutical sales/marketing, and proficiency with Microsoft Word, Excel, and Outlook.
Microsoft Word, Microsoft Excel, Microsoft Outlook