138 customer engagement manager jobs at 93 companies in Wheaton, IL
4w
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Manager, Customer Engagement
Chicago, Illinois, United States
$108k-$135k/yr OnsiteFull Time
4+ YOEBachelor's degree; 4+ years marketing/digital/technology experience; strong project management; experience with digital platforms/CMS; ability to lead cross-functional initiatives and influence stakeholders.
Digital Menu Boards (DMB), CMS
1w
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Customer Success Manager, User Engagement
Chicago or Kennesaw or Dallas or Indianapolis or Philadelphia or Waltham
$99k-$173k/yr HybridFull Time
5+ YOEBachelor's degree, 5+ years in SaaS customer success and healthcare knowledge required. Requires project management, CRM familiarity, clinical decision support knowledge, executive engagement, and excellent communication skills.
SaaS, clinical decision support (CDS), customer success platforms, CRMs
2mo
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Principal Customer Engagement Specialist - Midwest Region
Chicago, Illinois, United States
$112k-$168k/yr RemoteFull Time
7+ YOEBachelor's degree + 7+ years or advanced degree + 5+ years; remote Midwest travel 75%; strong customer engagement, project management, data analysis.
2mo
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gTech Ads Engagement Manager
New York or Atlanta or Cambridge or Chicago or Los Angeles or Playa Vista or Seattle or San Francisco or Sunnyvale
$140k-$205k/yr OnsiteFull Time
8+ YOEBachelor's degree or equivalent experience; 8+ years in project management or customer-facing roles; experience translating technical concepts to non-technical audiences; knowledge of media, web/cloud technologies, and data infrastructure; strong communication and stakeholder management skills.
1d
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Microsoft D365 Customer Engagement Director
Philadelphia or Chicago or Los Angeles or Houston or Des Moines or Minneapolis or St. Louis
$134k-$269k/yr OnsiteFull Time
7+ YOERequires 7+ years implementing Microsoft CRM or D365 CE, multiple D365 CE projects, configuration, process analysis, gap analysis, team and client management, and strong communication skills.
Microsoft Dynamics 365 Customer Engagement, Microsoft CRM, Microsoft D365 CE, Microsoft ERP, Microsoft D365 CE native configuration and customization tools
2mo
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Pre-Sales Senior Engagement Manager
Chicago, Illinois, United States
$134k-$160k/yr HybridFull Time
3+ YOE3+ years in consulting / pre-sales / solutions / customer success; strong SOW creation, stakeholder management, commercial acumen; familiarity with SaaS, AI automation, integrations; able to engage technical teams and executives.
Intercom, Claude Code
1w
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Engagement Coordinator
Dekalb, Illinois, United States
$16-$17/hr OnsiteFull Time
High school graduate preferred; flexible schedule including evenings/weekends; cashier/register experience and ability to lift heavy merchandise; supervisory or coordinator experience preferred; strong interpersonal and customer service skills.
2mo
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Support Engagement Lead
New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney or Tokyo
$85k-$113k/yr HybridFull Time
3+ YOEBachelor's degree or equivalent experience; 3+ years client-facing SaaS experience with 2+ years technical support and 1+ years account management; strong communication, analytical skills, and experience with case management tools, APIs and basic SQL.
Salesforce, Zendesk, APIs, SQL, Postman, Snowflake, Snowsight, Braze, BrazeAI, Swift, Java, Kotlin, Kibana, Datadog, HTML, CSS, JavaScript, Ruby
3w
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Customer Success Manager
Chicago, Illinois, United States
$100k-$125k/yr HybridFull Time
3+ YOE3+ years in customer success/account management or related role with enterprise customers; experience engaging senior stakeholders, mapping workflows, and activating AI use cases; strong communication and technical-business fluency.
1mo
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Customer Experience Manager
Richfield or West Des Moines or Chicago or Birmingham
$152k-$193k/yr RemoteFull Time
12+ YOEBachelor's or equivalent, 12+ years customer-facing IT experience, experience driving software adoption, engaging executives and technical leaders, and leading cross-functional teams.
3mo
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Customer Success Manager (CSM), VIACHAIN
Chicago, Illinois, United States
RemoteFull Time
7+ YOE7+ years in customer success, account management, or strategic engagement; enterprise/B2B experience; strong cross-functional collaboration and value realization.
CRM, AI tools, Data analytics tools
2mo
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AI Customer Success Manager
Chicago or Minneapolis
$111k-$131k/yr HybridFull Time
Serve as primary engagement lead for business teams adopting AI: intake readiness, process navigation, stakeholder alignment, post‑launch adoption, and change management; strong communication and consultative skills.
1mo
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Senior Customer Success Manager
Chicago, Illinois, United States
$104k-$139k/yr HybridFull Time
5+ YOEBA/BS required,5+ years client-facing CSM/professional services experience,enterprise account management,experience with SFDC and Gainsight,ability to engage C-suite and travel 10-20%.
SFDC, Gainsight
3w
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Service & Engagement Executive Team Leader
Lemont, Illinois, United States
$64k-$128k/yr OnsiteFull Time
4-year degree or equivalent experience; leadership and people management; guest service, scheduling, and performance management; ability to lift up to 40 pounds; flexible schedule including weekends and holidays.
2mo
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Customer Service Manager - State Farm Agent Team Member
Willowbrook, Illinois, United States
$28k-$70k/yr OnsiteFull Time
Customer service focus with strong communication, problem-solving, and ability to engage clients; sales minded with potential for advancement.
1w
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Service & Engagement Team Leader
Lombard, Illinois, United States
$24-$40/hr OnsiteFull Time
High school diploma or equivalent; previous retail experience preferred but not required. Requires team leadership, communication, workload management, cash handling, technology use, and ability to lift up to 44 pounds.
handheld scanners
21h
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Coordinator, Fundraising Campaigns & Volunteer Engagement
Des Plaines, Illinois, United States
$50k-$56k/yr HybridPart Time
Bachelor’s degree or equivalent experience preferred; administrative or nonprofit experience preferred. Requires project management, customer service, communication, organizational, computer, database, and donor or volunteer engagement skills.
Microsoft Word, Microsoft Excel
2w
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Engineering Manager, ZAIDYN Customer Engagement (ZCE) 2.0
Chicago or New York
$197k-$216k/yr HybridFull Time
Engineering management experience, deep software engineering and system design expertise, hands-on GenAI/LLM delivery, Python and backend framework familiarity, strong stakeholder communication.
Python, FastAPI, Flask, GenAI, LLMs
3d
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Director of Resident Experience & Engagement
Skokie or Evanston or Lake Forest or Arlington Heights
$139k-$181k/yr OnsiteFull Time
7+ YOE7+ MgmtBachelor's degree and 7+ years of leadership experience in wellness, customer experience, senior living, healthcare, luxury service, or related fields. Requires multi-site standards, facilitation, communication, training, and change leadership experience.
dashboards, scorecards
1d
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Adoption Strategist (Engagement Manager)
San Francisco or New York City or Chicago
$130k-$145k/yr HybridFull Time
3+ YOEBachelor's degree in a relevant business or technical field, 3+ years in customer success, professional services, consulting, transformation, change management, or SaaS adoption, plus enterprise adoption and executive stakeholder experience.
SaaS, AI
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