190 customer engagement manager jobs at 110 companies in Illinois
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Customer Engagement Manager
Atlanta or Boston or Illinois or New York or Raleigh or Texas or United States or Virginia or San Francisco or Bengaluru
RemoteFull Time
6+ YOE6+ years customer-facing experience in enterprise customer success or implementation; proven renewal and expansion track record; executive communication; technical aptitude with APIs, LLMs/OCR/AI; SDLC familiarity; leadership and mentoring experience.
AI Hub, API, LLMs, OCR, AI/ML, SDLC
5d
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Engagement Manager
Georgia or Waterloo or Chicago or Texas or United States or Canada
RemoteFull Time
5+ YOEBachelor’s degree or equivalent experience, 5+ years of client-facing services or software experience, SaaS customer engagement expertise, stakeholder management, executive communication, and project leadership skills.
Microsoft O365, Jira, Confluence, Power BI, SQL, APIs, SFTPs
3w
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Customer Success Manager, User Engagement
Chicago or Kennesaw or Dallas or Indianapolis or Philadelphia or Waltham
$99k-$173k/yr HybridFull Time
5+ YOEBachelor's degree, 5+ years in SaaS customer success and healthcare knowledge required. Requires project management, CRM familiarity, clinical decision support knowledge, executive engagement, and excellent communication skills.
SaaS, clinical decision support (CDS), customer success platforms, CRMs
1w
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VP, Customer Engagement
Reston or Libertyville or Washington, D.C. or North America
HybridFull Time
15+ YOE10+ MgmtRequires 15+ years of progressive leadership experience, large-scale customer operations, digital channels, Agile environments, and geographically distributed teams. Bachelor's degree required; MBA preferred.
3mo
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Principal Customer Engagement Specialist - Midwest Region
Chicago, Illinois, United States
$112k-$168k/yr RemoteFull Time
7+ YOEBachelor's degree + 7+ years or advanced degree + 5+ years; remote Midwest travel 75%; strong customer engagement, project management, data analysis.
2w
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Microsoft D365 Customer Engagement Director
Philadelphia or Chicago or Los Angeles or Houston or Des Moines or Minneapolis or St. Louis
$134k-$269k/yr OnsiteFull Time
7+ YOERequires 7+ years implementing Microsoft CRM or D365 CE, multiple D365 CE projects, configuration, process analysis, gap analysis, team and client management, and strong communication skills.
Microsoft Dynamics 365 Customer Engagement, Microsoft CRM, Microsoft D365 CE, Microsoft ERP, Microsoft D365 CE native configuration and customization tools
1mo
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Client Engagement Manager
Burlington or United States or Leawood or Georgia or Illinois or Texas
$85k-$121k/yr RemoteFull Time
5+ YOEBachelor's degree,5+ years client-facing experience,platform expertise,training and content creation skills,commercial operations experience,analytical and strategic thinking,ability to travel up to 25%,self-driven remote work approach.
StaffGarden, Grow, Roots, Office365, HubSpot, LMS, MixPanel, Co-Pilot, ChatGPT
1mo
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Marketing Customer Engagement Lead Analyst
Schaumburg, Illinois, United States
$115k-$172k/yr HybridFull Time
6+ YOE6-10 years marketing experience in retail banking/financial services, advanced project management, strong communication, analytical and problem-solving skills; Bachelor's required, Master's preferred.
1mo
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Marketing Customer Engagement Lead Analyst
Schaumburg, Illinois, United States
$115k-$172k/yr HybridFull Time
6+ YOE6-10 years marketing experience in retail banking/financial services, bachelor’s degree required (master’s preferred), advanced project management, strong communication and problem-solving skills.
3d
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Marketing Customer Engagement Lead Analyst
Schaumburg, Illinois, United States
$115k-$172k/yr HybridFull Time
6+ YOERequires 6–10 years of marketing experience, including retail banking or financial services, advanced project management, communication, problem-solving, organization, and a bachelor's degree; master's preferred.
2mo
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Pre-Sales Senior Engagement Manager
Chicago, Illinois, United States
$134k-$160k/yr HybridFull Time
3+ YOE3+ years in consulting / pre-sales / solutions / customer success; strong SOW creation, stakeholder management, commercial acumen; familiarity with SaaS, AI automation, integrations; able to engage technical teams and executives.
Intercom, Claude Code
6d
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Engagement Coordinator
Downers Grove, Illinois, United States
$16-$17/hr OnsiteFull Time
High school graduate or equivalent preferred; retail or coordinator experience preferred. Requires flexible evening and weekend availability, customer service, teamwork, register and cash handling, training, lifting, and discretion with confidential information.
2mo
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Support Engagement Lead
New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney or Tokyo
$85k-$113k/yr HybridFull Time
3+ YOEBachelor's degree or equivalent experience; 3+ years client-facing SaaS experience with 2+ years technical support and 1+ years account management; strong communication, analytical skills, and experience with case management tools, APIs and basic SQL.
Salesforce, Zendesk, APIs, SQL, Postman, Snowflake, Snowsight, Braze, BrazeAI, Swift, Java, Kotlin, Kibana, Datadog, HTML, CSS, JavaScript, Ruby
2mo
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Customer Success Manager
San Francisco or California or Texas or Colorado or Illinois or New York or Washington
$130k-$178k/yr OnsiteFull Time
3+ YOE3+ years in customer success/account management with enterprise customers (preferably SaaS); strong relationship-building, presentation, analytical and problem-solving skills; experience engaging C-level stakeholders; willing to travel up to 25%.
2mo
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Senior Customer Success Manager
Plano or Alabama or Arizona or California or Colorado or District of Columbia or Delaware or Florida or Georgia or Idaho or Illinois or Louisiana or Michigan or Massachusetts or Missouri or North Carolina or New Hampshire or New Jersey or Nevada or New York or Pennsylvania or Oregon or Ohio or Rhode Island or South Carolina or Texas or Utah or Virginia or Washington or Wisconsin
HybridFull Time
5+ YOE5+ years in SaaS Customer Success or Account Management, portfolio ownership of retention and adoption, executive stakeholder engagement, data-driven risk management, Salesforce and CS platform experience.
Salesforce, Gainsight, ChurnZero, Catalyst
8h
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Senior Customer Success Manager, Enterprise
Austin or Chicago or United Kingdom or Germany or Australia
$131k-$150k/yr HybridFull Time
3+ YOE3+ years in enterprise customer success or account management, with experience driving adoption, change management, executive engagement, GRR/NRR ownership, risk management, and AI-supported workflows.
Vitally, DLCX
1w
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Principal Customer Success Manager - Veza
Illinois, United States
$134k-$234k/yr RemoteFull Time
12+ YOE12+ years managing complex enterprise customers in SaaS or platform organizations, with executive engagement, renewals, expansion, ROI analysis, risk management, and strong business communication skills.
SaaS, AI Control Tower, Access Graph, Identity Governance & Administration (IGA), Privileged Access Management (PAM), SOX, ISO, NIST, SOC 2, Zero Trust, U.S. Export Administration Regulations (EAR)
3mo
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Customer Success Manager (CSM), VIACHAIN
Chicago, Illinois, United States
RemoteFull Time
7+ YOE7+ years in customer success, account management, or strategic engagement; enterprise/B2B experience; strong cross-functional collaboration and value realization.
CRM, AI tools, Data analytics tools
6d
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Enterprise Customer Success Manager
Chicago, Illinois, United States
$115k-$125k/yr HybridFull Time
3+ YOERequires 3+ years in customer success within a healthcare SaaS company, customer engagement and retention experience, data-driven decision-making, and strong collaboration skills.
1w
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Large Law Customer Success Manager (Chicago, IL)
Illinois or Chicago
$75k-$126k/yr RemoteFull Time
JD degree and experience with law firms, legal professionals, or legal technology. Requires customer success or account management experience, complex workflow expertise, strategic customer engagement, data-driven account planning, and proficiency with CRM, analytics, and AI tools.
Salesforce, Gong, Seismic, Tableau, LLM
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