188 customer engagement manager jobs at 132 companies in Wheaton, MD
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Tenant Engagement Manager
Tysons Corner or Virginia or Washington
$50k-$55k/yr OnsiteFull Time
1+ YOEEvent and tenant engagement experience with strong customer service, social media savvy, calendar and vendor coordination, 1+ year meeting/event planning experience; bachelor's degree in related field preferred.
HqO, Google Docs, Pinterest, Facebook, Instagram
3mo
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Engagement Manager, Public Sector
Washington, District of Columbia, United States
$166k-$249k/yr OnsiteFull Time
3+ YOE3+ years in stakeholder management or customer-facing roles; active TS/SCI clearance; base salary 166k-249k; willing to travel 25% and onsite in DMV area.
3mo
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Sales & Customer Engagement Manager - HARGROVE
Lanham, Maryland, United States
$93k-$121k/yr HybridFull Time
3+ YOEBachelor’s degree; 3+ years sales; hunter mindset; strong communication; CRM experience; travel; MS Office.
CRM, Compass, Microsoft Office
3mo
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Sales & Customer Engagement Manager - HARGROVE
Lanham, Maryland, United States
$93k-$121k/yr OnsiteFull Time
3+ YOEBachelor’s degree; 3+ years sales experience; hunter mindset; strong communication and presentation skills; travel willingness.
CRM, Microsoft Office
5d
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Engagement Manager, WWPS ProServe
Denver or Arlington or Herndon
$131k-$178k/yr OnsiteFull Time
3+ YOEBachelor's degree, 3+ years leading IT project delivery for external customers, 1+ year as Scrum Master or Product Owner, cloud knowledge, and active TS/SCI US government security clearance.
AWS, IaaS, PaaS, SaaS, Scrum Master, Product Owner
1w
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Site Engagement Lead
Ashburn, Virginia, United States
$106k-$119k/yr FieldFull Time
5+ YOEBachelor's degree or equivalent experience; active DoD Secret clearance with ability to obtain Top Secret/SCI; 5+ years supporting federal technical programs; 3+ years in customer engagement or field operations; 30–50% travel.
IT Service Management (ITSM), Configuration Management, Full Motion Video (FMV), Cross Domain Solutions (CDS), Project Management Professional (PMP), Certified Associate in Project Management (CAPM), Agile, ITIL
3w
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Partner Engagement Manager, HQDA
Washington, District of Columbia, United States
$150k-$180k/yr OnsiteFull Time
Top Secret clearance with SCI eligibility, experience leading operational planning at multi-star headquarters, advanced military education, customer engagement and expansion experience, technical aptitude, strong communication.
3w
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Director, Events & Engagement
North Bethesda, Maryland, United States
$90k-$95k/yr HybridFull Time
7+ YOE7+ years leading complex events or engagement initiatives, proven event strategy and execution, strong leadership, project management, communication, and stakeholder collaboration; nonprofit/fundraising experience preferred; familiarity with Jewish customs preferred.
3mo
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Oliver Wyman – Customer Innovation & Growth – Payments Practice – Associate/Engagement Manager
New York or Boston or Washington or San Francisco or Toronto
$190k-$240k/yr HybridFull Time
Experience in payments consulting; leads projects and teams; strong communication and client relationship skills; US work authorization required.
1mo
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Customer Success Manager
Herndon, Virginia, United States
$93k-$128k/yr OnsiteFull Time
Customer-facing role requiring experience in technical customer support, customer lifecycle management, strong communication, problem solving, and the ability to engage with technical stakeholders and drive product adoption.
Windows, Linux, Ubuntu, RHEL, Syslog, DNS, NTP, HTTPS, SSL, TCP/IP, Ethernet
1mo
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Customer Success Manager
Ireland or Dublin or Herndon
€57k-€83k/yr RemoteFull Time
2+ YOE2+ years customer success/account management and 2+ years in security, proven retention and growth track record, strong communication, ability to engage technical and C-suite stakeholders.
MDR, EDR, SIEM, NDR, NIST CSF
3w
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BCP Customer Engagement Analytics Lead - Business Director
McLean or New York City or Richmond
$230k-$263k/yr OnsiteFull Time
4+ YOE2+ MgmtBachelor's degree, 4+ years quantitative and qualitative analysis, 2+ years people management and project management; Master's, financial services, and consulting experience preferred.
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Oliver Wyman – Customer Innovation & Growth – Payments Practice – Associate/Engagement Manager
New York or Boston or Washington or San Francisco or Toronto
$190k-$240k/yr HybridFull Time
Unrestricted US work authorization; hybrid work; 190k-240k base; US-based office locations.
2mo
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Associate Customer Success Manager
Bethesda, Maryland, United States
$55k-$70k/yr RemoteFull Time
5+ YOE5+ years in customer success or account management in SaaS, Bachelor's degree required, strong communication/presentation skills, willingness to travel 50% for customer engagements.
2mo
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Customer Success Manager
Bethesda, Maryland, United States
$57k-$63k/yr HybridFull Time
2+ YOEManage onboarding, engagement, and renewal for institutional subscribers; collaborate cross-functionally; analyze metrics to improve retention and growth.
Salesforce, CRM, Marketing Analytics, Microsoft Office
1w
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Senior Customer Success Manager
Tysons Corner or McLean or India
HybridFull Time
5+ YOERequires 5+ years as a B2B or SaaS Customer Success Manager, 3+ years managing $100K+ ARR, renewals, executive engagement, analytics, cross-functional collaboration, and Dynamics 365 knowledge.
SIMS, Dynamics 365, Power Platform
1mo
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Engagement Coordinator
Frederick, Maryland, United States
$17-$17/hr OnsiteFull Time
Promote customer satisfaction, train and mentor associates, manage frontline register operations, handle cash controls, and uphold merchandising and loss-prevention policies; high school preferred; able to lift merchandise and work flexible schedule.
3h
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Member Engagement Associate
Arlington, Virginia, United States
$66k-$70k/yr HybridFull Time
3+ YOEBachelor's degree and three years in client success, account management, sales, or fundraising. Requires executive relationship skills, CRM experience preferred, project management, and Microsoft Office proficiency.
CRM, Salesforce, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2w
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FedRamp Customer Success Manager
United States or Washington or Maryland or Virginia
$100k-$140k/yr HybridFull Time
Strategic customer success experience with enterprise/public-sector accounts, executive engagement, strong technical aptitude in DFIR, experience with Salesforce and Gainsight, ability to manage FedRAMP requirements and travel ~20%.
Gainsight, Salesforce
1w
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Customer Success Manager – Strategic Accounts
Baltimore, Maryland, United States
$85k-$100k/yr RemoteFull Time
7+ YOERequires 7+ years in customer success, strategic account management, or equivalent; complex enterprise implementations, executive engagement, project management, healthcare SaaS knowledge, and customer success metrics experience preferred.
HubSpot, Jira, Confluence, HIPAA, DEA, Epic, Cerner, Meditech, Net Revenue Retention (NRR), Net Promoter Score (NPS), Customer Satisfaction (CSAT)
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