193 customer engagement manager jobs at 132 companies in Wolf Trap, VA
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Engagement Manager, Public Sector
Washington, District of Columbia, United States
$166k-$249k/yrOnsiteFull Time
Scale AI: Provides data and infrastructure for training artificial intelligence models.
3+ YOE3+ years in stakeholder management or customer-facing roles; active TS/SCI clearance; base salary 166k-249k; willing to travel 25% and onsite in DMV area.
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
3+ YOEBachelor's degree, 3+ years leading IT project delivery for external customers, 1+ year as Scrum Master or Product Owner, cloud knowledge, and active TS/SCI US government security clearance.
Cubic: Develops defense training systems and public transit fare technology.
5+ YOEBachelor's degree or equivalent experience; active DoD Secret clearance with ability to obtain Top Secret/SCI; 5+ years supporting federal technical programs; 3+ years in customer engagement or field operations; 30–50% travel.
IT Service Management (ITSM), Configuration Management, Full Motion Video (FMV), Cross Domain Solutions (CDS), Project Management Professional (PMP), Certified Associate in Project Management (CAPM), Agile, ITIL
Onebrief: Software for military staff collaboration and planning.
Top Secret clearance with SCI eligibility, experience leading operational planning at multi-star headquarters, advanced military education, customer engagement and expansion experience, technical aptitude, strong communication.
The Jewish Federation of Greater Washington: Coordinates community funding and social services for Jewish residents.
7+ YOE7+ years leading complex events or engagement initiatives, proven event strategy and execution, strong leadership, project management, communication, and stakeholder collaboration; nonprofit/fundraising experience preferred; familiarity with Jewish customs preferred.
Modern Technology Solutions, Inc.: Provides engineering, technology, and cybersecurity services for national security.
5+ YOEBachelor's degree or equivalent experience; 5+ years in stakeholder engagement, customer success, change management, or program engagement supporting IC or DoD technical programs; active TS/SCI clearance and U.S. citizenship required.
Confluence, Jira, Agile, Scrum, Model Based Systems Engineering (MBSE), Digital Twins, Architecture Decision Record (ADR)
Expel: Provides managed detection and response cybersecurity platform and services.
2+ YOE2+ years customer success/account management and 2+ years in security, proven retention and growth track record, strong communication, ability to engage technical and C-suite stakeholders.
BCP Customer Engagement Analytics Lead - Business Director
McLean or New York City or Richmond
$230k-$263k/yrOnsiteFull Time
Capital OneNYSE: COF: Financial services offering credit cards, banking, and loans.
4+ YOE2+ MgmtBachelor's degree, 4+ years quantitative and qualitative analysis, 2+ years people management and project management; Master's, financial services, and consulting experience preferred.
Volt AI: AI-powered video intelligence for real-time physical security monitoring.
5+ YOE5+ years in customer success or account management in SaaS, Bachelor's degree required, strong communication/presentation skills, willingness to travel 50% for customer engagements.
Education Week: Nonprofit news organization covering K-12 education and research.
2+ YOEManage onboarding, engagement, and renewal for institutional subscribers; collaborate cross-functionally; analyze metrics to improve retention and growth.
Salesforce, CRM, Marketing Analytics, Microsoft Office
Kastle Systems: Managed security services provider for commercial and residential properties.
5+ YOERequires 5+ years in customer success, strategic account management, consulting, or related technology roles; enterprise relationship management, executive engagement, strategic planning, and data analytics experience.
TechnoMile: AI-powered cloud platform for government contract lifecycle management.
5+ YOERequires 5+ years as a B2B or SaaS Customer Success Manager, 3+ years managing $100K+ ARR, renewals, executive engagement, analytics, cross-functional collaboration, and Dynamics 365 knowledge.
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
Promote customer satisfaction, train and mentor associates, manage frontline register operations, handle cash controls, and uphold merchandising and loss-prevention policies; high school preferred; able to lift merchandise and work flexible schedule.
National Association of Corporate Directors: Provides corporate governance training and director certification programs.
3+ YOEBachelor's degree and three years in client success, account management, sales, or fundraising. Requires executive relationship skills, CRM experience preferred, project management, and Microsoft Office proficiency.
CRM, Salesforce, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Modern Technology Solutions: A technology solutions supporting defense and intelligence missions.
5+ YOEBachelor's degree or equivalent experience; 5+ years in stakeholder engagement, customer success, change management, or program engagement supporting IC or DoD technical programs; U.S. citizenship and active TS/SCI clearance required.
United States or Washington or Maryland or Virginia
$100k-$140k/yrHybridFull Time
Magnet Forensics: Provides software for digital forensics and evidence recovery.
Strategic customer success experience with enterprise/public-sector accounts, executive engagement, strong technical aptitude in DFIR, experience with Salesforce and Gainsight, ability to manage FedRAMP requirements and travel ~20%.