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Customer Reliability Engineer - Infrastructure
San Francisco or Boston or Washington D.C. or Raleigh or Pittsburgh or Philadelphia or New York City or Miami or Columbus or Austin or United States
$125k-$130k/yr RemoteFull Time
5+ YOE5+ years with large cloud infrastructures, 3+ years Kubernetes, production distributed systems on AWS/GCP/Azure, strong Linux, Python scripting, DevOps/CI/CD, observability/monitoring, and customer-facing troubleshooting.
Apache Airflow, AWS, Azure, CI/CD, GCP, Infrastructure as Code (IaC), Kubernetes, Linux, Python
1mo
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Customer Engineer, Advanced Customer Engineering, Global Financial Services
Boston or Arlington or New York
$145k-$195k/yr OnsiteFull Time
4+ YOE4+ years design/implementation/consulting in applications or infrastructure; 4+ years software development in languages like Java, Python, JavaScript/TypeScript, Rust, Go, or C/C++; 4+ years with IaC such as Terraform HCL, CloudFormation, AWS CDK, or Pulumi; experience with cloud-native, serverless, AI/Generative AI, and data/analytics technologies...
Java, Python, JavaScript, TypeScript, Rust, Go, C/C++, Terraform HCL, AWS CloudFormation, AWS CDK, Pulumi, Amazon Bedrock, Amazon Bedrock AgentCore, Amazon SageMaker, Apache Iceberg, Amazon S3, AWS Glue, AWS Lambda, Elastic Load Balancers, Amazon EC2, Amazon ECS, Amazon EKS, Amazon Fargate, Amazon RDS, Amazon DynamoDB, Amazon API Gateway, Amazon Cognito, HTML, CSS, ReactJS, Angular, Vue
1mo
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Customer Engineer, AI Solutions
Washington, District of Columbia, United States
HybridFull Time
5+ YOE5+ years in solutions/sales engineering or similar, SaaS implementation experience, strong technical aptitude, customer-facing and executive communication skills, bachelor's in CS/Engineering/Info Systems or equivalent experience; healthcare software/EMR experience preferred.
EMR, EHR, AI
2w
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Customer Engineer, National Security
Reston or Washington D.C.
$152k-$222k/yr OnsiteFull Time
10+ YOEBachelor's degree or equivalent, 10+ years cloud-native architecture experience in customer-facing roles, Top Secret/SCI clearance, experience with generative AI, cloud engineering, and customer technical engagement.
Google Cloud Platform, Google Cloud
1d
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GXP Customer Success Engineer
Reston, Virginia, United States
$79k-$135k/yr OnsiteFull Time
Bachelor's degree or equivalent, strong written/verbal communication, attention to detail, Microsoft Office proficiency, ability to learn new software, and ability to obtain Top Secret/SCI polygraph clearance.
LearnDash, H5P, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
3w
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Sr. Enterprise Customer Operations Engineer
Washington or Maryland or Virginia or North Carolina or Colorado or Texas
$140k-$190k/yr RemoteFull Time
5+ YOE5+ years in technical support/SRE/DevSecOps, deep Kubernetes and cloud experience, familiarity with FedRAMP/NIST/DoD security controls, strong troubleshooting and communication skills.
Kubernetes, Docker, Helm, Istio, Terraform, Grafana, Prometheus, Loki, Mimir, GitLab, PagerDuty, Jira, Git
3w
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2019369 Customer Delivery Consulting Engineer - Security
Herndon or Fulton or Washington or Charleston
$134k-$195k/yr HybridFull Time
5+ YOEMust be U.S. Person with current TS/SCI with Full Scope Polygraph,5+ years networking and Cisco security experience,CCNP or equivalent,clearance and strong analytical,communication,consulting skills.
Cisco Identity Services Engine, Cisco Firepower, Secure Network Analytics (SNA)
1mo
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Senior Systems Engineer (Customer Focus)
Rockville, Maryland, United States
$130k-$222k/yr OnsiteFull Time
6+ YOEBachelor's +8 years or Master's +6 years (or 10 years relevant experience in lieu), Secret clearance required, US person/citizen required, strong systems engineering, interface management, communication, and problem-solving skills; <10% travel.
1mo
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Cooling Customer Engineer-Ashburn
Ashburn, Virginia, United States
FieldFull Time
Performs installation, commissioning, scheduled and emergency service on cooling equipment; requires HVAC certificate or equivalent experience, EPA refrigerant license preferred, ability to lift up to 75 lbs, valid driver's license, travel and on-call availability.
1mo
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Staff Security Engineer, Customer Support and Integrity
United States or Washington
$194k-$285k/yr RemoteFull Time
8+ YOE8+ years security engineering experience; proven experience securing support/sales and third‑party support organizations; strong architecture and code-review skills; scripting (Python, Java), Terraform, IAM, GCP and AWS experience.
Python, Java, Golang, Terraform, Okta, GoogleWorkspace, Google Chrome Enterprise Premium, GCP, AWS
1mo
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Senior AI Solutions Engineer – Customer Success and Deployment
Reston or Washington
$98k-$210k/yr OnsiteFull Time
Ability to obtain/maintain TS/SCI with FS poly; deep AI/ML and LLM deployment expertise; experience with OCI and enterprise AI platforms, Kubernetes, prompt engineering, RAG, vector stores, and customer-facing technical advisory.
Oracle GenAI Service, OCI, Azure OpenAI Service, Amazon Bedrock, Google Vertex AI, Kubernetes, LangChain, LlamaIndex, LiteLLM, OpenAI-compatible APIs
3w
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macOS Customer Support Engineer - SBG
Arlington, Virginia, United States
OnsiteFull Time
3+ YOE3+ years supporting macOS in enterprise environments, strong troubleshooting, customer service, JAMF/MDM familiarity, Shell/Bash/Python scripting, eligibility for DHS clearance, BS in related field required.
JAMF, AirWatch, Microsoft Intune, Shell, Bash, Python
2mo
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Cloud Developer and Customer Support Engineer
McLean, Virginia, United States
$87k-$198k/yr HybridFull Time
3+ YOE3+ years Python with AWS/Azure; 2+ years in customer-facing support; Linux/Windows; IaC; cloud services evaluation; incident management; Bachelor's; AWS Solutions Architect or DevOps cert.
AWS, Azure, GCP, Python, Git, Terraform, CloudFormation, Jira, ServiceNow, Zendesk, Linux, Windows
2mo
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Cloud Developer and Customer Support Engineer
McLean, Virginia, United States
$87k-$198k/yr OnsiteFull Time
3+ YOE3+ years Python; AWS/Azure experience; 2+ years in customer-facing tech support; IaC/automation; cloud service evaluation; incident management; Bachelor's degree; AWS Solutions Architect or DevOps Certification.
Python, AWS, Azure, Git, Linux, Windows, Terraform, CloudFormation, Jira, ServiceNow
1w
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Systems Engineer
Stafford, Virginia, United States
$95k-$145k/yr OnsiteFull Time
Perform systems engineering tasks for DoD programs including technical reviews, documentation, configuration management, requirements analysis, and customer liaison; Bachelor's in engineering and experience per level required.
Teams, SharePoint
1mo
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Electrical Engineer (RF/Signal Processing Engineer)
Reston, Virginia, United States
OnsiteFull Time
8+ YOEActive TS/SCI with CI polygraph, Bachelor's in Electrical Engineering or related, minimum 8 years engineering analysis experience, experience with electronic/RF/EO/IR systems and producing technical assessments for defense/intelligence customers.
1d
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Customer Support Engineer (Low-code Workflow Software)
Falls Church, Virginia, United States
$60k-$90k/yr HybridFull Time
2+ YOEBachelor's in CS or related,2+ years technical/customer support for enterprise software,ITIL familiarity,server troubleshooting (Windows/Linux),web tech and SQL proficiency,Zendesk experience,strong communication skills,US work authorization.
ITIL, BizFlow M, Zendesk, Windows, Linux, HTML, CSS, JavaScript, REST APIs, SQL
2mo
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Senior Solutions Engineer
United States or California or Washington or Asia
$120k-$160k/yr RemoteFull Time
7+ YOE7+ years in solutions/systems/sales engineering or network engineering; deep telecom/protocol knowledge; experience designing high-capacity systems; strong customer-facing, presentation, and proposal skills.
3G, 4G LTE/EPC, 5G Core, IMS, VoLTE, VoIP, Hadoop, Spark, Elasticsearch, AWS, Azure, OSINT
2mo
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Senior Infrastructure Engineer
College Park, Maryland, United States
$135k-$216k/yr OnsiteFull Time
12+ YOEPoly cleared senior engineer with 12+ years in systems engineering or application prototyping; strong customer-facing and leadership capabilities; relevant certifications.
INCOSE, CISSP, CCNA, RHCE, MCSE, VCP, ITIL, PMP, Agile
3mo
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Field Engineer
Austin or El Segundo or Washington
OnsiteFull Time
Hybrid customer-facing engineering with frontend/backend skills; Python/JavaScript proficiency; strong CS/Math background; travel up to 50%; ability to obtain/maintain security clearance.
Python, JavaScript, Kubernetes, Helm, CI/CD, DevSecOps, MSS, Advana, Vantage, Envision
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