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Customer Engineer Manager III
Manassas, Virginia, United States
$88k-$121k/yr OnsiteFull Time
Manage and coach customer engineers, develop customer relationships, execute account and installation planning, handle escalations and RMAs, produce business reports, and drive financial results for the district.
1mo
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Customer Engineer, Advanced Customer Engineering, Global Financial Services
Boston or Arlington or New York
$145k-$195k/yr OnsiteFull Time
4+ YOE4+ years design/implementation/consulting in applications or infrastructure; 4+ years software development in languages like Java, Python, JavaScript/TypeScript, Rust, Go, or C/C++; 4+ years with IaC such as Terraform HCL, CloudFormation, AWS CDK, or Pulumi; experience with cloud-native, serverless, AI/Generative AI, and data/analytics technologies...
Java, Python, JavaScript, TypeScript, Rust, Go, C/C++, Terraform HCL, AWS CloudFormation, AWS CDK, Pulumi, Amazon Bedrock, Amazon Bedrock AgentCore, Amazon SageMaker, Apache Iceberg, Amazon S3, AWS Glue, AWS Lambda, Elastic Load Balancers, Amazon EC2, Amazon ECS, Amazon EKS, Amazon Fargate, Amazon RDS, Amazon DynamoDB, Amazon API Gateway, Amazon Cognito, HTML, CSS, ReactJS, Angular, Vue
2w
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Customer Reliability Engineer, Hypershield (remote)
San Jose or North Dakota or Montana or Maine or Ohio or Nebraska or Louisiana or Texas or Nevada or Hawaii or Georgia or Mississippi or Connecticut or Colorado or Wyoming or Wisconsin or West Virginia or Maryland or California or Vermont or New York or New Jersey or Arkansas or South Dakota or Pennsylvania or Michigan or Indiana or Idaho or Arizona or New Mexico or New Hampshire or Kentucky or Alabama or South Carolina or Illinois or Missouri or Massachusetts or Iowa or Tennessee or North Carolina or Minnesota or Kansas or Alaska or Rhode Island or Delaware or Washington or Virginia or Utah or Oregon or Florida or Oklahoma
$158k-$201k/yr RemoteFull Time
8+ YOEExperience troubleshooting enterprise network and data-center incidents, deep Nexus/NX-OS and Linux/Kubernetes knowledge, customer-facing escalation experience, bachelor's+8 years or equivalent, strong communication skills.
Cisco Nexus, NX-OS, Linux, Kubernetes, Helm, NetFlow/IPFIX, vSphere, NX-API, NETCONF/RESTCONF, gNMI, Ansible, Cisco Nexus Dashboard
1w
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Customer Engineer, National Security
Reston or Washington D.C.
$152k-$222k/yr OnsiteFull Time
10+ YOEBachelor's degree or equivalent, 10+ years cloud-native architecture experience in customer-facing roles, Top Secret/SCI clearance, experience with generative AI, cloud engineering, and customer technical engagement.
Google Cloud Platform, Google Cloud
1w
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Customer Experience Engineer – Benefits Administration
New York City or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yr HybridFull Time
4+ YOE4+ years technical support for benefits administration/HRIS/SaaS, strong US benefits administration knowledge, experience with APIs/webhooks, SQL, logs and data analysis, Zendesk/Salesforce/Jira/Asana, and collaboration with Product/Engineering.
APIs, webhooks, SQL, Zendesk, Salesforce, Jira, Asana
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Customer Delivery Engineer
Williamsburg or Argentina
OnsiteFull Time, Contract
Entry-level cloud/platform engineer with exposure to SAP BTP or enterprise cloud, familiarity with SSO/identity and hybrid connectivity, customer-facing communication, documentation skills, and willingness to join an on-call rotation.
OMS+, IA, SAP BTP, BTP Cockpit, Cloud Foundry, SAP Cloud Identity Services (CIS), SAP Cloud Connector, SAP Cloud Logging Service (CLS), SAP Integration Suite, SAML, OIDC, Kubernetes, Jira, Bitbucket, Bamboo, Azure, AWS
3mo
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Customer Quality Engineer
Richmond, Virginia, United States
$100k-$125k/yr HybridFull Time
Bachelor’s degree in Engineering or related field; experience with root cause analysis and resolving product/field quality issues; cross-functional collaboration; strong communication skills.
8D, 5 Whys, Fishbone diagrams, FMEA, Pareto analysis, SPC, PDCA
2w
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Sr. Enterprise Customer Operations Engineer
Washington or Maryland or Virginia or North Carolina or Colorado or Texas
$140k-$190k/yr RemoteFull Time
5+ YOE5+ years in technical support/SRE/DevSecOps, deep Kubernetes and cloud experience, familiarity with FedRAMP/NIST/DoD security controls, strong troubleshooting and communication skills.
Kubernetes, Docker, Helm, Istio, Terraform, Grafana, Prometheus, Loki, Mimir, GitLab, PagerDuty, Jira, Git
1w
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Customer Experience Engineer – Benefits Administration
New York City or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yr RemoteFull Time
4+ YOE4+ years supporting benefits administration or HRIS platforms, strong benefits domain knowledge, experience with integrations/APIs, SQL familiarity, escalation handling, and cross-team collaboration.
APIs, Webhooks, SQL, Zendesk, Salesforce, Jira, Asana, HTML, CSS
1w
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Customer Experience Engineer – Benefits Administration
New York City or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yr HybridFull Time
4+ YOE4+ years supporting benefits administration or HRIS; strong US benefits knowledge; troubleshooting, root-cause analysis, APIs/webhooks, SQL, and support platform experience required.
APIs, webhooks, SQL, Zendesk, Salesforce, Jira, Asana, HTML, CSS
1w
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Customer Experience Engineer – Benefits Administration
New York City or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yr HybridFull Time
4+ YOE4+ years technical support for benefits/HRIS or SaaS, deep US benefits admin knowledge, API/integration and SQL experience, Zendesk/Salesforce/Jira/Asana familiarity, strong communication and troubleshooting skills.
APIs, webhooks, SQL, Zendesk, Salesforce, Jira, Asana, HTML, CSS
1w
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Customer Experience Engineer – Benefits Administration
New York City or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yr HybridFull Time
4+ YOE4+ years supporting Benefits Administration or HRIS/SaaS, strong US benefits administration knowledge, troubleshooting with logs/APIs/webhooks, SQL familiarity, experience with Zendesk/Salesforce/Jira/Asana, strong communication.
APIs, webhooks, SQL, Zendesk, Salesforce, Jira, Asana, HTML, CSS
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Cooling Customer Engineer-Ashburn
Ashburn, Virginia, United States
FieldFull Time
Performs installation, commissioning, scheduled and emergency service on cooling equipment; requires HVAC certificate or equivalent experience, EPA refrigerant license preferred, ability to lift up to 75 lbs, valid driver's license, travel and on-call availability.
1mo
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Senior AI Solutions Engineer – Customer Success and Deployment
Reston or Washington
$98k-$210k/yr OnsiteFull Time
Ability to obtain/maintain TS/SCI with FS poly; deep AI/ML and LLM deployment expertise; experience with OCI and enterprise AI platforms, Kubernetes, prompt engineering, RAG, vector stores, and customer-facing technical advisory.
Oracle GenAI Service, OCI, Azure OpenAI Service, Amazon Bedrock, Google Vertex AI, Kubernetes, LangChain, LlamaIndex, LiteLLM, OpenAI-compatible APIs
2w
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macOS Customer Support Engineer - SBG
Arlington, Virginia, United States
OnsiteFull Time
3+ YOE3+ years supporting macOS in enterprise environments, strong troubleshooting, customer service, JAMF/MDM familiarity, Shell/Bash/Python scripting, eligibility for DHS clearance, BS in related field required.
JAMF, AirWatch, Microsoft Intune, Shell, Bash, Python
1mo
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Cloud Developer and Customer Support Engineer
McLean, Virginia, United States
$87k-$198k/yr HybridFull Time
3+ YOE3+ years Python with AWS/Azure; 2+ years in customer-facing support; Linux/Windows; IaC; cloud services evaluation; incident management; Bachelor's; AWS Solutions Architect or DevOps cert.
AWS, Azure, GCP, Python, Git, Terraform, CloudFormation, Jira, ServiceNow, Zendesk, Linux, Windows
1mo
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Cloud Developer and Customer Support Engineer
McLean, Virginia, United States
$87k-$198k/yr OnsiteFull Time
3+ YOE3+ years Python; AWS/Azure experience; 2+ years in customer-facing tech support; IaC/automation; cloud service evaluation; incident management; Bachelor's degree; AWS Solutions Architect or DevOps Certification.
Python, AWS, Azure, Git, Linux, Windows, Terraform, CloudFormation, Jira, ServiceNow
3w
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Application Engineer
Radford or United States
$129k/yr RemoteFull Time
4+ YOEBachelor's in engineering plus 4 years automation systems experience; hands-on installing, testing, troubleshooting automation components; CAD/BOM documentation; field installations and customer training; sales engineering support.
CAD software
1w
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Mechanical Engineer
South Boston, Virginia, United States
OnsiteFull Time
3+ YOEDegree in mechanical engineering (assoc/bs/ms) with 3–8+ years transformer design experience, strong technical transformer knowledge, experience with advanced engineering models and simulations, and customer collaboration skills.
1mo
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AI Platform - Customer Service Engineer
Chantilly, Virginia, United States
$140k-$150k/yr OnsiteFull Time
Requires IAM Level II (DOD 8570 IAT), active TS/SCI with Counterintelligence polygraph, strong communication, basic AI/ML and data analysis skills, and ability to troubleshoot and escalate technical issues.
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