66 customer engineer jobs at 46 companies in Waterloo, NY
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Customer Success Engineer – Analytics as a Service
Fairport, New York, United States
$115k-$213k/yrOnsiteFull Time
Ralliant CorporationNYSE: RAL: Global provider of precision instruments, sensors, and monitoring solutions.
8+ YOE8+ years deploying industrial software and SaaS; experience with cloud platforms, networking/cybersecurity issues, enterprise customer management, project leadership, strong communication and technical collaboration skills.
Hardware Customer Success Engineer - Lexington, KY (Hybrid)
Lexington or Webster
$90k-$122k/yrHybridFull Time
XeroxNASDAQ: XRX: Sells printing hardware, digital document software, and managed IT services.
Bachelor's in Electrical or Mechanical Engineering, understanding of manufacturing processes, strong analytical and communication skills, ability to make technical decisions and travel domestically and internationally.
Customer Success Engineer – Analytics as a Service
Fairport, New York, United States
OnsiteFull Time
RalliantNew York Stock Exchange: RAL: Sells precision instruments and sensors for diverse industrial sectors.
8+ YOE8+ years deploying industrial software/SaaS with enterprise customers; experience with cloud platforms, networking/cybersecurity issues, project leadership, strong customer communication and technical implementation skills.
8+ YOEBachelor's in engineering or computer science required; 8+ years engineering experience preferred; experience with V-model systems engineering, SysML, ALM and MBSE tools; travel ~30% to customer sites.
Application Lifecycle Management (ALM), IBM DOORs, IBM Jazz, HP ALM, IBM Rhapsody, MagicDraw, SysML
Progressive Machine & Design: Designs and builds custom industrial automation and robotic systems.
10+ YOE10+ years experience in controls engineering with hardware design and PLC/HMI/robot/vision programming, technical supervision experience, AutoCAD Electrical familiarity, and ability to commission and debug custom automation equipment.
CorningNYSE: GLW: Develops and manufactures specialty glass, ceramics, and optical fiber.
5+ YOE5+ years applications or related engineering experience; BS in Physics/Optical Engineering required, MS preferred; customer-facing technical support, problem solving, and cross-functional leadership skills.
Customer Service Engineer 2 - Diagnostics - Rochester, NY / Buffalo, NY
Rochester or Buffalo
$74k-$102k/yrFieldFull Time
Siemens HealthineersFrankfurt Stock Exchange: SHL: Provides medical imaging and diagnostic solutions to healthcare providers.
3+ YOE3+ years field service or biomedical experience servicing diagnostic equipment; high school diploma (technical associate preferred); valid driver's license; competency with tools, networks, and service test equipment; strong customer skills.
eVO, mButler, Microsoft Office, Concur, NAM Customer Service website
IDEXNYSE: IEX: Designs and manufactures specialized fluidic, optical, and industrial systems.
5+ YOEBachelor's in Mechanical Engineering, 5+ years mechanical design experience with optical/precision systems, proficiency in SolidWorks or Creo, strong communication and customer-facing skills, ability to drive projects from concept to production, willingness to travel >25%.
JenoptikXETRA: JEN: Integrated photonics group providing optical systems and solutions worldwide.
3+ YOEBS in Engineering or 5 years in manufacturing field service; 3-5 years industrial/manufacturing customer-site support; travel 30-50%; valid driver’s license and passport; US citizenship or eligible worker.
Lam ResearchNASDAQ: LRCX: Manufacturing equipment used to fabricate advanced semiconductor microchips.
5+ YOEBS in electronics/engineering with 5+ years field service experience; strong troubleshooting, installation, and customer-facing skills; willing to travel.
HoneywellNASDAQ: HON: Manufactures aerospace products, building technologies, and industrial control systems.
2+ YOEBachelor's in Computer Science or related (or equivalent experience), 2+ years C# development, SQL/relational DB experience, software testing and installation experience, strong customer and interpersonal skills.
American Packaging Corporation: Manufactures flexible packaging solutions for consumer and industrial products.
Bachelor's in a technical field (or equivalent) with experience in product development, project management, printing/laminations desired, material/process research, customer interface, and ability to support manufacturing and quality.
Staff Integration and Test Engineer - Radar Systems
Liverpool or Cazenovia or Syracuse
$109k-$193k/yrOnsiteFull Time
Lockheed MartinNYSE: LMT: Designs and manufactures global security and aerospace systems.
9+ YOEBachelor's degree + 9 years experience, hands-on radar integration and test, test plan/procedure development, system troubleshooting, data analysis, leadership and customer interface; ability to obtain DoD Secret clearance; MATLAB/C++/Linux experience preferred.
MATLAB, C++, Linux, DOORs, DevSecOps, Model Based Systems Engineering (MBSE), Agile
Applied Industrial TechnologiesNYSE: AIT: Distributes industrial components, fluid power systems, and automation technologies.
3+ YOE3+ years technical sales experience; bachelor’s degree in engineering or equivalent experience; technical competence in robotics, machine vision, safety, motion control and sensing; territory planning, demos, forecasting and customer visits.
Technical Product Support Engineer - RF systems (HW and FW)
Rochester or Austin or Santa Clara
$116k-$160k/yrOnsiteFull Time
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
7+ YOEBachelor's in EE/CE/CS required, 7+ years experience, deep RF hardware/firmware expertise, component-level troubleshooting, MATLAB/Python and firmware test experience, C/C++ and RTOS knowledge, ability to present to customers.
SPX FLOW: Manufactures industrial equipment for fluid handling and process solutions.
3+ YOEMechanical/technical engineering background or equivalent experience; strong problem solving; ERP/SAP experience; customer-facing skills; knowledge of quality and warranty processes.
Gleason: Develops and manufactures global gear production and automation solutions.
5+ YOEBachelor's degree (Business Management or Mechanical Engineering) and 5+ years related experience; minimum 3 years customer/program management background; project/program management, ISO/AS9100 familiarity, SAP and Microsoft Office proficiency; strong communication and risk-management skills.
SAP, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Project, Microsoft Outlook
Ohio or Connecticut or Georgia or Pennsylvania or Texas or New Jersey or New York or California or New York City or Rochester
$100k-$166k/yrRemoteFull Time
RELXLondon Stock Exchange: REL: Provides information-based analytics and decision tools for professional customers.
2+ YOEJD and 2+ years recent experience at a large law firm (>50 attorneys); strong written/verbal skills, executive presence, AI and legal-technology experience, deep understanding of legal workflows and ability to drive client adoption.