1,042 customer experience associate jobs at 219 companies in Waterloo, NY
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Customer Experience Associate
Rochester, New York, United States
$62k-$65k/yrOnsiteFull Time
WeTheHobby: Retailer and live-streamed entertainment platform for sports cards.
1+ YOE1–3 years customer-facing experience, strong written/verbal communication, multitasking in high-volume environments, ticketing/CRM experience preferred, ability to work evenings and weekends.
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience; strong customer service, merchandising, communication, and organizational skills; ability to train associates and work flexible schedule including nights and weekends.
CarrierNYSE: CARR: Manufactures HVAC, refrigeration, and fire safety systems.
1+ YOEAssociate degree and 1+ years customer service experience; proficiency with CRM/SAP/Salesforce and MS Office; strong written/oral communication and analytical skills.
CRM, Salesforce, SAP, PIC, Windchill, Microsoft Word, Microsoft PowerPoint, Microsoft Excel
CarrierNYSE: CARR: Provides HVAC, building automation, and refrigeration solutions globally.
1+ YOEAssociates degree and 1+ years customer service experience; strong written/oral communication, call-center and MS Office skills; familiarity with CRM/Salesforce, SAP, PIC, Windchill preferred.
CRM, Salesforce, SAP, PIC, Windchill, Microsoft Word, Microsoft PowerPoint, Microsoft Excel
Giovanni Foods: Manufacturer of pasta sauce, salsa, and cooking sauces.
2+ YOEAssociate's degree required, 2+ years sales ops/customer service experience, ERP and Microsoft Dynamics familiarity, intermediate Excel, EDI exposure, occasional travel, ability to lift 50 lbs, strong communication and organization.
ERP systems, Microsoft Dynamics, Microsoft Excel, EDI
Walgreens: Retail pharmacy providing prescriptions and health and wellness products.
Fluent English, cash-register experience, customer service skills, willingness to work flexible schedule including evenings and weekends; retail experience preferred.
HertzNASDAQ: HTZ: Provides vehicle rental and used car sales services worldwide.
3+ YOE3+ years customer service experience with operations and sales; rental car experience a plus. Strong communication, relationship-building, leadership, problem-solving, and decision-making skills.
Dollar TreeNASDAQ: DLTR: Operates discount variety stores selling household and seasonal merchandise.
High school diploma preferred; retail or customer service experience preferred. Must lift 30–50 lbs, perform frequent walking/standing/bending, follow instructions, and provide excellent customer service.
Part-Time Center Associate (Customer Experience Expert)
Victor, New York, United States
$17-$19/hrOnsitePart Time
The UPS Store #5641: Provides retail shipping, printing, and business services to local customers.
High school diploma/GED required; retail experience preferred. Must have strong computer skills (Microsoft Office, Adobe Suites), outstanding phone and communication skills, ability to lift 40+ lbs, and be available 25-30 hours/week across a 6-day schedule.
Cotality: Provider of property intelligence, data, and analytics solutions.
5+ YOE5+ years customer support experience required, 3+ years contact center experience, high school diploma (college preferred), strong written/verbal communication, problem solving, 35+ WPM typing, Microsoft Office proficiency, ability to use multiple systems.
Cotality: Provides property data, analytics, and workflow intelligence solutions.
5+ YOEHigh school diploma/GED required, 5+ years customer support experience with minimum 3 years contact center; strong written/verbal communication, 35+ wpm typing, Microsoft suite familiarity, strong problem-solving and time management.
SealMaster: A practical supplier of pavement maintenance products and equipment.
High school diploma or GED; customer service experience preferred; able to work with industrial equipment; forklift experience preferred; computer and CRM software literacy; excellent communication and active listening; able to work under pressure; highly organized.
Delivery Station Customer Service Associate, Delivery Station Liaison
East Syracuse, New York, United States
$18-$25/hrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
High school or equivalent, customer service experience, proficiency with Microsoft Outlook/Word/Excel/PowerPoint and web tools, ability to prioritize in dynamic environments, and ability to lift up to 49 lbs and stand up to 12-hour shifts.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Imperio Global: Specializes in face-to-face customer engagement and retail marketing.
No prior experience required; paid training provided. Provide customer service, represent brands at retail events, assist customers with products and promotions.
Rapid Response Monitoring: Provides 24/7 professional alarm and security system monitoring services.
2+ YOEAssociate degree or equivalent military or 2+ years customer service experience; complete RRMS training; pass drug screen and background; able to obtain required industry licenses and Department of Defense Secret Clearance.
The Home DepotNYSE: HD: Operates retail stores selling home improvement and construction products.
Assist customers with loading vehicles, maintain store entrance and carts, provide excellent customer service and interact with associates and customers.
Rochester Regional Health: Provides comprehensive healthcare services through hospitals and medical clinics.
Requires intermediate computer skills and excellent customer service and communication skills; an associate degree and one year of customer service experience are preferred.