35 customer experience director jobs at 27 companies in Bunnlevel, NC
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Director, Customer Implementations
Bethesda or Canton or Charlottesville or Richmond or Cleveland or Raleigh or Philadelphia or Boston or Atlanta or Jacksonville or Houston or Alabama or Arizona or California or Colorado or Connecticut or Delaware or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Maryland or Massachusetts or Michigan or Minnesota or Nevada or New Jersey or New York or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$150k-$165k/yr RemoteFull Time
10+ YOE6+ Mgmt10+ years in B2B SaaS implementation or delivery operations and 6+ years leading global teams; enterprise implementation, customer value, AI, automation, and Eastern Time Zone experience required.
AI, automation, dashboards, workflow tools, digital workers, ERP
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Director, Customer Acquisition
Carrboro, North Carolina, United States
HybridFull Time
10+ YOESenior paid media leader with 10+ years experience in digital advertising and performance marketing; bachelor’s degree or equivalent; expertise across Search, Paid Social, Programmatic, Display, Video, CTV/OLV; strong analytics and agency management skills.
Google Ads, Meta Ads, Google Analytics, Microsoft Excel, Looker Studio, Tableau, Power BI
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Director of Customer Development, Life Sciences
Raleigh, North Carolina, United States
$156k-$234k/yr OnsiteFull Time
Bachelor's degree required; director-level experience leading business development for engineering services; ability to meet revenue objectives, manage and develop teams, build account relationships; frequent travel (>40%).
2mo
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Director of Customer Development, Life Sciences
Raleigh, North Carolina, United States
$156k-$234k/yr OnsiteFull Time
Bachelor's degree required; experience leading business development for engineering services; responsible for driving sector revenue, managing teams, account development; frequent travel (>40%).
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Executive Director, Diagnostics Customer Marketing
Durham or Burlington
HybridFull Time
15+ YOE8+ MgmtBachelor's degree, 15+ years of progressive healthcare marketing experience, 8+ years people management, expertise in customer segment marketing, AI and marketing-technology fluency, omnichannel growth and performance marketing.
3w
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Customer Success Manager, Director - Core (Sales & Service) Clouds - TMT
San Francisco or Atlanta or Raleigh
$171k-$273k/yr HybridFull Time
7+ YOE7+ years customer success or strategic SaaS experience, enterprise Sales/Service Cloud expertise, executive communication, cross-functional leadership, Salesforce certifications, AI/Agentforce knowledge.
Agentforce, Agentforce Service Agent, Agentforce SDR, Einstein Conversation Insights, Einstein Conversation Mining, Einstein Analytics, Service Intelligence, Revenue Intelligence, Revenue Cloud CPQ, Marketing Cloud, Data Cloud, Tableau, Slack, Sales Cloud, Service Cloud, Field Service, Experience Cloud
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Director, Customer Growth & Lifecycle
Raleigh or New York City or United States
$190k-$220k/yr HybridFull Time
7+ YOE7+ years in product growth/lifecycle for product-led SaaS, proven adoption/retention impact, team leadership, strong data fluency, experimentation experience, power-user of Pendo, and daily use of AI tools.
Pendo
13h
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Executive Assistant, VP, Customer Experience (Remote)
Miami or Research Triangle Park or Chicago or Minneapolis or United States
$85k-$112k/yr RemoteFull Time
4+ YOERequires 4+ years in administration, 2+ years supporting a director-level or higher principal, expert Outlook, Word, Excel and PowerPoint skills, calendar, meeting and travel coordination, and excellent communication.
Microsoft Windows, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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Product Management Director - Property Tax
Durham, North Carolina, United States
$191k-$316k/yr RemoteFull Time
10+ YOE5+ MgmtBachelor's degree (or equivalent experience); 10+ years in enterprise SaaS/customer engineering/solution architecture; 5+ years people leadership; deep API/integration and Snowflake experience; strong executive communication and AI-enabled prototyping familiarity.
APIs, MCP server, Snowflake, Blackhole API, Cursor, code-assist agents
2d
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Account Director
Saint Louis or Austin or Durham or Newark or Seattle or Cincinnati or New York City or Dallas or Boston
$140k-$150k/yr OnsiteFull Time
5+ YOEBachelor's degree in business management or related field and 5–8 years of experience, with customer strategy, retention, growth, analysis, and supervisory experience.
1d
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Director PFS Customer Service/Call Center - Revenue Cycle Patient Accounting
Chapel Hill, North Carolina, United States
HybridFull Time
7+ YOE5+ MgmtBachelor’s degree in an appropriate discipline, 7 years of related experience, and at least 5 years of management experience; multi-location health system experience preferred.
MyUNCChart, Medicare Cost Report, Revenue Cycle Analytics, Enterprise Analytics Group
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Product Management Director - Property Tax
Durham, North Carolina, United States
$191k-$316k/yr OnsiteFull Time
10+ YOE5+ Mgmt10+ years in enterprise SaaS/implementation/integration; 5+ years people leadership; bachelor's in CS/engineering/IS/business preferred; deep experience with API integrations, Snowflake, ERP connectors, security, observability, and AI-enabled prototyping.
Snowflake, Cursor, Blackhole API, MCP
2d
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Director of PSC Operations
Pittsburgh or Phoenix or Orlando or Titusville or Raleigh or Horsham or Charlotte or Dallas
$150k-$259k/yr RemoteFull Time
10+ YOE5+ MgmtBachelor's degree and 10 years of healthcare, biotech, pharmaceutical, or specialty pharmacy experience, including 5 years leading contact center or patient access operations.
Customer Relationship Management (CRM), Customer Support Platforms, data analytics, digital tools
1w
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Sr Director, Client Services, Call Center
Durham, North Carolina, United States
$117k-$325k/yr RemoteFull Time
10+ YOEBachelor's degree, 10+ years patient support/call center experience, people management and client consultative skills, understanding of payer coverage and patient support programs.
1w
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Utilities ERCS Principal Director
Houston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Arlington or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$139k-$434k/yr OnsiteFull Time
12+ YOE12+ years in utilities, including retail, customer operations, and meter-to-cash transformation; CIS implementation experience; executive advisory, consulting, commercial, sales, P&L, and senior team leadership experience; bachelor's degree or equivalent.
SAP, Oracle, Data, AI, GenAI
1w
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Director, Critical Communications
Raleigh or United States
$176k-$347k/yr RemoteFull Time
10+ YOE5+ MgmtRequires 10+ years in technical customer, operational, support, incident, or crisis communications environments; 5+ years leading teams and programs; technical literacy; and high-stakes communications experience.
AWS, Google Cloud, Microsoft Azure, CRM
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Director, Children
Durham, North Carolina, United States
$63k-$98k/yr HybridFull Time
3+ YOEBachelor's degree and 3+ years progressive fundraising/marketing or customer relations experience; strong writing, storytelling, communication, project management, and content skills; proficiency with Windows, Canva, and PowerPoint.
Canva, PowerPoint, Windows
2mo
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Admissions/Marketing Director
Southern Pines, North Carolina, United States
OnsiteFull Time
Experience in skilled nursing/long term care preferred; ability to build relationships with hospitals and referral sources, strong customer service, marketing and sales skills, knowledge of Medicare/Medicaid regulations.
1mo
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Social Director and Planner
Raleigh, North Carolina, United States
OnsiteFull Time
2+ YOE2 years experience in customer service, event planning, hospitality, sales, or senior living; high school diploma required (associate or bachelor preferred); valid driver's license; CPR/First Aid preferred; MS Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft Outlook
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Social Director and Planner
Raleigh, North Carolina, United States
OnsiteFull Time
2+ YOEMinimum 2 years experience in customer service/event planning/hospitality or senior living; high school diploma required; valid driver’s license; CPR/First Aid and activity certifications preferred; MS Office proficiency and public speaking skills.
Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft Outlook
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