183 customer support manager jobs at 96 companies in Bunnlevel, NC
1w
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Customer Support Team Lead
Raleigh, North Carolina, United States
RemoteFull Time
5+ YOE2+ Mgmt5+ years customer support for SaaS,2+ years people management,Salesforce administration experience,ability to manage active caseload,experience with Zendesk/Intercom/Freshdesk,strong analytical and communication skills.
Salesforce, Salesforce Service Cloud, Zendesk, Intercom, Freshdesk
1w
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FT Assistant Manager Customer Service (540303)
Fayetteville, North Carolina, United States
OnsiteFull Time
Manage customer service operations and support store objectives in a retail environment.
6d
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Customer Care Case Manager
Morrisville, North Carolina, United States
HybridFull Time
3+ YOERequires 3+ years resolving product quality issues in high-tech, 2+ years in customer care, 1+ year solving PC technology issues, strong communication, customer service, technical support, and case resolution skills.
PC, case management tool
2mo
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Manager of Geospatial Training & Support
Raleigh, North Carolina, United States
OnsiteFull Time
Strong leadership of geospatial training, support, and professional services with a customer-focused approach; experience in GIS, surveying, and UAS; ability to scale services and adopt AI.
Trimble, Geospatial technology, GIS, UAS
4w
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Lab Support Services Supervisor - Customer Support
Durham, North Carolina, United States
OnsiteFull Time
3+ YOESupervise non-technical customer support staff, manage workflow and staffing, prepare laboratory specimens, perform quality assurance, and provide coaching; requires high school diploma and 3+ years lab/healthcare/manufacturing experience.
Microsoft Office
1mo
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Treasury Management Technical Support II- Customer Support
Birmingham or Memphis or Lafayette or New Orleans or Dallas or Miami Lakes or Raleigh or Naples or Orlando or Charlotte
OnsiteFull Time
3+ YOEBA/BS or equivalent experience with 3+ years related experience; strong written/verbal communication, telephone and interpersonal skills, knowledge of commercial banking and Treasury Management products; CTP/CCM/AAP preferred.
1d
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Work From Home - Client Support Manager
Fayetteville, North Carolina, United States
RemoteRemote
Requires customer service dedication, strong communication and interpersonal skills, ability to lead and inspire teams, and commitment to professional growth.
Zoom
1d
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Premium Support Engineer
Raleigh or New York City
$116k-$145k/yr HybridFull Time
5+ YOERequires 5+ years in technical support or customer engineering within enterprise SaaS, hands-on Java, REST API, SSO, LDAP, Kubernetes, VM, SQL, and SSL skills, technical debugging, enterprise customer management, and a bachelor's degree or equivalent.
Java, REST API, SSO, LDAP, Kubernetes, SQL, SSL, Claude, Gemini, ChatGPT, Copilot
1mo
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Associate Digital Customer Success Manager
Raleigh or United States or Canada
RemoteFull Time
Bachelor's degree or equivalent experience; 0-2 years relevant experience preferred. Digital engagement, client communications, reporting/dashboard creation, KPI monitoring, and basic consultative/support skills.
4w
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Yearbook Support Specialist
Durham, North Carolina, United States
$16/hr OnsiteFull Time
Provide customer and technical support for yearbook clients and field reps, manage projects/accounts, troubleshoot web platforms, communicate production updates, and meet production deadlines.
Microsoft Teams
1w
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Technical Support Specialist - Metabolomics Kits (Europe)
United Kingdom or Germany or Research Triangle Park
RemoteFull Time
3+ YOEBachelor's in a life science,3+ years relevant lab/technical support experience,experience with LC-MS and metabolomics,ability to support customers remotely and create support documentation,knowledge of major LC/MS platforms and case management tools.
Integrated Bioinformatics Platform (IBP), Salesforce Service Cloud, Microsoft Teams, Xcalibur, MassHunter, Analyst, MassLynx, Thermo Fisher, SCIEX, Agilent, Waters
1d
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Customer Service Representative
Sanford, North Carolina, United States
$18/hr OnsiteFull Time
Customer support experience preferred; strong phone handling, active listening, communication, CRM familiarity, multitasking, time management, and quota achievement. High school diploma, clean background check, and U.S. work authorization required.
CRM
6d
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Fueling Operations Support Manager - REMOTE
Austin or Albany or Annapolis or Atlanta or Augusta or Baton Rouge or Bismarck or Boise or Boston or Carson City or Charleston or Cheyenne or Columbia or Columbus or Concord or Denver or Des Moines or Dover or Frankfort or Hagåtña or Harrisburg or Hartford or Helena or Honolulu or Indianapolis or Jackson or Jefferson City or Juneau or Lansing or Lincoln or Little Rock or Madison or Montgomery or Montpelier or Nashville or Oklahoma City or Olympia or Phoenix or Pierre or Providence or Raleigh or Richmond or Sacramento or Saint Paul or Salem or Salt Lake City or San Juan or Santa Fe or Springfield or Charlotte Amalie or Tallahassee or Topeka or Trenton or Washington
$75k/yr RemoteFull Time
5+ YOERequires a high school diploma/GED, 5+ years in fuel systems, facility maintenance management, or environmental compliance, and 1–3 years of customer relationship experience.
Microsoft Office, Microsoft Excel, Automatic Tank Gage (ATG), Turbine Transfer Pumps (STP), Under Dispenser Containment (UDC)
3mo
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Common Cloud Environment (C2E) Support Lead/Program Manager - Intermediate
Fort Bragg or Radford
$100k-$140k/yr OnsiteFull Time
Active DoD Secret clearance; degree in CS/IS/Engineering/Business; experience with Common Cloud Environment; PMP or DAWIA III; strong customer relations; effective multi-project management.
AWS, Azure, VMware, Windows Server, MS SQL, Oracle OS
1d
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(INSPECTIONS & PLANNING) Administrative Support Specialist
Clinton, North Carolina, United States
$34k/yr OnsiteFull Time
Associate degree in business administration, secretarial science, or related field; minimal office management or customer service experience; computer proficiency and strong organizational, communication, and recordkeeping skills.
1w
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Customer Service Representative - Veterans Services
Pinehurst, North Carolina, United States
OnsiteFull Time
Provide empathetic veteran support, manage inbound calls, maintain client records in Salesforce, coordinate across teams, and communicate clearly while organizing multiple priorities.
Microsoft Office, Salesforce
4d
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FT Assistant Manager Customer Service
Fayetteville, North Carolina, United States
OnsiteFull Time
Leads front-end retail operations, manages associates, supports sales and financial goals, resolves customer issues, and requires food safety accreditation or completion within 90 days.
Average Cost Inventory System (ACIS), CAO, Computer Based Training (CBT), Food Lion To-Go, pallet jack
11h
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Technical Support Specialist
Pinehurst, North Carolina, United States
RemoteFull Time
2+ YOERequires 2–4 years in technical or customer support, hands-on Intercom experience, ticketing-system experience, browser troubleshooting, excellent writing, and ability to manage priorities remotely.
Intercom, Zendesk, Freshdesk, Jira Service Management, Notion, developer tools, console logs, HTML, CSS, United Healthcare, Aetna, MetLife, Talkspace
2mo
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Customer Experience & Service Transformation Management Advisory Consultant
San Francisco or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Detroit or Nashville or Los Angeles or San Diego
$70k-$206k/yr OnsiteFull Time
4+ YOE4+ years management consulting experience in customer service/support, 3+ years with Cloud (SaaS) and customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), 1+ years with AI/GenAI, client-facing leadership, primary residence within 90 minutes of an Accenture office.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, Artificial intelligence, GenAI, IVR
1w
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Senior Sales Support Consultant
Peoria or Nashville or Cary or Irving or Dallas
$128k-$193k/yr OnsiteFull Time
Industry knowledge, customer focus, critical thinking, relationship management, business development, value selling, and progressive sales, aftermarket, technical support, or project management experience. Bachelor's degree or equivalent preferred.
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