32 customer experience director jobs at 26 companies in Caledonia, WI
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Director, Community Experience
Lindenhurst, Illinois, United States
$48k-$67k/yr OnsiteFull Time
4+ YOEBachelor's degree or equivalent, 4+ years related experience including managerial duties, proficiency with CRM/customer data tools preferred, strong communication and analytical skills, ability to work flexible hours and weekends.
CRM
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Director, Customer Service
Milwaukee or Hartford or Baltimore or Portland or Wellesley Hills or Kansas City or Nashville
$115k-$172k/yr OnsiteFull Time
8+ YOE5+ MgmtBachelor's degree and 8+ years customer service/call center experience with 5+ years management; knowledge of call center metrics, staffing and quality processes; strong communication and project management skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, MS Project, Microsoft Outlook, Microsoft SharePoint, Microsoft Visio
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Director, Customer Service
Milwaukee or Hartford or Baltimore or Portland or Wellesley Hills or Kansas City or Nashville
$115k-$172k/yr OnsiteFull Time
8+ YOE5+ MgmtBachelor's degree plus 8 years customer service/call center experience (or equivalent), 5 years healthcare/dental experience preferred, 5 years management, call center metrics knowledge, advanced Microsoft application proficiency, strong communication and project management skills.
Word, Microsoft Excel, PowerPoint, MS Project, Outlook, SharePoint, Visio
2w
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Director of Resident Experience & Engagement
Skokie or Evanston or Lake Forest or Arlington Heights
$139k-$181k/yr OnsiteFull Time
7+ YOE7+ MgmtBachelor's degree required, master's preferred; 7+ years of leadership experience in wellness, customer experience, senior living, healthcare, luxury service, or related fields; multi-site standards and change leadership experience.
dashboards, scorecards
2w
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Director of Resident Experience & Engagement
Skokie or Evanston or Lake Forest or Arlington Heights
$139k-$181k/yr OnsiteFull Time
7+ YOE7+ MgmtBachelor's degree and 7+ years of leadership experience in wellness, customer experience, senior living, healthcare, luxury service, or related fields. Requires multi-site standards, facilitation, communication, training, and change leadership experience.
dashboards, scorecards
1w
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Product Strategy Director - Banking & Client Experience
Atlanta or New York City or Jacksonville or Milwaukee
$187k-$318k/yr OnsiteFull Time
Strategic product experience in banking, capital markets, or fintech; customer-led strategy, adoption, retention, commercialization, and cross-functional leadership experience; bachelor's degree or equivalent experience.
2w
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Director
Deerfield, Illinois, United States
$22-$25/hr OnsiteFull Time, Part Time
Leadership experience in customer service or production, with the ability to coach teams, manage multiple tasks, build operational systems, and work in a fast-paced restaurant environment.
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Director, Business Optimization - Global Customer Care Operations
Deer Park, Illinois, United States
$170k-$190k/yr OnsiteFull Time
10+ YOELeadership experience in customer care or operations with track record in transformation, process standardization, continuous improvement, workforce planning, change management, and cross-functional collaboration.
SAP, Salesforce, Power BI, Tableau
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Store Director
Franklin, Wisconsin, United States
OnsiteFull Time
2+ YOE2+ MgmtHigh school diploma or GED, extensive hardware product knowledge, and at least 2 years of retail management experience. Requires leadership, communication, customer service, and basic math skills.
Microsoft Word, Microsoft Excel
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Sales Director
Chicago or Minneapolis or Milwaukee
RemoteFull Time
5+ YOE5+ years sales experience with new customer acquisition in financial services; experience selling data management or enterprise solutions; strong consultative-selling, negotiation, and communication skills; Midwest market connections; available to travel regionally.
3w
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Assistant Director of Housekeeping
Milwaukee, Wisconsin, United States
$60k-$68k/yr OnsiteFull Time
Housekeeping management experience, preferably in luxury hospitality; high school diploma required; hospitality degree preferred; leadership, organizational, problem-solving, communication, and hotel operations skills required.
Opera PMS
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Director of Rooms
Lake Forest, Illinois, United States
$85k-$100k/yr OnsiteFull Time
3+ YOECollege degree and 3+ years hotel operations experience; strong communication, budgeting, supervisory and customer service skills; computer skills with hotel information systems experience preferred.
Hotel information systems
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Dir, Customer Operations & Retention NAR
Reston or Libertyville
HybridFull Time
12+ YOE5+ MgmtRequires a bachelor's degree, 12+ years of progressive consumer finance leadership, 5+ years managing customer and operational performance, and experience with behavioral modeling, technology, product management, and agile methods.
AI, predictive churn modeling, next-best-action frameworks, machine learning, API, agile methodologies, FDCPA, UDAAP, CFPB
3w
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Utilities ERCS Principal Director
Albany or Arlington or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$139k-$434k/yr OnsiteFull Time
12+ YOERequires 12+ years in utilities, transformation leadership, consulting and commercial acumen, executive advising, sales development, digital and customer experience expertise, team leadership, and a bachelor's degree.
SAP, Oracle, AI, GenAI, data analytics, agile
2d
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Director of Operations
Woodstock, Illinois, United States
$115k-$120k/yr OnsiteFull Time
Requires IT MSP experience, strong leadership, budget management, metrics-driven operations, process development, and team training; technical or customer service leadership experience preferred, with industry learning possible within 90 days.
Guideline, softphone
3w
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Utilities ERCS Principal Director
Houston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Arlington or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$139k-$434k/yr OnsiteFull Time
12+ YOE12+ years in utilities, including retail, customer operations, and meter-to-cash transformation; CIS implementation experience; executive advisory, consulting, commercial, sales, P&L, and senior team leadership experience; bachelor's degree or equivalent.
SAP, Oracle, Data, AI, GenAI
2w
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Food Service Director
River Hills, Wisconsin, United States
OnsiteFull Time
4+ YOE1+ MgmtRequires 4+ years of experience, including 1–3 years in management, food service experience, and a bachelor's degree or equivalent. Strong communication, customer relations, and ability to lift up to 50 lb required.
P&L
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Human Resources (HR) Director
Milwaukee, Wisconsin, United States
OnsiteFull Time
2+ YOERequires two years of related experience or equivalent education and experience, computer proficiency, strong communication, customer service, organizational, and multitasking skills.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint, HRIS
2w
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Senior Director of Operations
Milwaukee or Chicago or Las Vegas or Dallas or Pittsburgh or Poland or Germany
FieldFull Time
10+ YOEBachelor’s degree required; 10+ years managing production and sales-oriented operations in custom build or trade show environments, with field service, financial reporting, strategic leadership, and travel experience.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, ERP, Project Management software
1mo
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Director of Sales & Marketing
Milwaukee, Wisconsin, United States
OnsiteFull Time
7+ YOE7+ MgmtBachelor's degree, 7+ years sales and marketing management experience in manufacturing, customer-facing sales experience, international business exposure, strong leadership, strategic planning, and negotiation skills.
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