32 customer experience director jobs at 25 companies in Cheviot, OH

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Director, Workforce Management, Customer Experience & Quality
Mason, Ohio, United States
$105k-$120k/yr RemoteFull Time
EVERSANA
EVERSANA: Integrated commercial services platform for the life sciences industry.
8+ YOE8+ years workforce management experience with leadership across WFM, Quality, and Training; bachelor's degree required; expert in staffing models, forecasting, NICE platforms, and executive reporting.
NICE CXone, NICE WFM, Microsoft Excel, Microsoft Office
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Apprentice Funeral Director
Middletown, Ohio, United States
$18/hr OnsiteFull Time
Carriage Services
Carriage ServicesNew York Stock Exchange: CSV: Public U.S. funeral and cemetery operator serving families through funeral homes, cemeteries, cremation, and memorialization services.
Graduated mortuary science program and passed National Board; valid funeral director/embalmer license or ability to obtain; valid driver’s license; community involvement and ability to manage paperwork and client interactions.
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Director of Customer Leadership, Off Premise
Cincinnati, Ohio, United States
OnsiteFull Time
Reyes Beverage Group
Reyes Beverage Group: Family-owned beverage distributor serving retail accounts nationwide with beer, spirits, wine, ready-to-drink cocktails, and non-alcoholic beverages.
10+ YOE6+ MgmtBachelor's degree with 10+ years of related and 6+ years of leadership experience, or high school diploma/GED with 13+ years of specific and 8+ years of leadership experience; master's preferred.
3d
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Director, Strategic Customer Success & Growth
Greensboro or Newport or St. Louis
HybridFull Time
Uber Freight
Uber Freight: Enterprise logistics technology provider serving shippers with managed transportation, multimodal capacity, and freight-management tools.
7+ YOE3+ MgmtHigh school diploma/GED, 7+ years in supply chain, transportation, or 3PL logistics, 3+ years managing teams, financial ownership, and executive presentation experience. Bachelor's degree preferred.
Google Workspace, Microsoft Excel, Power BI, Tableau
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Sr. Director, Customer Sales, Large Format
North America or United States or Cincinnati or Minneapolis or Atlanta or Bloomington
$164k-$180k/yr RemoteFull Time
The Coca-Cola Company
The Coca-Cola CompanyNYSE: KO: Global beverage refreshing the world.
8+ YOEBachelor's degree or equivalent experience,8+ years managing national accounts,DSD beverage background preferred,valid driver's license,ability to travel ~26–50%,strong analytical and leadership skills.
Alteryx, Google Analytics, Microsoft Office, Microsoft Power Business Intelligence (BI), Outlook, Power Point, Excel, Word, SQL, Tableau (Software), Nielsen/IRI
2d
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Director of Nursing - DON - Registered Nurse RN
Fort Thomas, Kentucky, United States
$130k-$140k/yr OnsiteFull Time
Carmel Manor
Carmel Manor: Faith-based nonprofit skilled nursing and personal care community serving older adults in Fort Thomas, Kentucky.
5+ YOE2+ MgmtCurrent Kentucky RN license, nursing school graduation, 5+ years of long-term care experience, 2+ years as a Director of Nursing, advanced MDS, management, infection control, and customer service skills.
Minimum Data Set, Electronic Medical Records (EMRs)
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Account Director
Saint Louis or Austin or Durham or Newark or Seattle or Cincinnati or New York City or Dallas or Boston
$140k-$150k/yr OnsiteFull Time
SBM Management Services
SBM Management Services: Global provider of facility maintenance and janitorial soft services.
5+ YOEBachelor's degree in business management or related field and 5–8 years of experience, with customer strategy, retention, growth, analysis, and supervisory experience.
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Director of Product Support
Chicago or Cincinnati
HybridFull Time
Carefeed
Carefeed: Unified operations software platform serving senior living and long-term care communities.
7+ YOE3+ MgmtRequires 7+ years in technical support or customer-facing engineering, including 3+ years managing teams; strong troubleshooting, logs, APIs, SQL, incident response, and support-platform experience.
Intercom, Zendesk, Jira, Metabase, SQL, PointClickCare, MatrixCare, HL7, FHIR, SFTP, Pendo, EHR, HRIS, API
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Plant Director
Richmond, Indiana, United States
OnsiteFull Time
Amcor
AmcorNYSE: AMCR: Global leader in responsible packaging solutions.
Lead plant operations including safety, financial performance, continuous improvement, regulatory compliance, staffing, and customer satisfaction; bachelor’s degree or equivalent experience required.
Microsoft Office
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Associate Director
Dayton or Wright-Patterson AFB
HybridFull Time
Odyssey Systems
Odyssey Systems: Provider of management, analytical, and technical support services for government and private-sector customers.
10+ YOEUS citizen with active Secret clearance, Bachelor's degree, 10+ years aviation-related experience, senior program/contract management and staff leadership experience, ability to manage budgets, subcontractors and customer relationships.
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Operations Director
Florence, Kentucky, United States
OnsiteFull Time
Jabil
JabilNYSE: JBL: Global manufacturing services and solutions provider for top brands.
4+ YOEBachelor’s degree required, master’s preferred; 4+ years in high-volume electronics manufacturing services; customer relationship, personnel management, logistics, financial, analytical, and change management experience.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
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Store Director
Monroe, Ohio, United States
$67k-$84k/yr OnsiteFull Time
KnitWell Group
KnitWell Group: Retail holding for iconic women's fashion brands.
5+ years full-time retail management experience, scheduling flexibility including nights/weekends/holidays, ability to lift 40 pounds, team hiring/training, strong customer service and merchandising skills.
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Operations Director
Florence, Kentucky, United States
OnsiteFull Time
Jabil
JabilNYSE: JBL: Global manufacturing services and solutions provider for top brands.
4+ YOEManage facility operations, reduce costs, increase revenue, lead staff, drive continuous improvement, handle logistics/taxes, and engage customers. Requires bachelor\u0002s degree and minimum 4 years related experience.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
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Traffic Director - Covington, KY
Covington, Kentucky, United States
$17-$19/hr OnsitePart Time
LAZ Parking
LAZ Parking: Largest privately held parking operator in North America.
High school diploma/GED, strong customer service skills, English proficiency, ability to stand outdoors, lift/push/pull at least 10 lbs, and work independently.
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Traffic Director - Covington, KY
Covington, Kentucky, United States
$17-$19/hr OnsitePart Time
LAZ Parking
LAZ Parking: Largest privately held parking operator in North America.
High school diploma/GED, strong customer service and communication skills, ability to stand outdoors for long periods, lift/push/pull 10+ lbs, English proficiency.
3w
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Utilities ERCS Principal Director
Albany or Arlington or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$139k-$434k/yr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global professional services delivering 360° value.
12+ YOERequires 12+ years in utilities, transformation leadership, consulting and commercial acumen, executive advising, sales development, digital and customer experience expertise, team leadership, and a bachelor's degree.
SAP, Oracle, AI, GenAI, data analytics, agile
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Director, Area Stores
Blue Ash, Ohio, United States
$101k-$179k/yr FieldFull Time
Charter Communications
Charter CommunicationsNASDAQ: CHTR: Leading broadband connectivity and cable operator.
8+ YOE5+ MgmtBachelor's degree in business or marketing or equivalent experience; 8+ years in sales and customer service, 5+ years in management and leadership, telecommunications or wireless experience, and a valid driver's license.
3w
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Utilities ERCS Principal Director
Houston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Arlington or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$139k-$434k/yr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global professional services delivering 360° value.
12+ YOE12+ years in utilities, including retail, customer operations, and meter-to-cash transformation; CIS implementation experience; executive advisory, consulting, commercial, sales, P&L, and senior team leadership experience; bachelor's degree or equivalent.
SAP, Oracle, Data, AI, GenAI
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Director, Area Stores
Blue Ash, Ohio, United States
FieldFull Time
Charter Communications
Charter CommunicationsNASDAQ: CHTR: Leading broadband connectivity and cable operator.
8+ YOE5+ MgmtBachelor’s degree in business or marketing or equivalent experience; 8+ years in sales and customer service, 5+ years managing teams, telecommunications or wireless experience, driver’s license, and advanced computer skills.
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Hyperscale Sales Senior Director
Highland Heights, Kentucky, United States
OnsiteFull Time
Prysmian Group
Prysmian GroupBorsa Italiana: PRY: Global leader in energy and telecom cable systems.
15+ YOEBachelor's degree and 15+ years commercial leadership experience selling to hyperscale/cloud/data center customers; proven contract negotiation, cross-functional leadership, and deep understanding of data center and fiber technologies.