48 customer experience director jobs at 37 companies in Colton, CA
3mo
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Director, Customer Experience (CX)
Irvine, California, United States
$171k-$300k/yr OnsiteFull Time
10+ YOE10+ MgmtBachelor's degree in business, technology, or related field required; MBA preferred. Requires 10+ years of progressive leadership in customer experience, operations, product, or platform environments and digital CX transformation experience.
AI, automation, digital platform, UX Design, UX Research
2mo
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Director, Customer Experience (CX)
Irvine, California, United States
$171k-$300k/yr HybridFull Time
10+ YOE10+ Mgmt10+ years in senior CX/operations roles; MBA preferred; experience with AI-enabled/digital CX transformations; ability to embed CX in automation and tech initiatives.
3d
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Director of Admissions and Customer Experience
Monrovia, California, United States
$130k-$145k/yr RemoteFull Time
5+ YOE3+ MgmtBachelor's degree, 5 years of California IDD services experience, 3 years of supervisory residential services experience, and a valid driver's license with an acceptable driving record are required.
3d
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Director of Admissions and Customer Experience
Monrovia, California, United States
$130k-$145k/yr OnsiteFull Time
5+ YOE3+ MgmtBachelor's degree, five years in California IDD services, three years of supervisory experience in residential services, valid driver's license, two years of U.S. driving experience, and acceptable driving record.
DMV, ECA QI team
1w
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Director of Guest Experience
Laguna Beach, California, United States
$90k-$100k/yr OnsiteFull Time
Provide personalized luxury guest experiences, craft memorable interactions, and lead guest experience operations in an oceanfront resort setting.
3d
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Director Member Experience (Pasadena, CA)
Pasadena or Los Angeles County or Orange County or San Bernardino County or Riverside County or Ventura County or Santa Barbara County or San Diego County or Imperial County or Fresno County or Kern County or Kings County or Madera County or Merced County or Mariposa County or Monterey County or San Benito County or San Joaquin County or San Luis Obispo County or Santa Cruz County or Stanislaus County or Tulare County
$176k-$273k/yr HybridFull Time
10+ YOE5+ Mgmt10+ years in member/customer experience, 5+ years in leadership and team management, enterprise experience program development, KPI analysis, executive presentation, and cross-functional influence; CCXP preferred.
Qualtrics, Medallia, Microsoft 365, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Teams
2w
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Director, Customer Success Center
Irvine, California, United States
$140k-$190k/yr OnsiteFull Time
10+ YOE5+ Mgmt10+ years in customer success or contact center management, 5+ years supervising teams, experience selling technical products, CRM/CCaaS familiarity, bachelor\u0002s degree, strong communication and analytics skills.
CRM, CCaaS
1mo
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Regional Customer Director - West - ATTR
Los Angeles or Orange County or San Diego or San Francisco or Denver or Phoenix or Seattle
$191k-$234k/yr HybridFull Time
10+ YOEBachelor's degree, 10+ years pharma/biotech experience across multiple functions, strong scientific competence, leadership of cross-functional initiatives, and ability to travel 50–60%.
CRM
3w
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Director Customer Supply Chain Optimization
Irvine, California, United States
$143k-$229k/yr RemoteFull Time
10+ YOEBachelor's degree, 10+ years supply chain experience with people leadership, experience in cross-functional projects, travel up to 25%, Lean Practitioner/CSCP preferred, food/manufacturing experience desirable.
6d
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Director of Banquets
Newport Beach, California, United States
$115k-$125k/yr OnsiteFull Time
Prior Director of Banquets or Banquet Manager experience, staff supervision, strong communication, customer service, budgeting knowledge, flexible weekend and holiday availability, and Microsoft Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, LinkedIn Learning
2d
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Director of Operations and Customer Service
Irvine, California, United States
$80k-$110k/yr OnsiteFull Time
Quest International: Provides aftermarket service and repair solutions for technology manufacturers.
5+ YOE2+ MgmtRequires 5+ years of progressive operations leadership, 2+ years directing managers and distributed teams, financial management experience, and a bachelor's degree in engineering, supply chain, operations, business, logistics, or related field.
Lean, Six Sigma, FSM, ERP, WMS, TMS, CRM, AI
3d
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Area Director
Anaheim or Los Angeles County
$120k/yr FieldFull Time
8+ YOE3+ MgmtRequires 8+ years of hotel operations leadership, 3+ years as a branded hotel GM, financial and budgeting expertise, brand systems experience, Southern California residence, and a valid driver's license.
Hyatt, Hilton, IHG, Marriott, USALI
1mo
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Director of Admissions (63576)
Garden Grove, California, United States
$90k-$100k/yr OnsiteFull Time
4+ YOE2+ MgmtMinimum ~4 years relevant experience (2–3 years sales/customer service plus 2 years as Associate/Director), strong admissions knowledge, team leadership, communication, compliance and budget management.
2w
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Director of Rooms ("Director/a de Cuartos")
Palm Springs, California, United States
$89k-$95k/yr OnsiteFull Time
3+ YOE3+ MgmtOversee front office and housekeeping, manage budgets and P&L, staff hiring/training and performance, 3+ years management experience, high school required, bachelor preferred, valid driver license.
Windows OS, Microsoft Office, PMS, PBX, POS
1w
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Senior Director, Software Engineering – Customer Content Platform
Eagan or Frisco or New York City or Toronto or San Francisco or Los Angeles or Irvine or McLean or Washington
$159k-$295k/yr HybridFull Time
12+ YOE5+ Mgmt12+ years of software engineering experience, including 5+ years leading engineering managers and distributed teams, with expertise in enterprise-scale data platforms, distributed systems, compliance, migrations, and reliability.
Electronic Medical Records (EMR), Microsoft Excel, iManage, NetDocuments, Microsoft SharePoint, HighQ, Box, Dropbox, Google Drive, MCP
2mo
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Director Operations Member Services
Woodland Hills or Los Angeles or Pasadena or California
OnsiteFull Time
8+ YOE8+ MgmtMinimum 8 years management experience in complex healthcare, 3+ years in customer service/process redesign and regulatory audit work; bachelor’s degree or equivalent experience; strong leadership, communication, and data/reporting skills; proficiency with Word, Excel, PowerPoint, EMR and statistical tools.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Electronic Medical Record, Statistical Analysis Programs
3d
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Sales Director
March Air Reserve Base, California, United States
OnsiteFull Time
Sales experience is not specified; requires relationship-building, customer service, computer skills, health screening, background clearance, and first aid certification or completion within 30 days.
Computer software
1mo
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Center Operations Director
Murrieta, California, United States
$76k-$100k/yr OnsiteFull Time
3+ YOE3+ MgmtThree or more years of leadership or operations management experience; healthcare or customer service experience preferred. Bachelor's degree preferred or equivalent education and experience. Requires communication, customer service, personnel management, and computer skills.
Microsoft Word, Microsoft Excel, HIPAA, PHI
1w
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Community Sales Director
Newport Beach, California, United States
FieldFull Time
1+ YOERequires 1+ year related sales experience, valid driver's license, customer service, financial, computer, organizational, confidentiality, and multitasking skills; bachelor's degree preferred.
6d
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IT Director (CA , Ontario)
Ontario, California, United States
OnsiteFull Time
Experience leading teams, supporting systems, software, hardware, helpdesk requests, networks, and customers; able to establish procedures, troubleshoot issues, and adapt to changing priorities.
Local Area Networks (LA), Wide Area Networks (WAN)
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