114 customer experience director jobs at 89 companies in Covington, GA
2mo
Save
Mark Applied
Hide
Director, Customer Experience
Atlanta, Georgia, United States
OnsiteFull Time
10+ YOE10+ MgmtBachelor’s degree or equivalent experience; 10+ years leading customer service/experience or account management organizations; experience in matrixed organizations; partnership with Sales and Operations; establishing KPIs and governance; executive stakeholder communication.
Salesforce
2w
Save
Mark Applied
Hide
Director, Demand and Customer Experience, Fuel Technologies
Atlanta, Georgia, United States
HybridFull Time
10+ YOE5+ MgmtBachelor's degree or equivalent experience; 10+ years supporting fuel and energy technology or enterprise systems; 5+ years leading product, business analysis, or application teams; RightAngle and Salesforce experience.
RightAngle, Salesforce
1mo
Save
Mark Applied
Hide
Customer Success Director
Atlanta, Georgia, United States
HybridFull Time
Proven enterprise SaaS customer success/account management experience, people leadership, portfolio management, retention/renewal delivery, experience in financial services or lending, familiarity with Loan IQ and SaaS transformations.
Loan IQ
1mo
Save
Mark Applied
Hide
Senior Director, Customer Success
Atlanta, Georgia, United States
HybridFull Time
Proven customer success/account management experience with strategic/enterprise accounts, experience leading customer-facing teams, renewal forecasting, executive stakeholder management, and using AI to drive customer outcomes.
Infor, Oracle, SAP, Workday
1mo
Save
Mark Applied
Hide
Director, Customer Care
Marietta, Georgia, United States
OnsiteFull Time
7+ YOE3+ MgmtBachelor's degree or equivalent experience,7+ years customer service/operations leadership,3+ years people management,experience with service metrics and 24/7 operations,strong analytical and communication skills,proficiency with Microsoft Office.
Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, CRM, case management, reporting, business intelligence platforms
2mo
Save
Mark Applied
Hide
Digital Marketing & Customer Experience Dir
Atlanta, Georgia, United States
OnsiteFull Time
8+ YOE3+ MgmtBachelor's degree required;8+ years digital marketing/experience work with 3+ years leading teams;proven analytics, lifecycle email/SMS, website, AI use cases;Salesforce Marketing Cloud experience preferred.
Salesforce Marketing Cloud
2mo
Save
Mark Applied
Hide
Digital Marketing & Customer Experience Dir
Atlanta, Georgia, United States
HybridFull Time
8+ YOE3+ MgmtBachelor’s in Marketing/Business/Analytics required (MBA preferred); 8+ years digital marketing/experience with 3+ years leadership; experience with marketing automation and Salesforce Marketing Cloud; analytics, AI use cases, and cross-functional leadership skills.
Salesforce Marketing Cloud
2mo
Save
Mark Applied
Hide
Director, Customer Implementations
Bethesda or Canton or Charlottesville or Richmond or Cleveland or Raleigh or Philadelphia or Boston or Atlanta or Jacksonville or Houston or Alabama or Arizona or California or Colorado or Connecticut or Delaware or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Maryland or Massachusetts or Michigan or Minnesota or Nevada or New Jersey or New York or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$150k-$165k/yr RemoteFull Time
10+ YOE6+ Mgmt10+ years in B2B SaaS implementation or delivery operations and 6+ years leading global teams; enterprise implementation, customer value, AI, automation, and Eastern Time Zone experience required.
AI, automation, dashboards, workflow tools, digital workers, ERP
1mo
Save
Mark Applied
Hide
Director, Customer Success Workplace Management Technology
Atlanta or Chicago or Dallas
$130k-$180k/yr RemoteFull Time
5+ YOE5+ years in enterprise SaaS customer success/account management, multi-regional relationship management, SLA and contract fluency, Salesforce proficiency, Corrigo/CMMS or IFM experience preferred, bachelor\u0002s degree required.
Salesforce CRM, Corrigo Enterprise, Microsoft Excel, Microsoft PowerPoint, Microsoft Word
1mo
Save
Mark Applied
Hide
Director of Customer Success – Logistics Vertical
Atlanta, Georgia, United States
HybridFull Time
15+ YOE7+ MgmtSenior leader with extensive GTM and customer success experience, 15+ years total experience, 7+ years people leadership in Enterprise B2B SaaS/IoT/Supply Chain, proven commercial and technical acumen, executive engagement and deployment oversight.
2w
Save
Mark Applied
Hide
Director of Experience + Lifestyle (Front Office + Food and Beverage)
San Diego or Atlanta or Austin or Charlotte or Chicago or Denver or Fort Lauderdale or Los Angeles or Miami or Nashville or Oakland or Philadelphia or Pittsburgh or Portland or San Francisco or San Jose or Santa Monica or Scottsdale or Seattle
$75k-$85k/yr OnsiteFull Time
4+ YOEBachelor’s degree and 4+ years in hospitality, events, restaurant, banquet, catering, members club, guest service, or front office operations; management, employee development, budgeting, and Microsoft Office experience required.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft SharePoint
3d
Save
Mark Applied
Hide
Director, Customer Success and Country Manager
Santiago or Atlanta or Lisbon or London or San Francisco or Sydney or Tokyo or Toronto or Australia or Canada or United States
HybridFull Time
10+ YOERequires 10+ years of progressive leadership, customer support and services experience, site or country management, Spanish and English fluency, Chilean business knowledge, and a bachelor's degree.
3mo
Save
Mark Applied
Hide
Director, Customer Success Strategy
O'Fallon or Atlanta or Chicago
$136k-$224k/yr OnsiteFull Time
Experience in Product Management or Commercialization in complex tech, data or payments environments; strong communication; able to influence stakeholders; establish KPIs; strategic thinker.
1mo
Save
Mark Applied
Hide
Senior Director, Marketing Customer Intelligence
Atlanta, Georgia, United States
OnsiteFull Time
10+ YOE5+ MgmtBachelor’s degree required; 10+ years in marketing/media, 4+ years in measurement, data governance, and customer analytics, and 5+ years leading teams. Experience with MMM/MTA and attribution tools required.
Data Clean Rooms, Marketing Mix Modeling (MMM), Incrementality Testing, Multi-Touch Attribution (MTA), Business Intelligence (BI)
1mo
Save
Mark Applied
Hide
Senior Director, Marketing Customer Intelligence
Atlanta, Georgia, United States
OnsiteFull Time
10+ YOE5+ Mgmt10+ years marketing/media experience with 4+ years in measurement, data governance, or customer analytics; 5+ years leadership preferred. Bachelor's degree typical; master's preferred. Experience with retail media measurement, MMM/MTA, and data governance required.
Data Clean Rooms, MMM, MTA
3mo
Save
Mark Applied
Hide
Senior Director, Customer & Digital Analytics
Sandy Springs, Georgia, United States
OnsiteFull Time
8+ YOE4+ Mgmt8+ years in customer/digital/marketing analytics with 4+ years managing teams; SQL required; Python or R; Tableau or Power BI; experience with Segment, Qualtrics, Dynamic Yield, Adobe Analytics, GA4, MMM, and Azure familiarity.
Segment, Qualtrics, Dynamic Yield, Adobe Analytics, Google Analytics 4 (GA4), SQL, Python, R, Tableau, Microsoft Power BI, Azure
1w
Save
Mark Applied
Hide
Product Strategy Director - Banking & Client Experience
Atlanta or New York City or Jacksonville or Milwaukee
$187k-$318k/yr OnsiteFull Time
Strategic product experience in banking, capital markets, or fintech; customer-led strategy, adoption, retention, commercialization, and cross-functional leadership experience; bachelor's degree or equivalent experience.
2d
Save
Mark Applied
Hide
Director of Sales
Atlanta, Georgia, United States
OnsiteFull Time
2+ YOERequires 2+ years as a branded hotel Director of Sales or equivalent experience, strong sales and leadership skills, customer service, organization, financial management, computer literacy, and flexible schedule availability.
20h
Save
Mark Applied
Hide
Director of Regional Client Retention -Southeast
Atlanta, Georgia, United States
$90k-$110k/yr FieldFull Time
8+ YOE4+ MgmtRequires a degree with 8–15 years of client retention experience, or equivalent high school pathway; 4+ years cross-functional leadership, RFP development, contract management, strategic planning, analytics, and Microsoft Office proficiency.
Microsoft Office Suite
1mo
Save
Mark Applied
Hide
Sr. Director, Customer Sales, Large Format
North America or United States or Cincinnati or Minneapolis or Atlanta or Bloomington
$164k-$180k/yr RemoteFull Time
8+ YOEBachelor's degree or equivalent experience,8+ years managing national accounts,DSD beverage background preferred,valid driver's license,ability to travel ~26–50%,strong analytical and leadership skills.
Alteryx, Google Analytics, Microsoft Office, Microsoft Power Business Intelligence (BI), Outlook, Power Point, Excel, Word, SQL, Tableau (Software), Nielsen/IRI
Explore Jobs