520 customer experience lead jobs at 286 companies in Covington, GA
1mo
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Customer Experience Lead
Stockbridge, Georgia, United States
$13/hr OnsiteFull Time
High school diploma or equivalent; no prior experience required; customer service and cashier skills; basic math and English fluency.
1d
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Experience Lead
Tysons or New York City or Los Angeles or Houston or Chicago or Atlanta or Boston or Philadelphia
OnsiteFull Time
Requires guest-facing operational management experience in hospitality, entertainment, museums, live events, or similar settings; strong communication, organization, time management, and fast-paced problem-solving skills.
Microsoft Office, Google Suite, Slack, Project Management systems
2mo
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Customer Experience Manager
Alpharetta, Georgia, United States
$98k-$142k/yr HybridFull Time
4+ YOESupport SOX compliance and sales order controls, manage KPIs, lead customer service issue resolution, continuous process improvement; Bachelor's degree and 4-6 years customer service/technical experience; Excel/Word/Access and SAP/GTS experience.
Microsoft Excel, Microsoft Word, Microsoft Access, SAP, GTS
2mo
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Director, Customer Experience
Atlanta, Georgia, United States
OnsiteFull Time
10+ YOE10+ MgmtBachelor’s degree or equivalent experience; 10+ years leading customer service/experience or account management organizations; experience in matrixed organizations; partnership with Sales and Operations; establishing KPIs and governance; executive stakeholder communication.
Salesforce
1w
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Customer Experience Manager
Olathe or Tucker
$86k-$143k/yr HybridFull Time
6+ YOE1+ MgmtAssociate degree in a related field and 6+ years of customer service management experience, including 1+ year leading direct reports. Requires ERP/CRM proficiency, leadership, communication, and process improvement skills.
ERP, CRM
1mo
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Customer Experience Specialist
Suwanee, Georgia, United States
FieldFull Time
15+ YOEHigh school diploma, EPA 608 or equivalent, 15+ years refrigeration experience (5+ with CO₂), strong troubleshooting, ability to lift 50 lbs, and capacity to lead and train technicians.
Energy Management System (EMS), VFDs
1mo
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Commerce Experience Lead
Atlanta or United States
HybridFull Time
Proven customer success or SaaS account experience in ecommerce, onboarding, product adoption, training, and data-driven customer management; familiarity with commerce platforms and strong communication skills.
Shopify, OMS, WMS
6d
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Guest Experience Lead | Mall of Georgia
Buford, Georgia, United States
$22-$27/hr OnsiteFull Time
1+ YOERequires 1 year of retail or customer experience, experience leading, mentoring, or delegating, legal work authorization, and reliable transportation to the assigned store.
3w
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Retail Customer Service Lead
Buford, Georgia, United States
$14-$21/hr OnsiteFull Time
2+ YOE2+ years retail experience, leadership preferred; flexible schedule including evenings, weekends, holidays; strong communication, computer and POS proficiency; ability to lift up to 50 lbs.
Point-of-Sale (POS)
2mo
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Digital Marketing & Customer Experience Dir
Atlanta, Georgia, United States
OnsiteFull Time
8+ YOE3+ MgmtBachelor's degree required;8+ years digital marketing/experience work with 3+ years leading teams;proven analytics, lifecycle email/SMS, website, AI use cases;Salesforce Marketing Cloud experience preferred.
Salesforce Marketing Cloud
3w
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Customer Support Team Lead
Atlanta, Georgia, United States
RemoteFull Time
5+ YOE2+ Mgmt5+ years in SaaS customer support, 2+ years leading teams, experience with Salesforce and support tools, strong analytical and communication skills.
Salesforce, Salesforce Service Cloud, Zendesk, Intercom, Freshdesk
2w
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Director, Demand and Customer Experience, Fuel Technologies
Atlanta, Georgia, United States
HybridFull Time
10+ YOE5+ MgmtBachelor's degree or equivalent experience; 10+ years supporting fuel and energy technology or enterprise systems; 5+ years leading product, business analysis, or application teams; RightAngle and Salesforce experience.
RightAngle, Salesforce
1mo
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Customer Service Lead
Alpharetta, Georgia, United States
OnsiteFull Time
3+ YOEHigh school diploma/GED, 3+ years customer service experience (leadership preferred), strong communication, problem-solving, and emotional intelligence; ability to stay calm under pressure.
2mo
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Customer Value Lead
Atlanta, Georgia, United States
HybridFull Time
Expertise in value‑selling, value engineering, financial modelling, and sales enablement; experience in management/value consulting or value engineering; knowledge of U.S. retail lending; strong executive presentation and communication skills.
2mo
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Customer Service Sales Lead
Atlanta, Georgia, United States
$14/hr HybridFull Time
Sales-focused role requiring outbound communication and lead conversion, strong phone/SMS/email skills, basic computer proficiency, organization, goal orientation, comfort with pets, and flexible availability including weekends/holidays.
3w
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Retail Customer Service Lead
Buford, Georgia, United States
OnsiteFull Time
2+ YOE2+ years retail customer-focused experience, leadership preferred; full-time availability with evenings/weekends/holidays; computer proficiency and strong communication and organizational skills.
POS
2mo
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Lead Retail Customer Service Associate
Smyrna, Georgia, United States
$18-$24/hr OnsiteFull Time
2+ YOEHigh school diploma or equivalent, 2+ years specialized experience, strong verbal/written communication, ability to lift 55 lbs and stand entire shift, customer service and production experience; may lead team members.
POS
4d
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Lead Customer Success Representative
Atlanta, Georgia, United States
$100k-$150k/yr RemoteFull Time
4+ YOERequires 4+ years in Customer Success, Support, Services, or Account Management; strong customer communication and relationship skills; and independent management of multiple engagements. Bachelor's degree and CRM experience valued.
CRM
2w
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Team Lead, Technical Customer Care - REQ 1528
Suwanee, Georgia, United States
$27-$37/hr OnsiteFull Time
3+ YOEHigh school diploma required and 3+ years of customer service, technical support, HVAC support, or related experience. Requires CRM and business application experience plus Microsoft Office proficiency.
CRM, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2w
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Lead Customer Service Advisor
Suwanee, Georgia, United States
$11-$18/hr OnsiteFull Time
3+ YOEHigh school diploma or equivalent, valid driver's license, and 3–5 years of service industry experience. Requires automotive service knowledge, customer service, communication, mentoring, and problem-solving skills.
DailyPay
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