64 customer experience director jobs at 51 companies in Evans, CO
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Sr. Director - Customer Experience
Denver, Colorado, United States
$152k-$202k/yrOnsiteFull Time
Frontier AirlinesNasdaq: ULCC: Provides low-fare passenger air transportation services across the Americas.
10+ YOEBachelor's degree in business/marketing or related, 10+ years in customer experience or service design, airline/travel/hospitality preferred, proven CX transformation experience, familiarity with customer research, journey mapping, and CX platforms.
Rightway: Healthcare navigation and transparent pharmacy benefit management services.
8+ YOEBachelor's required (Master's preferred). 8+ years leadership in PBM/health plan/omnichannel contact center, experience with budgets, workforce strategy, CRM, WFM, analytics, and AI-enabled customer service.
Procare SolutionsNASDAQ: ROP: Management software and payment processing for child care providers.
7+ YOE1+ Mgmt7–10+ years in SaaS customer success with product focus, 1+ year leadership, enterprise and mid-market experience, strong analytical and communication skills, technical aptitude supporting SaaS/on‑premise/mobile, and KPI-driven success management.
Housecall Pro: Software platform for home service business management and payments.
10+ YOE5+ MgmtBachelor's degree,10+ years in customer success or related area,5+ years managing large teams (50+),experience integrating AI/emerging tech,proven customer retention results.
Rowan Digital Infrastructure: Develops and operates sustainable hyperscale data center campuses.
8+ YOE3+ MgmtBachelor's degree and 8+ years in customer success, account management, or senior customer-facing roles, including 3+ years leading teams; enterprise, infrastructure, SLA, and cross-functional experience required.
Net Promoter Score (NPS), Service Level Agreement (SLA), Security Operations Center (SOC)
Swimlane: Provides an AI-powered security orchestration, automation, and response platform.
8+ YOE3+ Mgmt8+ years in enterprise B2B SaaS customer success, account management, or professional services; 3+ years managing CS teams; cybersecurity, SecOps, or Enterprise AI experience; CRM and customer success platform proficiency.
Director of Experience + Lifestyle (Front Office + Food and Beverage)
San Diego or Atlanta or Austin or Charlotte or Chicago or Denver or Fort Lauderdale or Los Angeles or Miami or Nashville or Oakland or Philadelphia or Pittsburgh or Portland or San Francisco or San Jose or Santa Monica or Scottsdale or Seattle
$75k-$85k/yrOnsiteFull Time
Sentral: Manages flexible urban apartments with integrated hospitality services.
4+ YOEBachelor’s degree and 4+ years in hospitality, events, restaurant, banquet, catering, members club, guest service, or front office operations; management, employee development, budgeting, and Microsoft Office experience required.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft SharePoint
Park Lawn Corporation: Provides funeral, cremation, and cemetery services across North America.
2+ YOELicensed funeral director with 2+ years of experience, applicable state license, driver's license and acceptable record, English fluency, Microsoft Office proficiency, and ability to lift up to 100 pounds.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Los Angeles or Orange County or San Diego or San Francisco or Denver or Phoenix or Seattle
$191k-$234k/yrHybridFull Time
AstraZenecaLondon Stock Exchange: AZN: Researches, develops, and manufactures prescription medicines for major diseases.
10+ YOEBachelor's degree, 10+ years pharma/biotech experience across multiple functions, strong scientific competence, leadership of cross-functional initiatives, and ability to travel 50–60%.
FareHarbor: Provides booking and business management software for tour operators.
8+ YOE8+ years in lifecycle, demand generation, or retention marketing in B2B; experience building lifecycle systems, segmentation, automation, measurement, cross-functional collaboration, team leadership, and use of AI tools; some international travel required.
Senior Director, Customer Health & Critical Accounts
Austin or Boston or Chicago or Denver or Los Angeles or New York City or United States
$203k-$398k/yrRemoteFull Time
MongoDBNASDAQ: MDB: Cloud-based document database platform for software application development.
12+ YOE12+ years in customer success/program management with people-leadership experience; proven track record building programs and executive reporting; data-driven, strong cross-functional and executive communication; familiarity with cloud or database technical challenges.
Toll BrothersNYSE: TOL: A leading builder of luxury residential homes.
3+ YOEBachelor's in recreation/hospitality/communication or equivalent experience, minimum 3 years coordinating lifestyle/recreation programs, strong communication and event planning skills.
Executive Director ~ Senior Living Community ~ Arvada
Arvada, Colorado, United States
$150k-$160k/yrOnsiteFull Time
MorningStar Senior Living: Operates senior living, assisted living, and memory care communities.
3+ YOE3+ years executive director or related senior living experience; strong financial, HR, regulatory, and customer-relations skills; college degree preferred; able to work flexible hours and be on call.
Kratos IndustriesEuronext Paris: LR: Manufactures custom low and medium voltage power distribution equipment.
8+ YOE5+ Mgmt8+ years field service experience with switchgear/power distribution,5+ years people leadership,knowledge of electrical safety,experience with ERP/CRM and contractor networks.
Advanced Asset Management: Full-service property management for multi-family residential communities.
3+ YOERequires 3+ years of multifamily property management experience, leadership and financial skills, customer service ability, property management software experience, and Fair Housing knowledge.
Madewell: Retailer of premium denim and essential wardrobe pieces.
5+ YOE5+ years retail management experience, scheduling flexibility (nights/weekends/holidays), ability to lift 40 lbs, hiring/training experience, customer service and merchandising skills, strong problem-solving and communication.
Workplace Elements: Provides commercial interior design and office furniture solutions.
5+ YOE5+ Mgmt5+ years progressive sales experience and 5+ years leading sales/account teams; track record driving revenue, profitability, and customer retention; consultative B2B sales experience; CRM and Microsoft Excel proficiency; BA preferred.
Highgate: Manages and invests in hospitality real estate assets.
6+ YOERequires six years of progressive hotel or related experience, or a college degree with related experience, plus front office management, Windows, spreadsheet, word processing, communication, and problem-solving skills.
Windows, Microsoft Excel, Microsoft Word, Synergy MMS
Chicago or Denver or New York City or United States
$110k-$150k/yrOnsiteFull Time
Prove: Provides mobile-centric identity verification and digital authentication software.
5+ YOE5+ years quota-carrying SaaS sales experience, enterprise deal-closing, strong prospecting/negotiation, relationship-building with financial/fintech customers, forecasting, renewals, and ability to communicate product and security value.
Invitation HomesNYSE: INVH: Leases and manages a portfolio of single-family rental homes.
7+ YOE7+ MgmtBachelor's degree preferred, 7+ years property management leadership experience, real estate license preferred, current driver's license and insurance, strong financial, customer service, and communication skills, proficient with Outlook/Word/Excel, extensive travel required.
Microsoft Outlook, Microsoft Word, Microsoft Excel