104 customer experience director jobs at 80 companies in Colorado

2mo
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Sr. Director - Customer Experience
Denver, Colorado, United States
$152k-$202k/yr OnsiteFull Time
Frontier Airlines
Frontier AirlinesNASDAQ: ULCC: Ultra-low-cost passenger airline serving travelers across the United States, Mexi, the Caribbean, and other Americas destinations.
10+ YOEBachelor's degree in business/marketing or related, 10+ years in customer experience or service design, airline/travel/hospitality preferred, proven CX transformation experience, familiarity with customer research, journey mapping, and CX platforms.
Medallia, Qualtrics
1w
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Director, Global Customer Insights & Experience
Nashville or United States or Alabama or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Hawaii or Iowa or Idaho or Illinois or Indiana or Kansas or Kentucky or Louisiana or Massachusetts or Maryland or Maine or Michigan or Minnesota or Missouri or Mississippi or Montana or North Carolina or North Dakota or Nebraska or New Hampshire or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or South Dakota or Texas or Utah or Virginia or Vermont or Washington or West Virginia or Wisconsin or Wyoming
$138k-$230k/yr HybridFull Time
Cummins Inc.
Cummins Inc.NYSE: CMI: Global power leader in engines, powertrains, and energy solutions.
Bachelor’s degree required; master’s preferred. Requires progressive customer or employee experience leadership, insights and survey programs, analytics, journey mapping, stakeholder influence, change leadership, vendor management, and governance expertise.
Net Promoter Score (NPS), Customer Satisfaction (CSAT), Customer Effort Score (CES), CRM
1w
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Director of Customer Success
Denver, Colorado, United States
$160k-$180k/yr HybridFull Time
Auror
Auror: New Zealand SaaS provider connecting retailers and law enforcement through a retail-crime intelligence platform.
Director-level SaaS experience leading enterprise Customer Success or Account Management teams, developing leaders, driving retention and expansion, engaging executives, and building commercial operating models.
5d
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Director of Guest Experience
Vail, Colorado, United States
$90k/yr OnsiteFull Time
Four Seasons
Four Seasons: Global luxury hospitality management and hotel chain.
5+ YOE5+ MgmtRequires 5+ years of progressive luxury hospitality leadership, guest experience, front office, concierge, or rooms division expertise, plus strong communication, service recovery, analytical, and cross-functional leadership skills.
Golden, Golden Exp
2w
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Lead Director, Commercial Member Experience
Hartford or Idaho or Arkansas or Texas or Georgia or Montana or Iowa or Wisconsin or Oregon or Washington or New York or Spain or District of Columbia or Connecticut or Nebraska or Rhode Island or Tennessee or Kentucky or Ohio or West Virginia or Maryland or Massachusetts or South Carolina or Missouri or Utah or Arizona or South Dakota or Pennsylvania or New Hampshire or Vermont or Minnesota or New Mexico or Michigan or California or Maine or North Dakota or Kansas or New Jersey or Indiana or Nevada or Louisiana or Mississippi or Oklahoma or Alabama or Virginia or Illinois or North Carolina or Colorado or Florida or Wyoming or Delaware
$100k-$232k/yr HybridFull Time
CVS Health
CVS HealthNYSE: CVS: Diversified healthcare integrating retail, pharmacy, and insurance services.
10+ YOERequires 10+ years in customer, member, digital, product experience, or communications strategy; healthcare or payer experience; strategic portfolio leadership; executive communication; and cross-functional influence.
2d
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Move-In Experience Director
Lone Tree, Colorado, United States
$55k-$58k/yr OnsiteFull Time
Experience Senior Living
Experience Senior Living: Developer and operator of luxury senior living communities.
3+ YOEBachelor's degree preferred; 3–5 years in hospitality, senior living, customer experience, healthcare navigation, event management, or related work. Requires strong organization, communication, relationship-building, coordination, and Microsoft Office proficiency.
Microsoft Office, resident management systems, ESL Life platform, Google
5d
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Director of Customer Success
Denver, Colorado, United States
$140k-$150k/yr HybridFull Time
CloudShare
CloudShare: AI-first SaaS provider of virtual IT labs for enterprise software training, sales demos, proof-of-concepts, and cybersecurity practice.
6+ MgmtRequires 6+ years of Customer Success or related SaaS leadership experience, enterprise customer experience, retention and expansion results, analytical and operational expertise, and strong leadership and communication skills.
AI
3w
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Senior Director, Customer Success
Denver or Brazil
$103k-$136k/yr RemoteFull Time
Housecall Pro
Housecall Pro: SaaS platform providing business-management tools for HVAC, plumbing, electrical, cleaning, and other home-service businesses.
10+ YOE5+ MgmtBachelor's degree,10+ years in customer success or related area,5+ years managing large teams (50+),experience integrating AI/emerging tech,proven customer retention results.
Zoom, Docusign, Namely, Microsoft Teams
2w
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Director, Customer Delivery
Denver or Seattle or United States
$175k-$220k/yr RemoteFull Time
Rowan Digital Infrastructure
Rowan Digital Infrastructure: Sustainable hyperscale data center developer delivering build-to-suit campuses for hyperscale customers across the United States.
8+ YOE3+ MgmtBachelor's degree and 8+ years in customer success, account management, or senior customer-facing roles, including 3+ years leading teams; enterprise, infrastructure, SLA, and cross-functional experience required.
Net Promoter Score (NPS), Service Level Agreement (SLA), Security Operations Center (SOC)
2w
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Director, Customer Success
Denver, Colorado, United States
$210k-$240k/yr RemoteFull Time
Swimlane
Swimlane: Cybersecurity software providing agentic AI and low-code automation to enterprises and managed security service providers.
8+ YOE3+ Mgmt8+ years in enterprise B2B SaaS customer success, account management, or professional services; 3+ years managing CS teams; cybersecurity, SecOps, or Enterprise AI experience; CRM and customer success platform proficiency.
Salesforce, ChurnZero, Gainsight, Totango, Planhat
2mo
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Director, Customer Implementations
Bethesda or Canton or Charlottesville or Richmond or Cleveland or Raleigh or Philadelphia or Boston or Atlanta or Jacksonville or Houston or Alabama or Arizona or California or Colorado or Connecticut or Delaware or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Maryland or Massachusetts or Michigan or Minnesota or Nevada or New Jersey or New York or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$150k-$165k/yr RemoteFull Time
3E
3E: AI-driven regulatory compliance software and data serving manufacturers and other highly regulated businesses.
10+ YOE6+ Mgmt10+ years in B2B SaaS implementation or delivery operations and 6+ years leading global teams; enterprise implementation, customer value, AI, automation, and Eastern Time Zone experience required.
AI, automation, dashboards, workflow tools, digital workers, ERP
3w
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Director of Experience + Lifestyle (Front Office + Food and Beverage)
San Diego or Atlanta or Austin or Charlotte or Chicago or Denver or Fort Lauderdale or Los Angeles or Miami or Nashville or Oakland or Philadelphia or Pittsburgh or Portland or San Francisco or San Jose or Santa Monica or Scottsdale or Seattle
$75k-$85k/yr OnsiteFull Time
Sentral
Sentral: U.S. residential hospitality operator managing luxury furnished and unfurnished apartment communities for residents and owners.
4+ YOEBachelor’s degree and 4+ years in hospitality, events, restaurant, banquet, catering, members club, guest service, or front office operations; management, employee development, budgeting, and Microsoft Office experience required.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft SharePoint
3w
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Funeral Director
Denver, Colorado, United States
$28/hr OnsiteFull Time
Park Lawn Corporation
Park Lawn Corporation: Canadian-owned funeral, cremation, and cemetery provider serving families across Canada and the United States.
2+ YOELicensed funeral director with 2+ years of experience, applicable state license, driver's license and acceptable record, English fluency, Microsoft Office proficiency, and ability to lift up to 100 pounds.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
3mo
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Director of Customer Success
United States or Canada or Toronto or California or New York or Connecticut or New Jersey or Washington or Oregon or Delaware or Maine or Massachusetts or Maryland or New Hampshire or Rhode Island or Vermont or District of Columbia or Pennsylvania or Virginia or Colorado or Texas or Illinois or Hawaii
$192k-$243k/yr RemoteFull Time
Instacart
InstacartNasdaq Global Select Market: CART: Public grocery technology serving retailers, shoppers, consumers, and brands through marketplace, enterprise, advertising, and delivery platforms.
8+ YOE8+ years leading enterprise customer success or post-sale organizations at B2B SaaS, proven people-manager of managers, ownership of NRR/GRR/expansion outcomes, executive presence, and experience with tiered coverage models and CS-to-product integrations.
2w
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Funeral Director
Littleton, Colorado, United States
OnsiteFull Time
Foundation Partners Group
Foundation Partners Group: Privately held U.S. operator of funeral homes, cremation centers, and cemeteries serving families through end-of-life care.
High school diploma, completed mortuary school, valid funeral director and driver's licenses, clear driving record, ability to work on-call, use Microsoft Office, and move items up to 150 pounds.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Matthews/Aurora advisor, POS
1mo
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Regional Customer Director - West - ATTR
Los Angeles or Orange County or San Diego or San Francisco or Denver or Phoenix or Seattle
$191k-$234k/yr HybridFull Time
AstraZeneca
AstraZenecaLondon Stock Exchange: AZN: Global science-led biopharmaceutical.
10+ YOEBachelor's degree, 10+ years pharma/biotech experience across multiple functions, strong scientific competence, leadership of cross-functional initiatives, and ability to travel 50–60%.
CRM
2mo
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Senior Director Client Services
Alabama or Michigan or Louisiana or Nebraska or Missouri or Wisconsin or Ortigas or South Carolina or Delaware or Kentucky or Tennessee or Illinois or Virginia or Georgia or Minnesota or Iowa or Oregon or Washington or Mississippi or North Carolina or Wyoming or Arkansas or Indiana or Pennsylvania or Oklahoma or Utah or Texas or Rhode Island or Nevada or Colorado or Arizona or South Dakota or Idaho or Florida or Maryland or West Virginia or Ohio or New Mexico or New Hampshire or Kansas or Connecticut or California or Massachusetts or New Jersey or New York
RemoteFull Time
Everise
Everise: Private global BPO delivering customer-service solutions to healthcare, insurance, utilities, travel, and technology companies.
5+ YOE3+ Mgmt5+ years client services experience with 3+ years at Director level, BPO/outsourcing background, experience managing high-profile/regulatory accounts, financial and operational acumen, people leadership, and ability to travel as needed.
Microsoft Excel, Microsoft PowerPoint
1mo
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Senior Director, Customer Health & Critical Accounts
Austin or Boston or Chicago or Denver or Los Angeles or New York City or United States
$203k-$398k/yr RemoteFull Time
MongoDB
MongoDBNASDAQ: MDB: Unified data platform for building modern applications.
12+ YOE12+ years in customer success/program management with people-leadership experience; proven track record building programs and executive reporting; data-driven, strong cross-functional and executive communication; familiarity with cloud or database technical challenges.
MongoDB Atlas, AWS, Google Cloud, Microsoft Azure
6d
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Division Sales Director – Customer Development
Denver, Colorado, United States
$129k-$174k/yr OnsiteFull Time
Breakthru Beverage Group
Breakthru Beverage Group: North American beverage wholesale and distribution.
7+ YOE7+ MgmtBachelor's degree or equivalent experience, 7+ years managing sales and sales management, National Chain Accounts experience, MS Office proficiency, analytical, communication, leadership, and problem-solving skills.
Microsoft Office
6d
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Division Sales Director – Customer Development
Denver, Colorado, United States
$129k-$174k/yr OnsiteFull Time
Breakthru Beverage Group
Breakthru Beverage Group: North American beverage wholesale and distribution.
7+ YOE7+ MgmtBachelor's degree or equivalent experience, 7+ years managing sales and sales management, advanced MS Office skills, communication, analytical, reporting, judgment, and problem-solving abilities.
Microsoft Office

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