54 customer experience director jobs at 27 companies in Fairview, TN
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Director, Customer Experience
Nashville or United States
$144k-$306k/yr HybridFull Time
12+ YOE5+ Mgmt12+ years in customer experience/service delivery/data center operations,5+ years people leadership,ability to build operating models,dashboards and govern customer lifecycle;Bachelor's preferred.
Smartsheet, ServiceNow, Salesforce, Jira, Oracle, Tableau, Power BI
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Director, Global Customer Insights & Experience
Nashville, Tennessee, United States
$138k-$230k/yr HybridFull Time
Bachelor's degree required; master's preferred. Requires progressive customer experience leadership, VoC and listening programs, journey mapping, analytics, executive communication, change leadership, vendor management, and governance experience.
CRM systems, Net Promoter Score (NPS), Customer Satisfaction (CSAT), Customer Effort Score (CES)
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Director, Global Customer Insights & Experience
Nashville or United States or Alabama or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Hawaii or Iowa or Idaho or Illinois or Indiana or Kansas or Kentucky or Louisiana or Massachusetts or Maryland or Maine or Michigan or Minnesota or Missouri or Mississippi or Montana or North Carolina or North Dakota or Nebraska or New Hampshire or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or South Dakota or Texas or Utah or Virginia or Vermont or Washington or West Virginia or Wisconsin or Wyoming
$138k-$230k/yr HybridFull Time
Bachelor’s degree required; master’s preferred. Requires progressive customer or employee experience leadership, insights and survey programs, analytics, journey mapping, stakeholder influence, change leadership, vendor management, and governance expertise.
Net Promoter Score (NPS), Customer Satisfaction (CSAT), Customer Effort Score (CES), CRM
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Director, Customer Service
Milwaukee or Hartford or Baltimore or Portland or Wellesley Hills or Kansas City or Nashville
$115k-$172k/yr OnsiteFull Time
8+ YOE5+ MgmtBachelor's degree and 8+ years customer service/call center experience with 5+ years management; knowledge of call center metrics, staffing and quality processes; strong communication and project management skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, MS Project, Microsoft Outlook, Microsoft SharePoint, Microsoft Visio
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Director, Customer Service
Milwaukee or Hartford or Baltimore or Portland or Wellesley Hills or Kansas City or Nashville
$115k-$172k/yr OnsiteFull Time
8+ YOE5+ MgmtBachelor's degree plus 8 years customer service/call center experience (or equivalent), 5 years healthcare/dental experience preferred, 5 years management, call center metrics knowledge, advanced Microsoft application proficiency, strong communication and project management skills.
Word, Microsoft Excel, PowerPoint, MS Project, Outlook, SharePoint, Visio
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Director of Experience + Lifestyle (Front Office + Food and Beverage)
San Diego or Atlanta or Austin or Charlotte or Chicago or Denver or Fort Lauderdale or Los Angeles or Miami or Nashville or Oakland or Philadelphia or Pittsburgh or Portland or San Francisco or San Jose or Santa Monica or Scottsdale or Seattle
$75k-$85k/yr OnsiteFull Time
4+ YOEBachelor’s degree and 4+ years in hospitality, events, restaurant, banquet, catering, members club, guest service, or front office operations; management, employee development, budgeting, and Microsoft Office experience required.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft SharePoint
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Assistant Community Director - Biltmore Place *LIHTC Experience Required*
Nashville, Tennessee, United States
OnsiteFull Time
1+ YOERequires at least 1 year of multifamily property management experience, with leadership, leasing, customer service, organizational, communication, and financial oversight skills; LIHTC experience required.
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Baseball Event Director - Hendersonville, TN
Hendersonville, Tennessee, United States
OnsitePart Time
Positive attitude, strong communication and customer-service skills, ability to work weekends and outdoors, sports experience preferred; training provided.
2mo
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Sales Director
Nashville, Tennessee, United States
$80k-$100k/yr OnsiteFull Time
3+ YOEBachelor's degree, 3+ years customer-facing experience, strong communication and organizational skills, deep knowledge of the data center industry, ability to negotiate and consult with customers.
2mo
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Admissions Director
Nashville, Tennessee, United States
OnsiteFull Time
2+ YOEMinimum 2 years admissions/business development/marketing or case management experience in a skilled nursing, rehabilitation, or hospital setting; knowledge of Medicare/Medicaid/managed care and insurance authorization; strong communication, organizational, and customer service skills; EMR and admissions software experience preferred.
Electronic medical records, admissions software
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Community Director
Franklin, Tennessee, United States
OnsiteFull Time
Requires progressive property management experience, leadership and financial management skills, sales and customer service knowledge, computer proficiency, and ability to travel and perform physical property inspections.
Internet, word processing, spreadsheet, database management programs, property management software
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Regional Director Of Operations
Nashville, Tennessee, United States
FieldFull Time
3+ YOEMulti-property operational oversight experience, leader development, strong communication, owner relations, ability to analyze performance, and willingness to travel extensively (~80%).
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Global Client Services Director
Los Angeles or New York City or Nashville
$80k-$100k/yr OnsiteFull Time
5+ YOERequires 5–7 years in a client-facing music industry role, staff management experience, strong communication, problem-solving, prioritization, judgment, and proficiency with business tools.
Google Suite, Salesforce, Airtable, Curve, Music Maestro
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Director Marketing
Nashville, Tennessee, United States
OnsiteFull Time
2+ YOE2+ MgmtHigh school diploma or equivalent; 2+ years of vacation ownership management experience; ability to develop ideas, train teams, exceed targets, deliver customer satisfaction, and lead in a fast-paced environment.
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Director of Retail Operations
Nashville, Tennessee, United States
OnsiteFull Time
7+ YOEBachelor's degree or equivalent experience, 7+ years progressive multi-unit retail leadership, multi-site oversight, P&L responsibility, strategic planning, change leadership, and strong communication and coaching skills.
3w
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Utilities ERCS Principal Director
Albany or Arlington or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$139k-$434k/yr OnsiteFull Time
12+ YOERequires 12+ years in utilities, transformation leadership, consulting and commercial acumen, executive advising, sales development, digital and customer experience expertise, team leadership, and a bachelor's degree.
SAP, Oracle, AI, GenAI, data analytics, agile
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Utilities ERCS Principal Director
Houston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Arlington or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$139k-$434k/yr OnsiteFull Time
12+ YOE12+ years in utilities, including retail, customer operations, and meter-to-cash transformation; CIS implementation experience; executive advisory, consulting, commercial, sales, P&L, and senior team leadership experience; bachelor's degree or equivalent.
SAP, Oracle, Data, AI, GenAI
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Event Technical Director
Nashville, Tennessee, United States
OnsiteFull Time
3+ YOEMinimum 3 years theatrical carpentry and rigging experience, crew leadership, safety compliance, customer service, ability to work evenings/weekends/holidays.
ADP Workforce Now, Microsoft Suite, Concur, Momentus Elite, Connecteam
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Director of Operations
Nashville or Little Rock
$123k-$205k/yr OnsiteFull Time
5+ YOE5+ MgmtBachelor's degree and 5+ years leading operations, 3+ years P&L management, 5+ years managing people, Office Suite proficiency, experience with compliance and customer service, willing to travel ~20%.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2w
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Director Trade Compliance
Nashville, Tennessee, United States
HybridFull Time
7+ YOE3+ MgmtBachelor's degree and 7+ years in a specialized profession, including 3+ years managing others. Experience with significant imports/exports required; customs broker license and advanced degree preferred.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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