276 customer experience lead jobs at 147 companies in Fairview, TN
3mo
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Customer Experience Lead (CXL) - Nashville, TN
Nashville, Tennessee, United States
$16-$17/hr OnsiteFull Time
1+ YOE1+ year retail or customer service experience; reliable, strong communication and problem-solving skills; ability to lift 40 lbs and stand for extended periods; flexible availability including evenings, weekends, and holidays.
1w
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Guest Experience Lead | The Streets of Indian Lake Pop-Up
Hendersonville, Tennessee, United States
$22-$27/hr OnsiteFull Time
1+ YOERequires 1 year of retail or customer experience, leadership or mentoring experience, legal work authorization, and reliable transportation. High school diploma/GED and sales leadership experience are preferred.
1d
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Retail Customer Service Lead
Mount Juliet, Tennessee, United States
$14-$19/hr OnsiteFull Time
2+ YOERequires 2+ years of customer-focused retail experience, computer application proficiency, strong communication and organizational skills, flexibility for evenings, weekends, holidays, and ability to lift up to 50 pounds.
Point-of-sale (POS) systems
2d
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Retail Customer Service Lead
Mount Juliet, Tennessee, United States
OnsiteFull Time
2+ YOERequires 2+ years of customer-focused retail experience, computer application proficiency, strong communication and organizational skills, schedule flexibility, and ability to lift up to 50 pounds.
point-of-sale (POS) systems
2w
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Customer Sales Lead- Dollar General
Goodlettsville or Nashville
$142k-$177k/yr OnsiteFull Time
Customer, account, or retail sales management experience in CPG; strong financial, trade, negotiation, presentation, and customer management skills; autonomous planning; willingness to travel 10–20%.
2w
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Customer Sales Lead- Dollar General
Nashville, Tennessee, United States
$142k-$177k/yr OnsiteFull Time
Customer, account, or retail sales management experience in CPG; strong financial and customer-management skills; autonomous planning; willingness to travel 10–20%; Nashville residence or relocation openness.
401k
4w
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
1mo
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Lead Customer Service Advisor
Murfreesboro, Tennessee, United States
$11-$18/hr OnsiteFull Time
3+ YOE3-5 years service experience, high school diploma or equivalent, valid driver\u0002s license, strong customer service, mentoring, conflict resolution, and automotive service knowledge.
2mo
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Lead Customer Service Representative
Hendersonville, Tennessee, United States
$20-$25/hr OnsiteFull Time
2+ YOEMinimum two years administrative experience, strong written and verbal communication, detail-oriented with data entry skills, positive attitude, team player able to work independently.
2mo
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Shift Lead
Clarksville, Tennessee, United States
OnsiteFull Time
Provide customer engagement, oversee site operations and safety, perform opening/closing key-holder duties, lead and delegate to team members, and ensure wash quality and equipment monitoring.
1mo
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Customer Service Team Lead- Warehouse B Shift (Mon-Fri 2pm-10:30pm)
Clarksville, Tennessee, United States
OnsiteFull Time
1+ YOEHigh school diploma,1+ year customer-service experience,intermediate computer and MS Office skills,WMS experience,strong communication,ability to lift 21-50 lbs and work in varying warehouse temperatures.
Microsoft Office, WMS
3mo
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Lead Generation Specialist
Franklin, Tennessee, United States
OnsiteFull Time, Part Time
Customer-facing lead generation with CRM proficiency; presentable; experience in door-to-door sales or lead gen a plus.
CRM software, Basic computing
3mo
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Shift Lead
Nashville, Tennessee, United States
$14-$17/hr OnsiteFull Time, Part Time
1+ YOE1+ MgmtExperience in food service or hospitality; leadership abilities; strong communication; multitasking; food handler permit; reliable transportation; 16+.
2w
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Shift Lead
Mount Juliet, Tennessee, United States
$17-$20/hr OnsiteFull Time
1+ YOERequires one year of leadership, supervisory, or retail key holder experience and fluency in English. Pharmacy certification or license may be required by state.
1mo
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Lead Cashier
Lebanon, Tennessee, United States
OnsitePart Time
2+ YOEHigh school diploma preferred; 2 years relevant experience preferred; strong guest service, sales, training, multitasking, and communication skills required.
Point of Sale system, Apple devices
5d
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Customer Service Solutions Manager
Ashland City or Johnson City
HybridFull Time
6+ YOE6+ MgmtBachelor's degree required; 6+ years leading customer service or contact center operations; 5+ years managing customer service technology platforms; experience with implementations, integrations, automation, routing, and omnichannel solutions.
Salesforce, Five9, Genesys, NICE, Amazon Connect, Zendesk, SMS, AI, chatbots
3mo
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Shift Lead
Columbia, Tennessee, United States
$16-$18/yr OnsiteFull Time
POS experience, basic computer skills, strong math and communication, ability to resolve complaints; manager certification a plus.
POS systems, Cash registers, Point of Sale
1d
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Implementation Team Lead
Brentwood, Tennessee, United States
OnsiteFull Time
1+ YOEHigh school diploma required; 1 year of customer service or related experience required. Related operational experience, account implementation, team leadership, Salesforce, and Excel skills preferred.
Salesforce, Microsoft Excel
3mo
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Customer Service Manager - State Farm Agent Team Member
Nashville, Tennessee, United States
$42k-$65k/yr OnsiteFull Time
Customer-service focused manager who can lead, communicate, and coordinate with the team; insurance customer-service experience preferred.
4d
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Store Shift Lead
Hendersonville, Tennessee, United States
$13-$13/hr OnsitePart Time
0.25+ YOERequires age 18+, high school diploma/GED or 6 months related experience, 3 months cashier experience, valid driver's license, reliable transportation, and ability to bend, stand, reach, and lift 50 pounds.
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