23 customer experience director jobs at 21 companies in Helotes, TX
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Director, Customer Technical Support
Waterloo or Pleasant Grove or San Antonio or Eden Prairie
$164k-$246k/yrOnsiteFull Time
Arctic Wolf: Provides cloud-native security operations and managed threat detection.
12+ YOE5+ MgmtSenior leader with extensive IT/ networking experience to lead global customer technical support, scale infrastructure and service capabilities, work with cloud/AWS, ITSM tools, and manage escalations and incident communications.
Fort Worth or Austin or San Antonio or Houston or Plano or Dallas or Southlake
OnsiteFull Time
Central Market: Texas-based gourmet grocery chain selling specialty foods.
7+ YOE7+ years progressive leadership in specialty grocery/retail/hospitality, experience leading large teams, strong financial and operational acumen, merchandising and customer-experience focus, ability to influence cross-functionally.
The Learning Experience: Provides early childhood education and child care services.
1+ Mgmt1+ year childcare center leadership required (2+ preferred); Texas Child Care Director credential required or in progress; daycare/preschool experience; enrollment, tours, marketing and customer service skills; bachelor’s in Early Childhood Education preferred.
Fort Worth or Austin or San Antonio or Houston or Plano or Dallas or Southlake
OnsiteFull Time
HEB: A regional grocery retailer focused on high-quality food, hospitality, and customer experiences in Texas.
7+ YOE7+ years of progressive leadership in specialty grocery, premium retail, hospitality, or fresh food environments; experience leading large teams; strong financial, operational, and merchandising acumen; passion for food and customer experience.
HEI Hotels & Resorts: Operates and invests in luxury and upper-upscale hotels and resorts.
3+ MgmtMinimum 3 years of management experience, preferably in rooms and food and beverage. Bachelor's degree preferred. Requires hotel operations knowledge and strong communication and conflict-resolution skills.
Avir Health Group: Provides skilled nursing and rehabilitation services in healthcare facilities.
Bachelor's degree or equivalent, marketing/customer service/sales experience, social media marketing proficiency, strong written and verbal communication, experience with nursing homes.
ConcentraNYSE: CON: Provider of occupational health, urgent care, and physical therapy.
2+ YOEDegree in physical therapy, meets state licensure, typically 2+ years clinical experience, leadership and supervisory skills, clinical outcomes/metrics management, strong customer service, HIPAA knowledge, and clinical documentation proficiency.
White Lodging: Develops and operates premium hotels, restaurants, and bars.
Front office leadership experience in full-service hotels, strong communication and problem-solving, team development, knowledge of PMS and POS, ability to drive guest satisfaction and financial performance.
Fort Worth or Austin or San Antonio or Houston or Plano or Dallas or Southlake
HybridFull Time
H-E-B: Operates a major supermarket chain in Texas and Mexi
7+ YOE7+ years leadership in specialty grocery, premium retail, hospitality, culinary, or fresh food; experience leading large teams and complex operations; strong financial, operational, and merchandising acumen; passion for food, hospitality, and customer experience.
Wellsential Health: Provides non-profit skilled nursing and rehabilitation services across Texas.
Manage admissions and sales teams, build referral relationships, develop marketing/sales plans, strong customer service and communication, ability to work with interdisciplinary teams; skilled nursing experience desired; HS diploma required, bachelor’s in marketing/business preferred.
UT Health San Antonio: Provides medical education, biomedical research, and health care services.
7+ YOEPharmD and BCOP required; extensive ambulatory oncology/BMT and sterile compounding experience; phase 1 trial/investigational drug experience; supervisory experience; strong communication and customer service skills.
Pegasus Senior Living: Operates senior living communities providing assisted living and memory care.
4+ YOERequires four years of sales experience, a proven record generating and closing qualified leads, excellent communication and customer service skills, professionalism, self-direction, prioritization, and ability to accept direction.
ConcentraNYSE: CON: Provider of occupational health and urgent care services.
3+ YOE3+ MgmtThree or more years of leadership or operations management experience, with healthcare or customer service experience preferred. Some college or equivalent experience required; bachelor's degree preferred.
Microsoft Word, Microsoft Excel, HIPAA, PHI, Turn Around Time (TAT), Net Patient Experience Rating (NPER), Pearl C4, Total Visits, Net Revenue
Director of Services| The St. Anthony, a Luxury Collection Hotel
San Antonio, Texas, United States
OnsiteFull Time
Crescent Hotels & Resorts: Provides third-party management and operations for hotels and resorts.
3+ YOERequires 3–5 years of progressive hotel housekeeping leadership experience, strong operations and inventory knowledge, team leadership, communication, organization, problem-solving, and Microsoft Office proficiency.
Microsoft Office, Personal Protective Equipment (PPE), Safety Data Sheets (SDS)
Alabama or Illinois or Maryland or Oklahoma City or Pennsylvania or San Antonio or Utah or Arlington
$148k-$197k/yrOnsiteFull Time
Defense Information Systems Agency: Provides information technology and communications support to the military.
1+ YOEAt least one year of equivalent experience managing strategic planning and deployment of service desk technologies, ITSM platforms, or self-service portals; leadership, technical competence, and customer service skills required.
IT Service Management (ITSM), self-service portals
10+ YOE5+ Mgmt10+ years in learning and development,5+ years senior L&D leadership, bachelor\u0002s or equivalent experience, LMS and customer community implementation experience in SaaS, P&L and project management experience.
Learning Management System, Customer Community software
ViiV Healthcare (GSK) Field Reimbursement Director, Central
Dallas or San Antonio or Cheyenne or Oklahoma City or Salt Lake City or Fort Worth or Denver or Houston or Little Rock or Phoenix
$180k-$300k/yrFieldFull Time
GSKLondon Stock Exchange: GSK: Develops and manufactures innovative vaccines and specialty medicines.
5+ YOE5+ MgmtBachelor's degree and 5+ years as a customer-facing first-line leader, 2+ years transformational leadership, experience with payer policy/reimbursement, ability to travel up to 70%, valid driver's license.
Director First Impressions - San Antonio - Alamo Quarry
San Antonio, Texas, United States
$27k-$31k/yrOnsiteFull Time
Boardroom Salon for Men: A salon and grooming service provider focused on client care and career growth for staff.
2+ YOE2+ years customer service experience, professional appearance, excellent verbal communication, team collaboration, ability to work in fast-paced environment, minimum 18 years of age for alcohol service.