85 customer experience director jobs at 61 companies in Lathrop, CA
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Director, Customer Experience & Engagement - 26-77
San Ramon, California, United States
$137k-$182k/yr OnsiteFull Time
6+ YOE5+ MgmtBA/BS required, minimum 6 years related experience, 5 years managing staff, experience with member experience programs and technology, strong communication, analysis and project management skills, valid driver’s license.
Epic, Salesforce, Hello World, Cipher Health, RingCentral, MyChart, Cheers, Campaigns, Microsoft PowerPoint, Microsoft Word, Microsoft Excel
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Director, Customer Success
Santa Clara, California, United States
HybridFull Time
8+ YOE8+ years in the semiconductor industry (PD/DV preferred), proven technical team leadership, experience owning strategic customer relationships, ability to operate at technical and executive levels, strong communication and presentation skills.
2w
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Director Member Experience (Pasadena, CA)
Pasadena or Los Angeles County or Orange County or San Bernardino County or Riverside County or Ventura County or Santa Barbara County or San Diego County or Imperial County or Fresno County or Kern County or Kings County or Madera County or Merced County or Mariposa County or Monterey County or San Benito County or San Joaquin County or San Luis Obispo County or Santa Cruz County or Stanislaus County or Tulare County
$176k-$273k/yr HybridFull Time
10+ YOE5+ Mgmt10+ years in member/customer experience, 5+ years in leadership and team management, enterprise experience program development, KPI analysis, executive presentation, and cross-functional influence; CCXP preferred.
Qualtrics, Medallia, Microsoft 365, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Teams
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Director, Customer Success - Data Management
Santa Clara, California, United States
$192k-$307k/yr OnsiteFull Time
10+ YOE5+ Mgmt10+ years in customer success or related roles, 5+ years leading teams, experience with enterprise SaaS/data management, strong executive communication and strategic planning; bachelor's degree preferred.
3w
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Director of Experience + Lifestyle (Front Office + Food and Beverage)
San Diego or Atlanta or Austin or Charlotte or Chicago or Denver or Fort Lauderdale or Los Angeles or Miami or Nashville or Oakland or Philadelphia or Pittsburgh or Portland or San Francisco or San Jose or Santa Monica or Scottsdale or Seattle
$75k-$85k/yr OnsiteFull Time
4+ YOEBachelor’s degree and 4+ years in hospitality, events, restaurant, banquet, catering, members club, guest service, or front office operations; management, employee development, budgeting, and Microsoft Office experience required.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft SharePoint
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Senior Director, Lead of Customer Operations
San Jose, California, United States
$210k-$303k/yr OnsiteFull Time
15+ YOE7+ Mgmt15+ years in customer/commercial operations, 7+ years people leadership, semiconductor or FPGA experience, proven process improvement and escalation management, Bachelor\u0002s required (advanced degree preferred).
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Customer Business Operations Director – Global Accounts (M6)
Santa Clara, California, United States
$181k-$249k/yr OnsiteFull Time
12+ YOE5+ MgmtBachelor's degree,12+ years in customer business/order management operations,5+ years leading global teams,experience with ERP/SAP,order-to-cash and revenue recognition,executive customer engagement and process transformation.
SAP
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Sr. Director, Strategic Customer Solutions CPO
Santa Clara, California, United States
$178k-$275k/yr OnsiteFull Time
10+ YOEBS/MS/PhD in EE/Physics/Optical Engineering,10+ years in optical communications/datacenter networking/semiconductors,experience with customer engagement,strategic influence and strong communication skills.
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Customer Business Operations Director – Global Accounts (M6)
Santa Clara, California, United States
$181k-$249k/yr OnsiteFull Time
12+ YOE5+ MgmtBachelor's degree and 12+ years experience in customer business operations/order management with 5+ years leading global teams; strong ERP/SAP knowledge, order-to-cash, revenue recognition, and cross-functional leadership.
ERP, SAP
2mo
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Director – Cloud, HPC & Sovereign AI Customer Engineering
Santa Clara or Austin
$216k-$370k/yr HybridFull Time
Senior technical leader with experience in datacenter platforms, AI infrastructure, BIOS/firmware, system integration, security, and leading global engineering organizations; bachelor's or master's in a technical field required.
3w
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Director/Deputy Director (7821)
San Jose, California, United States
$200k-$260k/yr OnsiteFull Time
15+ YOEMaster's in a relevant technical field, ~15+ years in semiconductor technology/applications/FTS or program management with customer-facing experience; deep advanced logic/process expertise; proven team leadership; willingness to travel internationally.
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Sr. Director, Marketing - Data Center & & AI Infrastructure
Santa Clara, California, United States
$223k-$320k/yr OnsiteFull Time
15+ YOE15+ years in product marketing/management within semiconductors, director-level product strategy and go-to-market experience, BSc in EE/CE/CS, strong market analysis and customer engagement skills.
IEEE 1588, SyncE
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Sr. Dir., Portfolio Management (Connected Customer Experience/PMO)
Santa Clara, California, United States
$230k-$403k/yr HybridFull Time
12+ YOE5+ Mgmt12+ years in enterprise program, project, portfolio, or delivery leadership; 5+ years leading teams; complex portfolio management, governance, risk, value delivery, executive communication, and PMO transformation experience.
OKR, SAFe
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Sr. Dir., Portfolio Management (Connected Customer Experience/PMO)
Santa Clara, California, United States
$230k-$403k/yr HybridFull Time
12+ YOE5+ MgmtRequires 12+ years in enterprise program, project, portfolio, or delivery leadership; 5+ years leading teams; complex portfolio expertise; executive communication; PMO transformation; and PMP, PgMP, or equivalent certification.
OKR, KPI
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Delivery Director
United States or San Francisco or Irvine or Norcross or Plano or New York City or Atlanta or San Jose
RemoteFull Time
Bachelor's degree or equivalent experience; multi-client MSP operations and customer management experience; IT service management expertise; ITIL training to Expert status; U.S. work authorization.
ITIL
2w
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Lab Director
Salida, California, United States
$140k-$148k/yr OnsiteFull Time
Bachelor's or master's degree or equivalent experience with advanced microbiology, chemistry, and food science knowledge; supervisory experience, management skills, communication, analytical, customer relations, and computer skills required.
Laboratory Information Management System (LIMS)
2w
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Sr. Director Call Center (8086)
San Leandro or United States
$160k-$175k/yr HybridFull Time
8+ YOE5+ MgmtRequires 8–12+ years in call center or customer service operations, 5+ years leading multichannel contact-center teams, a bachelor's degree or equivalent experience, and CRM, Salesforce, SAP, Five9, Zoom, and workforce management expertise.
CRM, Salesforce, SAP, Five9, Zoom, AI
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Program Director
San Jose, California, United States
$24-$30/hr OnsiteFull Time
Experience running an organization in education, childcare, recreation, fitness, or hospitality; leadership, coaching, organization, customer service, and communication skills; evening and weekend availability required when needed.
2w
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Admissions Director
Hayward, California, United States
$77k-$79k/yr OnsiteFull Time
3+ YOERequires 3+ years in healthcare, schedule flexibility, and customer service skills. College coursework in healthcare administration, business, marketing, or public relations and Microsoft Office experience preferred.
Microsoft Office, Core Operating System (PCC)
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Director, Logistics
Union City or San Francisco or Sacramento or California
$144k-$175k/yr FieldFull Time
10+ YOE5+ Mgmt10+ years in logistics and 5+ years managing people preferred; regional logistics experience, strong communication, analytical, project management, prioritization, customer service, and computer skills required.
Microsoft Excel, Tool Watch, Microsoft Outlook, Coins, Scheduling Software
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