41 customer support lead jobs at 27 companies in Lathrop, CA
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User Support Lead
San Jose, California, United States
OnsiteFull Time
Figure: Develops autonomous humanoid robots for commercial and residential tasks.
5+ YOE2+ MgmtRequires 5+ years in software product support, including 2+ years building or leading teams; support platform administration, AI agent deployment, technical troubleshooting, bug reporting, scaling operations, analytics, and excellent written communication.
AmphenolNYSE: APH: Manufactures electronic and fiber optic connectors and interconnect systems.
2+ YOEBachelor's in mechanical or related engineering, 2+ years technical support experience in connector industry, proficiency with Creo and Windchill, 3D modeling, strong communication and customer-facing skills; some travel required.
AmphenolNYSE: APH: Designs and manufactures electrical connectors and interconnect systems.
2+ YOEBachelor's in mechanical engineering or related field required; 2+ years technical support experience in the connector industry; proficiency with Creo and Windchill, Microsoft Office; knowledge of server/storage architectures and industry specifications preferred.
KLANASDAQ: KLAC: Provides process control and yield management for semiconductor manufacturing.
2+ MgmtBachelor's degree (or equivalent) and 2+ years leading/supervising a technical team; experience in customer/field service, CRM, process analysis, RMA handling, and personnel development.
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
Provide technical support and escalations for customer systems, lead installations/upgrades, troubleshoot and debug equipment, generate performance metrics and documentation.
Lam ResearchNASDAQ: LRCX: Designs and manufactures wafer fabrication equipment for the semiconductor industry.
8+ YOEBS/AS in Electrical or Mechanical Engineering (Bachelor's preferred), typically 8+ years semiconductor equipment experience, field service and customer support experience, ability to lead escalations and technical investigations, travel ~50% annually.
San Francisco or Milpitas or San Jose or Chicago or Colorado or Illinois or North Carolina or Texas or Oregon or California or Idaho or Delaware
$184k-$264k/yrRemoteFull Time
CiscoNASDAQ: CSCO: Develops and sells networking hardware and cybersecurity software.
8+ YOE8+ years in customer escalations/technical support; deep Meraki Dashboard and cloud-managed networking knowledge; experience leading critical incident responses, trend analysis, cross-functional collaboration, and creating support documentation.
Mindpath Health: Provider of outpatient psychiatric and mental health services.
2+ YOEHigh school diploma or equivalent, 2+ years of front office, administrative, or clerical experience, 1+ year of customer service, supervisory experience, EMR/EHR systems, Microsoft Office, phones, and data entry.
SewerAI: AI-powered software for sewer infrastructure inspection and management.
Lead post-sales organization, build playbooks, scale Account Management, Enablement, and Technical Support; drive retention and expansion across growth phase.
Macy'sNYSE: M: Operates department stores selling apparel, home goods, and luxury items.
Provide customer service, lead colleagues, execute merchandising and receiving tasks, use POS and RF equipment, lift up to 50 lbs, standing and moving for extended periods; high school diploma preferred; 1-2 years retail experience preferred.
Point of sale technology, Radio frequency equipment, Handheld equipment, Cash register, Macy's mobile app
The Montague Company: An industrial manufacturer producing equipment and coordinating parts fulfillment.
Requires strong problem-solving, written and verbal communication, Microsoft Office proficiency, computer skills, deadline management, independent work, and customer-focused service.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, Business Central
Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
WiproNYSE: WIT: Global technology services and consulting for digital transformation.
5+ YOELead VLSI development and board design; define architecture, layout and verification; 5+ years VLSI experience; team leadership and customer-facing support; familiarity with verification standards.
TillysNYSE: TLYS: Specialty retailer of action sports-inspired apparel and accessories.
Provide excellent customer service, support store management with training/coaching of associates, execute store operational tasks, and promote a sales-focused customer experience.
Evereve: Retailer providing curated women's fashion and personalized styling services.
Lead by example on sales floor, provide styling and customer service, support daily store operations and merchandising; fashion credibility, coachable, high emotional intelligence.
Rocklin or West Sacramento or San Mateo or Concord or Woodland or Auburn or Colfax
$20-$28/hrOnsiteFull Time
Astound: Provides fiber-powered internet, TV, mobile, and phone services.
2+ YOEHigh school diploma, 2+ years retail/customer service experience (2-3 years at Astound preferred), phone support background, strong interpersonal and problem-solving skills, cash handling and PCI compliance knowledge, ability to train and manage retail staff.
Daiso: Global Japanese retailer selling diverse household products at fixed prices
Provide excellent customer service, process transactions, maintain merchandising and inventory, support opening/closing and lead-shift tasks; high school diploma preferred; 0-2 years retail/customer service experience preferred.
Hyve SolutionsNYSE: SNX: Designs and manufactures custom hardware for hyperscale data centers.
Lead material planning and readiness for PCBA production, manage shortages/excess, support customer demand analysis, collaborate with contract manufacturers, and lead supply chain program managers.