15 customer experience director jobs at 8 companies in Mason, MI

4w
Save
Mark Applied
Hide
Director, Customer Experience Strategy & Operations
San Francisco or New York City or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
DoorDash
DoorDashNYSE: DASH: Technology enabling local on-demand delivery and commerce.
10+ YOEBachelor's degree and 10+ years in strategy, operations, product operations, customer experience, marketplace operations, consulting, or a similar analytical role; team-building and cross-functional leadership experience required.
AI, automation, internal apps, Covey Scout for Inbound
2mo
Save
Mark Applied
Hide
Director, Customer Experience Strategy & Operations
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
DoorDash
DoorDashNYSE: DASH: Technology enabling local on-demand delivery and commerce.
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
3mo
Save
Mark Applied
Hide
Executive Director, Customer Account Management, MAC/EV
Novi, Michigan, United States
$210k-$308k/yr HybridFull Time
Harman International
Harman International: Designing and engineering connected products and solutions for automakers and consumers.
15+ YOE10+ MgmtBachelor's in Engineering, 15+ years technical experience, 10+ years senior leadership, 5+ years automotive experience, proven sales and program management track record, willingness to travel ~15-20%, pass background and drug screen.
CRM, PLM
2mo
Save
Mark Applied
Hide
Executive Director, Customer Account Management, MAC/EV
Novi, Michigan, United States
$210k-$308k/yr HybridFull Time
Harman International
Harman International: Designing and engineering connected products and solutions for automakers and consumers.
15+ YOE10+ MgmtBachelor's in Engineering, 15+ years technical experience, 10+ years senior leadership, 5+ years automotive experience, proven sales and account management track record, willingness to travel 15-20%, background and drug screening required.
CRM, PLM
1mo
Save
Mark Applied
Hide
Store Director - Kalamazoo Market
Kalamazoo or Three Rivers or Jackson or Portage or Plainwell
OnsiteFull Time
Meijer
Meijer: Family-owned supercenter chain operating retail stores and distribution centers.
5+ YOE3+ MgmtBachelor's degree or equivalent retail experience; 5+ years retail/service experience; 3+ years leadership; retail leadership with $40M+ annual sales experience; ability to lift and perform physical tasks.
1mo
Save
Mark Applied
Hide
Assistant Store Director
Flint or Grand Blanc
OnsiteFull Time
Meijer
Meijer: Family-owned supercenter chain operating retail stores and distribution centers.
5+ YOE4+ MgmtBachelor's degree or equivalent experience; minimum 5+ years retail/grocery/operations experience; 4+ years progressive leadership; strong merchandising, financial and people management skills.
1mo
Save
Mark Applied
Hide
Director, Engineering
Wixom, Michigan, United States
OnsiteFull Time
Detroit Manufacturing Systems
Detroit Manufacturing Systems: Automotive contract manufacturer producing high-quality parts and components for major OEM customers.
12+ YOE5+ Mgmt12+ years engineering experience with 5+ years leading engineering teams in manufacturing; deep mechanical/electrical/systems background; customer-facing technical leadership; experience with ISO/CMMC/ITAR/AS9100 compliance.
2w
Save
Mark Applied
Hide
Assistant Store Director
Jackson, Michigan, United States
OnsiteFull Time
Meijer
Meijer: Family-owned supercenter chain operating retail stores and distribution centers.
5+ YOE4+ MgmtBachelor’s degree or equivalent experience, 5+ years of retail, grocery, operations management, or customer service experience, and 4+ years of progressive leadership experience.
85/15
2w
Save
Mark Applied
Hide
Lansing, MI Area Director
East Lansing or Texas or Oklahoma or Louisiana or Ohio or Kentucky or Michigan
FieldFull Time
WhiteWater Express Car Wash
WhiteWater Express Car Wash: Multi-regional express exterior car wash platform.
5+ YOERequires 5+ years of multi-unit leadership experience, staff development, P&L management, budgeting, financial reporting, operational standards, flexible scheduling, and customer service expertise.
P&L
2d
Save
Mark Applied
Hide
Director of Strategic Accounts
Saline or California or Michigan or New Hampshire or Oregon or China or Malaysia or United States
$110k-$130k/yr RemoteFull Time
Emerald Technologies
Emerald Technologies: Private electronics manufacturing services provider serving OEMs with high-reliability assembly, design, engineering, and testing.
10+ YOEBachelor's degree and 10+ years of strategic customer management experience required, with manufacturing experience, commercial management expertise, and Microsoft Office proficiency. Up to 30% domestic travel.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
1w
Save
Mark Applied
Hide
Director, Strategy & Revenue Planning
Novi or United States
$161k-$237k/yr OnsiteFull Time
Harman International
Harman International: Designing and engineering connected products and solutions for automakers and consumers.
10+ YOEBachelor's degree and 10+ years in sales, strategy, business planning, revenue planning, customer strategy, or customer-facing leadership in automotive or complex technology environments; global leadership experience required.
Salesforce, QLIK
1w
Save
Mark Applied
Hide
Director, Strategy & Revenue Planning
Novi or North America or Europe or Asia
$161k-$237k/yr OnsiteFull Time
Harman International
Harman International: Designing and engineering connected products and solutions for automakers and consumers.
10+ YOEBachelor's degree and 10+ years in sales, strategy, business planning, revenue planning, or customer strategy within automotive or complex technology environments; global matrix leadership experience required.
Salesforce, QLIK
1mo
Save
Mark Applied
Hide
Director of Trade Compliance
Ann Arbor, Michigan, United States
HybridFull Time
FAAC Incorporated
FAAC Incorporated: American private simulation-training developing software, hardware, and live-fire systems for defense, public safety, transportation, and research.
10+ YOEBachelor's degree,10+ years export controls and international trade compliance experience; strong knowledge of ITAR, EAR, U.S. Customs, export licensing, and import/export documentation; eligible to serve as ITAR Empowered Official and obtain U.S. security clearance.
DDTC DECCS, BIS SNAP-R, CBP ACE, Incoterms
2w
Save
Mark Applied
Hide
Assistant Store Director - White Lake Twp, MI
White Lake Township, Michigan, United States
OnsiteFull Time
Meijer
Meijer: Family-owned supercenter chain operating retail stores and distribution centers.
5+ YOE4+ MgmtBachelor's degree or equivalent experience, 5+ years of retail, grocery, operations management, or customer service experience, and 4+ years of progressive leadership experience.
85/15
4d
Save
Mark Applied
Hide
Assistant to AVP/Executive Director
Ann Arbor, Michigan, United States
$50k-$56k/yr OnsiteFull Time
University of Michigan
University of Michigan: Public research university offering comprehensive academic and clinical services.
Bachelor's degree or equivalent experience, progressively responsible administrative support experience, customer service expertise, confidentiality, strong organization and communication skills, Microsoft Office, Google applications, and Zoom experience.
Microsoft Office, Google applications, Zoom, M-Pathways Financials, Human Resources Management System, Business Objects