93 customer experience director jobs at 67 companies in Newark, DE
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Director, Customer Experience
Radnor or Charlotte or Fort Wayne or Omaha
$97k-$176k/yr HybridFull Time
7+ YOE3+ Mgmt7+ years in customer engagement/experience,3+ years leadership,BA or equivalent,strong presentation,strategic thinking,and ability to translate customer insights to business value.
1mo
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Director, Premium Customer Experience & Wealth Integration (Hybrid)
New York City or Jacksonville or Wilmington
$170k-$300k/yr HybridFull Time
15+ YOE15+ years experience in customer experience/product/marketing leadership, people management, commercial acumen, cross-functional collaboration, budget ownership; bachelor's degree required; master's preferred.
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Director, Premium Customer Experience & Wealth Integration (Hybrid)
New York City or Jacksonville or Wilmington
$170k-$300k/yr HybridFull Time
15+ YOE15+ years in customer experience/product/marketing management, proven people leadership, consumer banking and card product knowledge, cross-functional collaboration, commercial acumen, bachelor's degree required.
1w
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Director, Premium Customer Experience & Wealth Integration (Hybrid)
New York or Wilmington or Jacksonville
$170k-$300k/yr HybridFull Time
15+ YOE15+ years in customer, product, or marketing management; large-team leadership; consumer banking and card expertise; cross-functional risk, operations, and compliance experience; commercial and budget accountability; bachelor's degree required.
artificial intelligence
3w
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Director Patient Experience - TUH
Philadelphia, Pennsylvania, United States
OnsiteFull Time
3+ YOE3+ MgmtBachelor's required (master's preferred),3 years leadership experience in healthcare/customer service, experience with HCAHPS and OAS-CAHPS, vendor collaboration, and quality improvement.
HCAHPS, OAS-CAHPS
2w
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Customer Success Associate Director
Chicago or Kennesaw or Dallas or Waltham or Indianapolis or Philadelphia
$122k-$219k/yr HybridFull Time
6+ YOEBachelor's degree, specialized training, or equivalent experience; 6+ years in customer success, account management, product marketing, or related customer-facing work; healthcare expertise and strong executive communication preferred.
2w
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Director Membership Experience- Western YMCA Family Location
Newark, Delaware, United States
$56k-$62k/yr OnsiteFull Time
5+ YOEHigh school diploma or equivalent and five years of related customer service or sales experience. Requires leadership, team development, communication, marketing, and general operations skills.
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Executive Director, Chase Auto Customer and Client Experience Strategy
Plano or Wilmington
OnsiteFull Time
10+ YOE10+ Mgmt10+ years leadership in consumer or commercial businesses, demonstrated CX strategy and implementation, team leadership, strong analytical and communication skills, experience leveraging AI and building business cases, BS/BA required.
AI
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Director, Customer Implementations
Bethesda or Canton or Charlottesville or Richmond or Cleveland or Raleigh or Philadelphia or Boston or Atlanta or Jacksonville or Houston or Alabama or Arizona or California or Colorado or Connecticut or Delaware or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Maryland or Massachusetts or Michigan or Minnesota or Nevada or New Jersey or New York or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$150k-$165k/yr RemoteFull Time
10+ YOE6+ Mgmt10+ years in B2B SaaS implementation or delivery operations and 6+ years leading global teams; enterprise implementation, customer value, AI, automation, and Eastern Time Zone experience required.
AI, automation, dashboards, workflow tools, digital workers, ERP
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Sr. Director, Technical Customer Support
Exton, Pennsylvania, United States
HybridFull Time
12+ YOE10+ MgmtMinimum 12 years in pharmaceutical or medical device industries, bachelor’s in science/engineering required (MBA preferred), 10+ years people management, customer-facing experience, global leadership, strategic and operational execution.
3mo
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Customer Success Director
Wilmington or United States
$120k-$150k/yr RemoteFull Time
8+ YOE8+ years hands-on PBM experience with contract, pricing, and performance expertise; proven experience advising clients, managing large complex accounts, driving renewals, and influencing senior stakeholders. Remote role with travel.
3w
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Director of Experience + Lifestyle (Front Office + Food and Beverage)
San Diego or Atlanta or Austin or Charlotte or Chicago or Denver or Fort Lauderdale or Los Angeles or Miami or Nashville or Oakland or Philadelphia or Pittsburgh or Portland or San Francisco or San Jose or Santa Monica or Scottsdale or Seattle
$75k-$85k/yr OnsiteFull Time
4+ YOEBachelor’s degree and 4+ years in hospitality, events, restaurant, banquet, catering, members club, guest service, or front office operations; management, employee development, budgeting, and Microsoft Office experience required.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft SharePoint
2mo
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Director of Customer Success – Semiconductor Business Unit
Hatfield, Pennsylvania, United States
OnsiteFull Time
7+ YOE5+ MgmtBachelor's degree required; MBA preferred. Minimum 7 years customer-facing experience with 5 years managerial experience. Semiconductor experience desirable. Strong leadership, project management, cross-functional coordination, and system ownership (CPQ/CRM/ERP).
CPQ, CRM, ERP
3w
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Director of Guest Services
Philadelphia, Pennsylvania, United States
OnsiteFull Time
5+ YOE3+ MgmtRequires 5–10 years of similar hotel experience, including at least 3 years at director level; an associate or bachelor's degree is preferred.
2mo
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Assistant Childcare Director - Business Director
Newark, Delaware, United States
$40k-$50k/yr OnsiteFull Time
Director-qualified under Delaware childcare licensing or working toward it; prior childcare leadership or administrative experience preferred; experience in enrollment/customer service preferred; strong organization, communication, and problem-solving; ability to work rotating 6:30 AM–6:30 PM shifts; must meet background and licensing requirements.
1mo
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Director, Housekeeping
Perryville, Maryland, United States
$100k/yr OnsiteFull Time
5+ YOE3+ MgmtHigh school diploma/GED, 5+ years hotel/resort experience, 3+ years managing large housekeeping operations, Microsoft Office proficiency, ability to lift 15 lbs, able to recruit/train staff; relocation available.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, REX
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Guest Services Director
Baltimore, Maryland, United States
$49k-$52k/yr OnsiteFull Time
1+ YOEHigh school diploma or equivalent, 1 year customer service experience, experience with vulnerable adults preferred, computer knowledge, ability to pass background check.
1mo
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Associate Director, Cardiovascular Accounts & Customer Engagement - Pennsylvania
Pittsburgh or Allentown or Philadelphia
$166k-$202k/yr FieldFull Time
5+ YOEBachelor's required (advanced degree preferred), minimum 5 years in pharma marketing/access/account management or sales leadership, cardiovascular experience preferred, deep U.S. healthcare system knowledge, EMR/EHR experience, strong strategic and communication skills.
EMR, EHR
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Guest Services Director
Baltimore, Maryland, United States
$24-$27/hr OnsiteFull Time
Oversee guest services and recreation; supervise staff and volunteers; bachelor degree preferred; two years customer service/hospitality experience preferred.
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Associate Director, Cardiovascular Accounts & Customer Engagement - Pennsylvania
Pittsburgh or Allentown or Philadelphia
$166k-$202k/yr FieldFull Time
5+ YOEBachelor's required (advanced degree preferred), 5+ years pharma/healthcare experience in marketing, access, account management or sales leadership; cardiovascular experience preferred; deep knowledge of U.S. hospital/IDN/payor dynamics and EMR/EHR systems.
EMR/EHR systems
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