523 customer experience lead jobs at 247 companies in Newark, DE
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Customer Experience Lead - Full Time
Warrington, Pennsylvania, United States
$15/hrOnsitePart Time
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
Retail experience preferred, customer service and leadership skills, ability to coach associates, strong communication and problem-solving, flexible schedule including nights/weekends/holidays.
Tysons or New York City or Los Angeles or Houston or Chicago or Atlanta or Boston or Philadelphia
OnsiteFull Time
Sloomoo Institute: Operates interactive sensory museums centered on slime and creative play.
Requires guest-facing operational management experience in hospitality, entertainment, museums, live events, or similar settings; strong communication, organization, time management, and fast-paced problem-solving skills.
Microsoft Office, Google Suite, Slack, Project Management systems
lululemonNASDAQ: LULU: Designs and retails technical athletic apparel and lifestyle products.
1+ YOERequires 1 year of retail or customer experience, some experience leading, mentoring, or delegating, legal work authorization, and reliable transportation. High school diploma/GED and retail leadership experience are preferred.
Philadelphia Visitor Center Corporation: Operates official visitor centers and tourism services in Philadelphia.
2+ YOERequires 2+ years of customer service or hospitality experience, strong delegation, organization, problem-solving, multitasking, and Philadelphia-area knowledge. College degree preferred.
ecommerce applications, point-of-sales system, map and transit applications, web applications
Provide friendly, accurate front‑end service; perform cashier and service center tasks; meet physical requirements including standing and lifting; effective communication and customer service skills; able to learn multiple tasks and systems.
PetSmart: Retailer of pet supplies and provider of animal care
2+ YOERequires 2+ years of retail experience in a customer-focused environment, computer proficiency, strong communication and organizational skills, and flexibility for evenings, weekends, and holidays.
Customer Service Manager, Airport Customer Experience Administration
Philadelphia, Pennsylvania, United States
OnsiteFull Time
American AirlinesNASDAQ: AAL: Operates a global network of passenger and cargo flights.
2+ MgmtHigh school diploma/GED required. Preferred: airport customer service experience and 2 years leading others. Requires Microsoft Office knowledge, USPS clearance or eligibility, and ability to meet airport security requirements.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
PetSmart: Retailer of pet food, supplies, and professional pet services.
2+ YOERequires 2+ years of customer-focused retail experience, computer application proficiency, strong communication and organizational skills, schedule flexibility, and ability to lift up to 50 pounds.
Par Mar Stores: Regional convenience store chain and fuel retailer.
1+ YOEAt least one year of retail experience; strong leadership, communication, and customer service skills; valid state driver’s license and insured vehicle; knowledge of food handling and safety; high school diploma preferred.
TransUnionNYSE: TRU: Provides global credit reporting and risk management information solutions.
Experience managing 24x7 service desk teams with SLAs/KPIs, ITIL processes, performance management, staffing, metrics review, incident coordination, and cross-functional collaboration.
Pennsylvania Academy of the Fine Arts: America's first art museum and school of fine arts.
Provides visitor-facing service including greeting visitors, describing exhibitions, processing admissions and membership sales, leading tours; high school diploma or equivalent required; customer service/public speaking experience preferred; POS familiarity.
Herschend Family Entertainment: Operates theme parks, water parks, and family entertainment centers.
1+ YOERequires 1+ year hospitality or front desk experience, fluent English, customer service and problem-solving skills, Microsoft Office proficiency, flexible availability, and reliable transportation. Supervisory experience preferred.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Point-of-Sale (POS), PCI
Transwall: Manufactures and installs custom architectural glass wall systems.
5+ YOE5-10 years in customer service, inside sales, or commercial operations; strong HubSpot, reporting, communication, and process improvement skills; manufacturing or construction products experience preferred.
River & Root: Nature-inspired indoor play space for young children and families.
Warm, outgoing, proactive candidate comfortable leading groups, engaging with children, supporting families, maintaining play spaces, preparing activities, and assisting with events. Child development or Montessori interest is a bonus.
Associate Care Lead, Global Customer Care (5 Days Onsite)
Ambler, Pennsylvania, United States
$60k-$70k/yrOnsiteFull Time
Phenom: AI-powered software platform for talent acquisition and management.
2+ YOE2+ years customer support/success experience in SaaS, strong communication, problem-solving, CRM/support platform experience, comfort with integrations/APIs/SSO, ability to manage priorities in fast-paced environment.
Salesforce, Service Now, Jira, APIs, Single Sign-On (SSO)
Campbell'sNasdaq: CPB: Manufacturer of branded soups, snacks, and beverage products.
6+ YOEBachelor's degree and 6+ years CPG sales or category management experience; strong P&L, trade, forecasting, category and shopper management skills; ability to travel for customer meetings.
Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Retail Lead Associate (Reduced-Time), Customer Experience Operations
Lancaster, Pennsylvania, United States
$19/hrOnsitePart Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
1+ YOEHigh school diploma or equivalent, age 18+, and 1+ year of retail, customer-facing, floor leader, leadership, or Amazon experience. Training experience preferred.
Customer Service Team Lead Job (Radnor, PA, United States)
Radnor, Pennsylvania, United States
OnsiteFull Time
ArkemaEuronext Paris: AKE: Global manufacturer of specialty chemicals and advanced materials.
5+ YOE2+ MgmtBachelor's degree required (Business or Supply Chain preferred); 5+ years customer service/supply chain experience and 2+ years leadership; advanced SAP and intermediate Microsoft Office skills; strong leadership, analytical, and order management expertise.
SAP, Microsoft Excel, Microsoft Word, Microsoft PowerPoint