62 customer experience director jobs at 46 companies in Oceanside, CA
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Director, Customer Experience (CX)
Irvine, California, United States
$171k-$300k/yr OnsiteFull Time
10+ YOE10+ MgmtBachelor's degree in business, technology, or related field required; MBA preferred. Requires 10+ years of progressive leadership in customer experience, operations, product, or platform environments and digital CX transformation experience.
AI, automation, digital platform, UX Design, UX Research
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Director, Oncology Customer Experience
San Diego, California, United States
$151k-$269k/yr OnsiteFull Time
5+ YOE10+ MgmtBachelor's degree; 5+ years medical customer service leadership and 10+ years experience in medical customer service; HIPAA/PHI knowledge; CRM/LIS proficiency; leadership experience; oncology experience a plus.
Salesforce, LIS, CRM, Data Analysis
2mo
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Director, Customer Experience (CX)
Irvine, California, United States
$171k-$300k/yr HybridFull Time
10+ YOE10+ Mgmt10+ years in senior CX/operations roles; MBA preferred; experience with AI-enabled/digital CX transformations; ability to embed CX in automation and tech initiatives.
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Director of Guest Experience
Laguna Beach, California, United States
$90k-$100k/yr OnsiteFull Time
Provide personalized luxury guest experiences, craft memorable interactions, and lead guest experience operations in an oceanfront resort setting.
2d
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Director Member Experience (Pasadena, CA)
Pasadena or Los Angeles County or Orange County or San Bernardino County or Riverside County or Ventura County or Santa Barbara County or San Diego County or Imperial County or Fresno County or Kern County or Kings County or Madera County or Merced County or Mariposa County or Monterey County or San Benito County or San Joaquin County or San Luis Obispo County or Santa Cruz County or Stanislaus County or Tulare County
$176k-$273k/yr HybridFull Time
10+ YOE5+ Mgmt10+ years in member/customer experience, 5+ years in leadership and team management, enterprise experience program development, KPI analysis, executive presentation, and cross-functional influence; CCXP preferred.
Qualtrics, Medallia, Microsoft 365, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Teams
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Director, Customer Success Center
Irvine, California, United States
$140k-$190k/yr OnsiteFull Time
10+ YOE5+ Mgmt10+ years in customer success or contact center management, 5+ years supervising teams, experience selling technical products, CRM/CCaaS familiarity, bachelor\u0002s degree, strong communication and analytics skills.
CRM, CCaaS
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Director Customer Success
Phoenix or San Francisco or San Diego or Minneapolis or Omaha or Pittsburgh or Harrisburg
$185k-$215k/yr HybridFull Time
10+ YOEBachelor's degree required, 10+ years in customer success/account management or sales (B2B); experience in energy/utilities/SaaS preferred; proven team leadership; proficiency with Microsoft Office and CRM (SalesForce preferred).
Microsoft Office Suite, SalesForce, CRM
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Director of Experience + Lifestyle (Front Office + Food and Beverage)
San Diego or Atlanta or Austin or Charlotte or Chicago or Denver or Fort Lauderdale or Los Angeles or Miami or Nashville or Oakland or Philadelphia or Pittsburgh or Portland or San Francisco or San Jose or Santa Monica or Scottsdale or Seattle
$75k-$85k/yr OnsiteFull Time
4+ YOEBachelor’s degree and 4+ years in hospitality, events, restaurant, banquet, catering, members club, guest service, or front office operations; management, employee development, budgeting, and Microsoft Office experience required.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft SharePoint
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Regional Customer Director - West - ATTR
Los Angeles or Orange County or San Diego or San Francisco or Denver or Phoenix or Seattle
$191k-$234k/yr HybridFull Time
10+ YOEBachelor's degree, 10+ years pharma/biotech experience across multiple functions, strong scientific competence, leadership of cross-functional initiatives, and ability to travel 50–60%.
CRM
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Director Customer Supply Chain Optimization
Irvine, California, United States
$143k-$229k/yr RemoteFull Time
10+ YOEBachelor's degree, 10+ years supply chain experience with people leadership, experience in cross-functional projects, travel up to 25%, Lean Practitioner/CSCP preferred, food/manufacturing experience desirable.
5d
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Director of Banquets
Newport Beach, California, United States
$115k-$125k/yr OnsiteFull Time
Prior Director of Banquets or Banquet Manager experience, staff supervision, strong communication, customer service, budgeting knowledge, flexible weekend and holiday availability, and Microsoft Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, LinkedIn Learning
1d
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Director of Operations and Customer Service
Irvine, California, United States
$80k-$110k/yr OnsiteFull Time
Quest International: Provides aftermarket service and repair solutions for technology manufacturers.
5+ YOE2+ MgmtRequires 5+ years of progressive operations leadership, 2+ years directing managers and distributed teams, financial management experience, and a bachelor's degree in engineering, supply chain, operations, business, logistics, or related field.
Lean, Six Sigma, FSM, ERP, WMS, TMS, CRM, AI
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Director of Customer Long-term Success and Loyalty - Acton, MA / San Diego, CA (Hybrid)
Acton or San Diego
$187k-$281k/yr HybridFull Time
15+ YOEBachelor's degree preferred, 15 years in customer success/experience or related fields, proven cross-functional leadership, strong analytical and program management skills, experience with lifecycle programs and driving retention.
Customer Data Platform (CDP), NPS
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Director of Golf
San Diego, California, United States
$180k-$220k/yr OnsiteFull Time
PGA or LPGA membership in good standing, golf management/operations education, strong business acumen, hiring/training experience, excellent communication, and proficiency with Microsoft Office and golf reservation/POS systems.
Microsoft Office, tee time reservations, POS, retail inventory, Web based golf partners
5d
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Director of Hotel Operations
San Diego, California, United States
$79k-$87k/yr OnsiteFull Time
4+ YOERequires 4+ years of hotel management experience at department-head level or above, full-service hotel experience, managerial and financial skills, English communication, and Microsoft Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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Senior Director, Software Engineering – Customer Content Platform
Eagan or Frisco or New York City or Toronto or San Francisco or Los Angeles or Irvine or McLean or Washington
$159k-$295k/yr HybridFull Time
12+ YOE5+ Mgmt12+ years of software engineering experience, including 5+ years leading engineering managers and distributed teams, with expertise in enterprise-scale data platforms, distributed systems, compliance, migrations, and reliability.
Electronic Medical Records (EMR), Microsoft Excel, iManage, NetDocuments, Microsoft SharePoint, HighQ, Box, Dropbox, Google Drive, MCP
2d
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Sales Director
March Air Reserve Base, California, United States
OnsiteFull Time
Sales experience is not specified; requires relationship-building, customer service, computer skills, health screening, background clearance, and first aid certification or completion within 30 days.
Computer software
5d
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Director of Hotel Operations
San Diego, California, United States
$79k-$87k/yr OnsiteFull Time
4+ YOERequires 4+ years of hotel management experience at Department Head level or above, full-service hotel experience, managerial, financial, communication, analytical, and computer skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
4w
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Center Operations Director
Murrieta, California, United States
$76k-$100k/yr OnsiteFull Time
3+ YOE3+ MgmtThree or more years of leadership or operations management experience; healthcare or customer service experience preferred. Bachelor's degree preferred or equivalent education and experience. Requires communication, customer service, personnel management, and computer skills.
Microsoft Word, Microsoft Excel, HIPAA, PHI
2d
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Hotel and Park Director Of Operations
San Diego, California, United States
$110k-$125k/yr FieldFull Time
7+ YOERequires 7+ years of progressive hospitality or high-volume service operations leadership, experience leading managers and large teams, and expertise in labor management, scheduling, budgeting, client relations, and performance improvement.
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