53 customer experience director jobs at 40 companies in Salinas, CA
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Director of Customer Experience and Success
Monterey or San Luis Obispo or Monterey County or San Benito County or Santa Cruz County or San Luis Obispo County or Santa Barbara County
$158k-$243k/yr HybridFull Time
10+ YOE3+ MgmtBachelor's degree and 10 years of progressively responsible leadership experience in customer experience, operations, utilities, public agencies, sustainability, or related fields; 3 years supervising professional staff required.
Salesforce, Marketing Cloud, Tableau, AI, CRM
2mo
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Director, Customer Success
Santa Clara, California, United States
HybridFull Time
8+ YOE8+ years in the semiconductor industry (PD/DV preferred), proven technical team leadership, experience owning strategic customer relationships, ability to operate at technical and executive levels, strong communication and presentation skills.
3d
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Director Member Experience (Pasadena, CA)
Pasadena or Los Angeles County or Orange County or San Bernardino County or Riverside County or Ventura County or Santa Barbara County or San Diego County or Imperial County or Fresno County or Kern County or Kings County or Madera County or Merced County or Mariposa County or Monterey County or San Benito County or San Joaquin County or San Luis Obispo County or Santa Cruz County or Stanislaus County or Tulare County
$176k-$273k/yr HybridFull Time
10+ YOE5+ Mgmt10+ years in member/customer experience, 5+ years in leadership and team management, enterprise experience program development, KPI analysis, executive presentation, and cross-functional influence; CCXP preferred.
Qualtrics, Medallia, Microsoft 365, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Teams
2w
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Director, NA L3 Customer Support
Campbell or North America
HybridFull Time
10+ YOE5+ MgmtBachelor's degree,10+ years in enterprise technical support or product implementation with 5+ years in leadership; deep PLM,SaaS,and hybrid cloud/on-premise expertise; ITIL/DevOps experience; strong leadership, RCA and escalation management skills.
PLM, SaaS, ITIL, DevOps
1mo
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Director, Customer Success - Data Management
Santa Clara, California, United States
$192k-$307k/yr OnsiteFull Time
10+ YOE5+ Mgmt10+ years in customer success or related roles, 5+ years leading teams, experience with enterprise SaaS/data management, strong executive communication and strategic planning; bachelor's degree preferred.
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Director of Experience + Lifestyle (Front Office + Food and Beverage)
San Diego or Atlanta or Austin or Charlotte or Chicago or Denver or Fort Lauderdale or Los Angeles or Miami or Nashville or Oakland or Philadelphia or Pittsburgh or Portland or San Francisco or San Jose or Santa Monica or Scottsdale or Seattle
$75k-$85k/yr OnsiteFull Time
4+ YOEBachelor’s degree and 4+ years in hospitality, events, restaurant, banquet, catering, members club, guest service, or front office operations; management, employee development, budgeting, and Microsoft Office experience required.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft SharePoint
3w
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Senior Director, Customer Marketing
Santa Clara, California, United States
$262k-$292k/yr HybridFull Time
10+ YOE10+ years in customer marketing or advocacy in B2B technology, strong executive presence, program-building and analytics experience, team leadership, excellent writing and storytelling; BS/BA preferred.
2mo
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Sr Director, Customer Success and Outcomes
Santa Clara, California, United States
$190k-$220k/yr HybridFull Time
8+ YOE3+ Mgmt8+ years in customer success or post-sales B2B SaaS, 3+ years managing CS teams, ownership of gross/net retention, strong operational and analytical skills, experience with mid-market/enterprise implementations, relevant degree (MBA a plus).
Salesforce
3w
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Senior Director, Lead of Customer Operations
San Jose, California, United States
$210k-$303k/yr OnsiteFull Time
15+ YOE7+ Mgmt15+ years in customer/commercial operations, 7+ years people leadership, semiconductor or FPGA experience, proven process improvement and escalation management, Bachelor\u0002s required (advanced degree preferred).
1w
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Senior Director, Customer Marketing - Santa Clara, CA - Hybrid
Santa Clara, California, United States
$236k-$295k/yr HybridFull Time
7+ YOEBachelor's degree in marketing, business, communications, or related field; 7–10 years of enterprise marketing experience; customer marketing required; Salesforce and Marketo experience; B2B SaaS preferred.
Salesforce, Marketo
2w
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Customer Business Operations Director – Global Accounts (M6)
Santa Clara, California, United States
$181k-$249k/yr OnsiteFull Time
12+ YOE5+ MgmtBachelor's degree and 12+ years experience in customer business operations/order management with 5+ years leading global teams; strong ERP/SAP knowledge, order-to-cash, revenue recognition, and cross-functional leadership.
ERP, SAP
1mo
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Director Customer Support - US Customer Solutions Group
Santa Clara, California, United States
$190k-$285k/yr OnsiteFull Time
15+ YOE7+ Mgmt15+ years networking experience with data center/AI infrastructure, 7+ years managing engineering teams and customer-facing technical roles, degree in CS/CE, experience with switch drivers and debugging preferred.
SAI, Sonic
2w
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Sr. Director, Marketing - Data Center & & AI Infrastructure
Santa Clara, California, United States
$223k-$320k/yr OnsiteFull Time
15+ YOE15+ years in product marketing/management within semiconductors, director-level product strategy and go-to-market experience, BSc in EE/CE/CS, strong market analysis and customer engagement skills.
IEEE 1588, SyncE
1w
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Software Director – SONiC
San Jose, California, United States
OnsiteFull Time
10+ YOE5+ Mgmt10+ years in networking software engineering and management, 5+ years leading software teams, deep expertise with SONiC and open-source NOS, experience with data center networking and whitebox switches, strong customer engagement and strategic planning skills.
SONiC, DENT, SAI, P4, eBPF, AI/ML, CI/CD, EVPN-VXLAN, SmartNIC, switchdev, BSP
2mo
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Account Director, Data Centers
California or San Francisco or Santa Clara
$180k-$271k/yr RemoteFull Time
10+ YOEBachelor’s degree in engineering or business required, 10 years of sales experience, strategic account management expertise, data center customer experience, and U.S. work authorization.
Sales X-Ray
2mo
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Account Director, Data Centers
California or San Francisco or Santa Clara
$180k-$271k/yr RemoteFull Time
10+ YOEBachelor's degree in engineering or business required, MBA preferred; 10+ years sales experience required (12+ account management preferred); experience with data center customers and renewable energy products preferred; US work authorization and travel required.
1w
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Director, Agentic Shopping
San Jose, California, United States
$241k-$322k/yr OnsiteFull Time
12+ YOE12+ years leadership in applied research or ML/search/NLP, experience delivering AI/ML customer experiences, deep expertise in conversational search or related areas, strong technical and executive communication skills.
1mo
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Director, Product Marketing
San Jose or Longmont
$186k-$319k/yr HybridFull Time
12+ YOE12+ years in data center architecture or hyperscaler infrastructure; proven hyperscaler engagement; deep experience with custom ASIC/FPGA solutions; strong cross-functional and executive communication.
ASIC, FPGA, SmartNIC, DPU, BMC, PCIe, CXL
2mo
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Associate Director, Member Engagement and Outreach
Los Gatos, California, United States
$91k-$112k/yr OnsiteFull Time
3+ YOE2+ Mgmt3+ years healthcare customer service center experience preferred, 2 years managing supervisors, bachelor\u0002s degree required, valid CA driver\u0002s license may be required, DOJ/FBI/CAIC background clearances required.
5d
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Director of Nursing, DON
San Jose, California, United States
$160k-$185k/yr OnsiteFull Time
3+ YOE3+ MgmtCurrent California RN license and 3 years of nurse management experience in a post-acute, skilled nursing, long-term care, or hospital setting; strong communication, customer service, teamwork, and organizational skills.
PDR
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