20 customer support lead jobs at 12 companies in Salinas, CA
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User Support Lead
San Jose, California, United States
OnsiteFull Time
Figure: Develops autonomous humanoid robots for commercial and residential tasks.
5+ YOE2+ MgmtRequires 5+ years in software product support, including 2+ years building or leading teams; support platform administration, AI agent deployment, technical troubleshooting, bug reporting, scaling operations, analytics, and excellent written communication.
AmphenolNYSE: APH: Manufactures electronic and fiber optic connectors and interconnect systems.
2+ YOEBachelor's in mechanical or related engineering, 2+ years technical support experience in connector industry, proficiency with Creo and Windchill, 3D modeling, strong communication and customer-facing skills; some travel required.
AmphenolNYSE: APH: Designs and manufactures electrical connectors and interconnect systems.
2+ YOEBachelor's in mechanical engineering or related field required; 2+ years technical support experience in the connector industry; proficiency with Creo and Windchill, Microsoft Office; knowledge of server/storage architectures and industry specifications preferred.
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
Provide technical support and escalations for customer systems, lead installations/upgrades, troubleshoot and debug equipment, generate performance metrics and documentation.
San Francisco or Milpitas or San Jose or Chicago or Colorado or Illinois or North Carolina or Texas or Oregon or California or Idaho or Delaware
$184k-$264k/yrRemoteFull Time
CiscoNASDAQ: CSCO: Develops and sells networking hardware and cybersecurity software.
8+ YOE8+ years in customer escalations/technical support; deep Meraki Dashboard and cloud-managed networking knowledge; experience leading critical incident responses, trend analysis, cross-functional collaboration, and creating support documentation.
Macy'sNYSE: M: Operates department stores selling apparel, home goods, and luxury items.
Provide customer service, lead colleagues, execute merchandising and receiving tasks, use POS and RF equipment, lift up to 50 lbs, standing and moving for extended periods; high school diploma preferred; 1-2 years retail experience preferred.
Point of sale technology, Radio frequency equipment, Handheld equipment, Cash register, Macy's mobile app
WiproNYSE: WIT: Global technology services and consulting for digital transformation.
5+ YOELead VLSI development and board design; define architecture, layout and verification; 5+ years VLSI experience; team leadership and customer-facing support; familiarity with verification standards.
Evereve: Retailer providing curated women's fashion and personalized styling services.
Lead by example on sales floor, provide styling and customer service, support daily store operations and merchandising; fashion credibility, coachable, high emotional intelligence.
City of Watsonville: A local government providing municipal services and public infrastructure.
6+ YOELead administrative support including supervising customer service staff, coordinating commission meetings and agendas, taking minutes, performing budget/payroll tasks, and handling confidential departmental functions.
J.JillNYSE: JILL: Retailer of women's apparel, footwear, and accessories.
1+ YOE1+ year retail sales experience, strong customer service and communication, ability to coach and support team, flexible schedule including weekends/evenings/holidays.
The North Face Outlet: Sales Lead - Gilroy Premium Outlets
Gilroy, California, United States
$20-$26/hrOnsitePart Time
VF CorporationNYSE: VFC: Global apparel and footwear conglomerate owning iconic lifestyle brands.
Retail sales role supporting customer engagement, driving store sales, coaching associates; 1 year retail experience preferred but not required; high school diploma preferred; ability to stand, lift light-to-moderate weight, and use retail software and spreadsheets.
AppleNASDAQ: AAPL: Designs and sells consumer electronics, software, and online services.
Lead store operations to drive customer interactions and performance, develop managers, support store leadership, and analyze and solve complex business problems.
Applied MaterialsNASDAQ: AMAT: Produces equipment and services for chip and display manufacturing.
Experienced application engineer to lead complex application activities, interface with customers, define product application plans, develop and transfer new application capabilities, and support system performance and evaluations.