46 customer experience director jobs at 36 companies in Stockton, CA

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Director, Customer Experience & Engagement - 26-77
San Ramon, California, United States
$137k-$182k/yr OnsiteFull Time
PriMed Management Consulting Services
PriMed Management Consulting Services: Physician-owned independent physician association serving Northern California patients through 6,000+ primary and specialty doctors.
6+ YOE5+ MgmtBA/BS required, minimum 6 years related experience, 5 years managing staff, experience with member experience programs and technology, strong communication, analysis and project management skills, valid driver’s license.
Epic, Salesforce, Hello World, Cipher Health, RingCentral, MyChart, Cheers, Campaigns, Microsoft PowerPoint, Microsoft Word, Microsoft Excel
2w
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Director Member Experience (Pasadena, CA)
Pasadena or Los Angeles County or Orange County or San Bernardino County or Riverside County or Ventura County or Santa Barbara County or San Diego County or Imperial County or Fresno County or Kern County or Kings County or Madera County or Merced County or Mariposa County or Monterey County or San Benito County or San Joaquin County or San Luis Obispo County or Santa Cruz County or Stanislaus County or Tulare County
$176k-$273k/yr HybridFull Time
Wescom Credit Union
Wescom Credit Union: Member-owned California credit union providing banking, lending, insurance, and wealth-management services to Californians.
10+ YOE5+ Mgmt10+ years in member/customer experience, 5+ years in leadership and team management, enterprise experience program development, KPI analysis, executive presentation, and cross-functional influence; CCXP preferred.
Qualtrics, Medallia, Microsoft 365, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Teams
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Membership Experience & Operations Director
Sacramento, California, United States
$125k-$129k/yr OnsiteFull Time
Association of California School Administrators
Association of California School Administrators: Nonprofit professional association serving California school administrators through advocacy, member services, and leadership development.
7+ YOE7+ years leading membership or customer service operations with supervisory responsibility; bachelor\u0002s preferred; experience with AMS/CRM, ticketing systems, data stewardship, SOPs, budgeting, and change leadership.
Microsoft Dynamics 365
2mo
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Director Product Delivery - Customer Experiences
Camp Hill or Alpharetta or San Francisco or Oakland or Rancho Cordova or Alaska or North Dakota or Nebraska or Hawaii or Oklahoma or Vermont or Maine or West Virginia or New Hampshire or Wyoming or District of Columbia or Puerto Rico
$141k-$305k/yr HybridFull Time
Delta Dental Plans Association
Delta Dental Plans Association: Not-for-profit national association representing 39 independent dental insurers and coordinating coverage across the United States.
8+ YOE3+ Mgmt12+ years experience (Bachelor's preferred), 8+ years with product/design/engineering in agile, 3+ years management, 3+ years in healthcare, strong delivery track record, analytics, project and stakeholder management.
Microsoft 365, Nuance, Genesys, IVR, PEGA
3w
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Assistant Spa Director
Fair Oaks, California, United States
OnsiteFull Time
California Sun Wellness Spa
California Sun Wellness Spa: Family-owned wellness spa serving Northern California and Reno with tanning, recovery, beauty, and self-care services.
Prior spa management or related hospitality experience preferred, with leadership, communication, customer service, wellness knowledge, multitasking, and time management skills.
point-of-sale software
3w
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Lab Director
Salida, California, United States
$140k-$148k/yr OnsiteFull Time
Mérieux NutriSciences
Mérieux NutriSciences: Protecting consumer health through food safety and quality solutions.
Bachelor's or master's degree or equivalent experience with advanced microbiology, chemistry, and food science knowledge; supervisory experience, management skills, communication, analytical, customer relations, and computer skills required.
Laboratory Information Management System (LIMS)
2w
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Sr. Director Call Center (8086)
San Leandro or United States
$160k-$175k/yr HybridFull Time
Ariat International
Ariat International: Manufacturer of performance footwear and apparel for equestrian athletes and outdoor work professionals.
8+ YOE5+ MgmtRequires 8–12+ years in call center or customer service operations, 5+ years leading multichannel contact-center teams, a bachelor's degree or equivalent experience, and CRM, Salesforce, SAP, Five9, Zoom, and workforce management expertise.
CRM, Salesforce, SAP, Five9, Zoom, AI
2w
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Admissions Director
Hayward, California, United States
$77k-$79k/yr OnsiteFull Time
Aria Nursing & Rehabilitation
Aria Nursing & Rehabilitation: Private U.S. operator of skilled nursing, rehabilitation, sub-acute, assisted living, and long-term care communities for older adults.
3+ YOERequires 3+ years in healthcare, schedule flexibility, and customer service skills. College coursework in healthcare administration, business, marketing, or public relations and Microsoft Office experience preferred.
Microsoft Office, Core Operating System (PCC)
1w
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Director, Logistics
Union City or San Francisco or Sacramento or California
$144k-$175k/yr FieldFull Time
Southland Industries
Southland Industries: Mechanical, electrical, and plumbing engineering and construction firm.
10+ YOE5+ Mgmt10+ years in logistics and 5+ years managing people preferred; regional logistics experience, strong communication, analytical, project management, prioritization, customer service, and computer skills required.
Microsoft Excel, Tool Watch, Microsoft Outlook, Coins, Scheduling Software
5d
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Store Director
San Jose or Pleasanton or Nevada or Hawaii
$90k-$125k/yr OnsiteFull Time
Safeway
Safeway: Safeway is a private American supermarket chain serving grocery and general-merchandise shoppers as an Albertsons Companies banner.
3+ YOE3+ MgmtHigh school diploma required; college degree preferred. Requires retail grocery experience and 3 years as a Store Manager or 5+ years of retail or Assistant Manager experience, plus leadership, analytical, customer service, and computer skills.
3mo
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Customer Service Coordinator, Disability Access Center
Sacramento, California, United States
$4k-$6k/mo OnsiteMultiple Commitments Available
California State University, Sacramento
California State University, Sacramento: The 23-campus public university system of California.
Front desk liaison; communicate with students and staff; supervise student assistants; coordinate with Access Coordinators and Directors.
Microsoft Word, Outlook, Excel, PowerPoint, Oracle (Client/Server Windows), CMS, Database software
2mo
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Operations Director - JCC
Sacramento, California, United States
$145k/yr OnsiteFull Time
PRIDE Industries
PRIDE Industries: Providing employment and vocational support services for individuals with disabilities.
5+ YOE3+ Mgmt5+ years repair and maintenance experience (including 3+ years supervisory); knowledge of HVAC/refrigeration, estimating, safety, supervisory and customer service skills; advanced computer literacy and strong communication.
1mo
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Senior Director, Sales
Livermore, California, United States
$316k-$414k/yr OnsiteFull Time
FormFactor, Inc.
FormFactor, Inc.NASDAQ: FORM: Provider of essential test and measurement technologies for the semiconductor industry.
14+ YOE14+ Mgmt14+ years related experience with leadership in global account management for hyperscaler customers; bachelor's degree (or equivalent), strong cross-functional leadership, account planning, forecasting, pricing, and executive relationship skills.
2w
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Community Director II
Bay Point, California, United States
$91k/yr OnsiteFull Time
Prime Residential
Prime Residential: Privately held West Coast multifamily owner and operator providing apartment homes and property management for residents.
5+ YOE3+ MgmtRequires 5+ years of property management experience, 3+ years supervising, knowledge of employment, fair housing, and landlord-tenant laws, leadership, financial, marketing, customer service skills, and a valid driver's license.
2mo
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Summer Camp Director
Walnut Creek, California, United States
$23-$25/hr OnsiteFull Time
The Bay Club Company
The Bay Club Company: An active lifestyle and hospitality operating private clubs.
3+ YOE3+ MgmtMinimum 3 years childcare operations/management experience, ability to create camp programs, supervise staff, CPR certification required, strong customer service and communication, computer literate, able to work weekends/evenings/holidays.
1mo
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Community Sales Director
Carmichael or Sacramento
$36-$41/hr FieldFull Time
Atria Senior Living
Atria Senior Living: Operator of independent, assisted, and memory care communities.
1+ YOERequires 1+ year related sales experience, valid driver's license, customer service, financial, computer, organizational, confidentiality, and multitasking skills. Bachelor's degree preferred.
Customer Relationship Management database
6d
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Center Operations Director
West Sacramento, California, United States
$77k-$101k/yr OnsiteFull Time
Concentra
ConcentraNYSE: CON: The nation’s leading occupational health care.
3+ YOE3+ MgmtBachelor's degree preferred or equivalent education and experience; 3+ years of leadership or operations management experience; healthcare or customer service experience preferred; proficiency in Word and Excel.
Microsoft Word, Microsoft Excel, HIPAA, PHI
4w
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Community Sales Director
Sacramento, California, United States
$36-$41/hr FieldFull Time
Atria Senior Living
Atria Senior Living: Operator of independent, assisted, and memory care communities.
1+ YOE1+ year related sales experience, bachelor’s degree preferred, valid driver’s license, strong customer service, CRM and electronic file management skills, basic financial knowledge, ability to work flexible hours including evenings/weekends/holidays.
3w
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Utilities ERCS Principal Director
Albany or Arlington or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$139k-$434k/yr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global professional services delivering 360° value.
12+ YOERequires 12+ years in utilities, transformation leadership, consulting and commercial acumen, executive advising, sales development, digital and customer experience expertise, team leadership, and a bachelor's degree.
SAP, Oracle, AI, GenAI, data analytics, agile
3w
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Utilities ERCS Principal Director
Houston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Arlington or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$139k-$434k/yr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global professional services delivering 360° value.
12+ YOE12+ years in utilities, including retail, customer operations, and meter-to-cash transformation; CIS implementation experience; executive advisory, consulting, commercial, sales, P&L, and senior team leadership experience; bachelor's degree or equivalent.
SAP, Oracle, Data, AI, GenAI

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