26 customer experience director jobs at 20 companies in Willowick, OH
2mo
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Director, Customer Implementations
Bethesda or Canton or Charlottesville or Richmond or Cleveland or Raleigh or Philadelphia or Boston or Atlanta or Jacksonville or Houston or Alabama or Arizona or California or Colorado or Connecticut or Delaware or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Maryland or Massachusetts or Michigan or Minnesota or Nevada or New Jersey or New York or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$150k-$165k/yr RemoteFull Time
10+ YOE6+ Mgmt10+ years in B2B SaaS implementation or delivery operations and 6+ years leading global teams; enterprise implementation, customer value, AI, automation, and Eastern Time Zone experience required.
AI, automation, dashboards, workflow tools, digital workers, ERP
2mo
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Customer Relationship/Retention Marketing Director
Cleveland, Ohio, United States
OnsiteFull Time
BA/BS in marketing or business required (MBA preferred). Proven customer retention marketing experience in retail/consumer/casino, leadership experience, CRM and data analysis skills, and experience designing rewards/promotions.
CRM
1mo
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Admissions Director
Streetsboro, Ohio, United States
OnsiteFull Time
1+ YOEExperience in customer relations or admissions, knowledge of Medicare/Medicaid reimbursement, strong communication and presentation skills, organized and able to manage referral relationships.
7h
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Director Retail
Akron, Ohio, United States
OnsiteFull Time
5+ YOEHigh school diploma or equivalent and 5+ years of retail management experience in golf, sports, or luxury hospitality. Requires leadership, customer service, analytical, organizational, and inventory skills.
retail management software, POS systems, inventory control practices, data analytics, social media
3d
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Director of Front Offices - Hotel Cleveland, Autograph Collection
Cleveland, Ohio, United States
$75k-$80k/yr OnsiteFull Time
Requires customer service and management experience, front office operations knowledge, supervisory and performance management skills, strong communication, accounting and organizational skills, and the ability to handle upset guests.
3w
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Childcare Assistant Director
Cleveland, Ohio, United States
OnsiteFull Time
Inspire Early Education: Operates preschools and childcare centers providing early childhood education.
2+ YOETwo- or four-year degree in early childhood education or CPL 3 in OPR; minimum 2 years lead teaching experience preferred; energetic, personable, team-oriented, strong customer service and reliability.
CRM, KiddleFeed
3d
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Assistant Store Director
Lorain, Ohio, United States
OnsiteFull Time
5+ YOE4+ MgmtBachelor's degree or equivalent experience, 5+ years of retail, grocery, operations management, or customer service experience, and 4+ years of progressive leadership experience.
2mo
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Director, Mass Torts - Disputes, Claims & Investigations
Chicago or Houston or Arlington or Philadelphia or Cleveland or Grand Rapids or Detroit or Baltimore or Washington or Tysons Corner
$145k-$300k/yr OnsiteFull Time
10+ YOE10+ years consulting experience in accounting/finance/economics, 4-year degree required (advanced degree preferred), mass torts expertise, strong leadership, client management, and financial/claims analysis skills; professional designations welcomed.
1mo
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Associate Director, Credit Operations Support
Brook Park or Cleveland
OnsiteFull Time
5+ YOEExperience managing operations, compliance, audit, disputes, payments and fraud; strong analytical, financial and communication skills; Microsoft Office proficiency; associate degree +5 years (bachelor's +10 years preferred).
Microsoft Office
3w
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Utilities ERCS Principal Director
Albany or Arlington or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$139k-$434k/yr OnsiteFull Time
12+ YOERequires 12+ years in utilities, transformation leadership, consulting and commercial acumen, executive advising, sales development, digital and customer experience expertise, team leadership, and a bachelor's degree.
SAP, Oracle, AI, GenAI, data analytics, agile
3w
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Utilities ERCS Principal Director
Houston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Arlington or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$139k-$434k/yr OnsiteFull Time
12+ YOE12+ years in utilities, including retail, customer operations, and meter-to-cash transformation; CIS implementation experience; executive advisory, consulting, commercial, sales, P&L, and senior team leadership experience; bachelor's degree or equivalent.
SAP, Oracle, Data, AI, GenAI
2w
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Food Service Director
Medina, Ohio, United States
$80k-$90k/yr OnsiteFull Time
4+ YOE1+ MgmtRequires 4+ years of experience, including 1–3 years in management and prior food service experience; strong communication, customer relationship, operational, financial, safety, and sanitation skills.
2w
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Director of Business Development
Homestead or Wittmann or Cleveland or United States or United Kingdom or Germany or China
OnsiteFull Time
Advanced technical degree, successful sales and marketing experience, team coaching and mentoring ability, customer issue resolution experience, and willingness to travel 25–40%.
2w
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Director of Community Engagement
Berea, Ohio, United States
$48k/yr OnsiteFull Time
Experience in sales, marketing, case management, or customer service in healthcare or senior living; strong relationship-building, communication, collaboration, and organizational skills.
social media
1w
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Director Registration and Scheduling
Ashtabula, Ohio, United States
OnsiteFull Time
5+ YOE5+ MgmtRequires five years of registration or scheduling experience, customer service experience, medical terminology knowledge, and strong communication, analytical, and organizational skills. Five years of management experience and EPIC knowledge preferred.
Electronic Medical Record (EMR), EPIC
1mo
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Director of Financial Aid
Beachwood, Ohio, United States
OnsiteFull Time
3+ YOE1+ MgmtBachelor's degree preferred; 3 years Title IV aid administration experience (management preferred); minimum 1 year supervisory experience preferred; customer service, discretion, and strong communication skills.
2w
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Retail District Director - Ohio, D31
Ohio or Cleveland or Columbus or Pittsburgh
FieldFull Time
8+ YOERequires 8+ years of retail management, multi-unit operations experience, leadership of diverse teams of 75+ employees, customer service expertise, and proficiency in budgeting, planning, merchandising, inventory control, and loss prevention.
Retail operations, Visual merchandising, Inventory control, Loss prevention
2w
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Executive Director- Soccer Shots/ Super Hoopers/ TrueCut Track
Cuyahoga Falls or United States
$60k-$65k/yr HybridFull Time
Leadership experience managing teams, project management and communication skills, digital marketing and CRM experience, data analysis, customer service, and flexibility for occasional evenings and weekends.
CRM, social media
1w
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Regional Director of Property Management
Columbus or Cincinnati or Cleveland or Detroit or Ohio or Michigan
FieldFull Time
Requires strong communication, people, analytical, financial, budgeting, customer service, and problem-solving skills; knowledge of affordable housing programs; property management leadership experience and Ohio residency or relocation willingness.
Yardi
1mo
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Sales Director/Consultant
Akron, Ohio, United States
OnsiteFull Time
Valid driver's license with clean record, strong communication and customer-service skills, tech fluency with smartphones/tablets, ability to build customer relationships and close deals.
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