20,811 customer experience jobs at 3,422 companies in Elgin, IL
3w
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Customer Experience Coordinator
New Lenox, Illinois, United States
$16-$17/hr OnsiteFull Time
1+ YOE0.5+ MgmtProvide excellent customer experience, supervise front-end associates, train and coach staff, handle POS coverage, respond to customer issues; 1 year retail and 6 months leadership experience required, flexible schedule.
POS
1w
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Customer Experience Specialist
Rolling Meadows, Illinois, United States
OnsiteFull Time
Minimum 1 year customer service experience, strong communication, friendly team-player, adaptable, and able to perform administrative tasks and customer communications.
3w
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Customer Experience Advocate
Tinley Park, Illinois, United States
$22-$25/hr HybridFull Time
Associate's degree or equivalent experience, customer-facing experience preferred, ERP/CRM and Microsoft Office familiarity, strong communication, problem solving, punctuality; must be authorized to work in the U.S.
ERP, Oracle, SAP, CRM, Microsoft Office
2mo
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Customer Experience Manager
Elk Grove Village, Illinois, United States
$120k-$140k/yr OnsiteFull Time
10+ YOELead global customer experience team, develop CX strategy, manage escalations, drive continuous improvement; bachelor\u000degree required, MBA preferred, 10+ years customer service/inside sales management experience.
Microsoft Office, CRM, ERP
1w
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Specialist, Customer Experience
Vernon Hills, Illinois, United States
$18-$20/hr HybridFull Time
1+ YOE1–2+ years customer service experience, high school diploma required (bachelor's preferred), proficiency with Microsoft Office and AS400, strong communication and ability to learn scientific terminology.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, AS400
1mo
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Customer Experience Manager
Richfield or West Des Moines or Chicago or Birmingham
$152k-$193k/yr RemoteFull Time
12+ YOEBachelor's or equivalent, 12+ years customer-facing IT experience, experience driving software adoption, engaging executives and technical leaders, and leading cross-functional teams.
3w
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Specialist Customer Experience
Woodstock, Illinois, United States
$22-$23/hr OnsiteFull Time
2+ YOEHigh school diploma/GED, 2+ years call center experience, strong verbal/written communication, Microsoft Word/Excel/Outlook skills, customer-service mindset, detail-oriented, able to lift up to 10 lbs, some regional travel.
Microsoft Word, Microsoft Excel, Microsoft Outlook
2mo
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Customer Experience Specialist
Arlington Heights, Illinois, United States
$22/hr OnsiteFull Time
Strong computer skills; exceptional problem-solving; excellent written and verbal communication; ability to manage difficult or emotional customers, multitask, remain composed under pressure, and act fairly and with integrity.
1mo
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Customer Experience Manager
Janesville or Rockford
$21/hr OnsiteFull Time
Retail customer service management, POS and computer proficiency, strong communication and problem-solving, cash/collections experience, ability to travel between stores and work retail hours.
POS
4w
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Customer Experience Agent
Palatine, Illinois, United States
$19-$27/hr OnsiteFull Time
Provide high-quality customer support via phone, email, and chat; handle shipment inquiries, scheduling, claims, and disputes; strong communication, attention to detail, and problem-solving skills; high school diploma/GED required.
Microsoft Office, Freshdesk
1mo
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Customer Experience Associate
Highland Park, Illinois, United States
OnsiteFull Time
3+ YOEInbound call center role processing orders, resolving credits/returns/warranties and freight/warranty claims; requires strong problem solving, customer service, and ability to work with multiple software systems. Bachelor's preferred or HS + 3+ years relevant experience.
Enterprises Resource Planning (ERP)
2w
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Customer Experience Lead - Full Time
Bloomingdale, Illinois, United States
$16/hr OnsiteFull Time
Customer-service and leadership experience; ability to lead and coach associates, manage front-end operations, and work nights/weekends/holidays.
2mo
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Customer Experience Representative - ICS
Chicago, Illinois, United States
$47k-$59k/yr OnsiteFull Time
1+ YOEHigh school diploma/GED required; 1–2 years customer service or sales experience preferred; strong communication, prioritization, and customer-focused problem-solving skills.
1mo
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Customer Experience Associate
Highland Park, Illinois, United States
OnsiteFull Time
3+ YOE3+ years relevant experience (or bachelor's degree), strong problem-solving and communication skills, experience with ERP/case management systems, ability to handle inbound calls, orders, claims, and email responses.
Enterprise Resource Planning (ERP), Case Management
2w
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Customer Experience Coordinator
Irving or Lawrenceville or Charlotte or Lisle or Farmington Hills or Indianapolis or Phoenix or Tampa
HybridFull Time
3+ YOEHigh school/GED required, 3 years commercial underwriting/premium audit/agency/loss control/claims experience, proficient with Microsoft Office, strong communication, analytical and organizational skills, ability to travel up to 5%.
Microsoft Office Suite
1mo
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Manufacturing Customer Experience Specialist
Bolingbrook, Illinois, United States
$55k/yr OnsiteFull Time
3+ YOE3+ years in customer service/inside sales or sales support; strong communication, detail orientation, ERP/CRM experience (Mie Trak™, Job Boss™ a plus), Salesforce a plus.
ERP, CRM, Mie Trak™, Job Boss™, Salesforce
1mo
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Regional Customer Experience Supervisor
Lisle, Illinois, United States
$70k/yr OnsiteFull Time
5+ YOE5+ years customer service experience required, leadership experience preferred; strong coaching, call monitoring, and communication skills; moderate-advanced Microsoft Word/Excel/Outlook skills; RingCentral and RCC competency; daily onsite presence with regional travel.
RingCentral, RCC, DASH, IVR, PERC, Microsoft Word, Microsoft Excel, Microsoft Outlook
3w
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Director of Customer Experience
Homewood, Illinois, United States
OnsiteFull Time
1+ YOEHigh school diploma, 1+ year experience, strong communication skills, ability to read/write English, oversee customer service programs and support departments.
2mo
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Customer Experience Team Member
Bolingbrook or United States
HybridFull Time
Customer service experience, product knowledge, problem-solving, and proficiency in Microsoft Office; familiarity with Epicor Prophet 21 or Salesforce a plus.
Microsoft Office Suite, Epicor Prophet 21, Salesforce
5d
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Customer Experience Advisor (Hanover Park)
Hanover Park or Chicago
$35k-$44k/yr OnsiteFull Time
1+ YOEMinimum one year of customer service experience; strong verbal and written communication, high-volume call and email handling, relationship-building, accuracy, adaptability, and CRM recordkeeping skills.
CRM
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