27,120 customer experience jobs at 4,212 companies in Illinois
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Customer Experience Coordinator
New Lenox, Illinois, United States
$16-$17/hr OnsiteFull Time
1+ YOE0.5+ MgmtProvide excellent customer experience, supervise front-end associates, train and coach staff, handle POS coverage, respond to customer issues; 1 year retail and 6 months leadership experience required, flexible schedule.
POS
1w
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Customer Experience Specialist
Rolling Meadows, Illinois, United States
OnsiteFull Time
Minimum 1 year customer service experience, strong communication, friendly team-player, adaptable, and able to perform administrative tasks and customer communications.
3w
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Customer Experience Advocate
Tinley Park, Illinois, United States
$22-$25/hr HybridFull Time
Associate's degree or equivalent experience, customer-facing experience preferred, ERP/CRM and Microsoft Office familiarity, strong communication, problem solving, punctuality; must be authorized to work in the U.S.
ERP, Oracle, SAP, CRM, Microsoft Office
2mo
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Customer Experience Manager
Elk Grove Village, Illinois, United States
$120k-$140k/yr OnsiteFull Time
10+ YOELead global customer experience team, develop CX strategy, manage escalations, drive continuous improvement; bachelor\u000degree required, MBA preferred, 10+ years customer service/inside sales management experience.
Microsoft Office, CRM, ERP
3w
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Customer Experience Specialist
Lake Forest, Illinois, United States
$55k-$65k/yr OnsiteFull Time
3+ YOERequires 3+ years in customer support, order management, building materials, construction, manufacturing support, inside sales, or customer experience; strong communication, organization, problem-solving, and CRM skills.
Salesforce CRM
1w
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Specialist, Customer Experience
Vernon Hills, Illinois, United States
$18-$20/hr HybridFull Time
1+ YOE1–2+ years customer service experience, high school diploma required (bachelor's preferred), proficiency with Microsoft Office and AS400, strong communication and ability to learn scientific terminology.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, AS400
1w
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Customer Experience Associate
Moline, Illinois, United States
$16/hr OnsiteFull Time
3+ YOE3+ years customer service experience with operations and sales; rental car experience a plus; strong communication, relationship-building, problem-solving skills.
1w
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Customer Experience Manager
Dayton or Illinois or Georgia or Texas or Ohio or North Carolina or Pennsylvania or Michigan or Florida or Ontario
$87k-$144k/yr HybridFull Time
Experience in customer experience, journey mapping or UX research; AI and CX platform familiarity; proven project leadership, analytics with CX metrics, and stakeholder communication.
Qualtrics, Medallia, Salesforce, Zendesk, LLMs
1mo
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Customer Experience Manager
Richfield or West Des Moines or Chicago or Birmingham
$152k-$193k/yr RemoteFull Time
12+ YOEBachelor's or equivalent, 12+ years customer-facing IT experience, experience driving software adoption, engaging executives and technical leaders, and leading cross-functional teams.
3w
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Specialist Customer Experience
Woodstock, Illinois, United States
$22-$23/hr OnsiteFull Time
2+ YOEHigh school diploma/GED, 2+ years call center experience, strong verbal/written communication, Microsoft Word/Excel/Outlook skills, customer-service mindset, detail-oriented, able to lift up to 10 lbs, some regional travel.
Microsoft Word, Microsoft Excel, Microsoft Outlook
2mo
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Customer Experience Specialist
Arlington Heights, Illinois, United States
$22/hr OnsiteFull Time
Strong computer skills; exceptional problem-solving; excellent written and verbal communication; ability to manage difficult or emotional customers, multitask, remain composed under pressure, and act fairly and with integrity.
1mo
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Customer Experience Agent
Palatine, Illinois, United States
$19-$27/hr OnsiteFull Time
Handle high-volume customer calls, emails and chats; resolve shipment issues; calculate freight rates; high school diploma/GED; strong communication and organizational skills; Microsoft Office proficiency.
Freshdesk, Microsoft Office
1w
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Customer Experience Manager
Dayton or Ontario or Florida or Georgia or Illinois or Michigan or North Carolina or Ohio or Pennsylvania or Texas
$87k-$144k/yr HybridFull Time
Experience in customer experience or related field; journey mapping, service design, or UX research; familiarity with conversational AI/LLMs; proven CX project execution and metric analysis; strong communication and stakeholder influence.
Qualtrics, Medallia, Salesforce, Zendesk
4w
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Customer Experience Manager
Janesville or Rockford
$21/hr OnsiteFull Time
Retail customer service management, POS and computer proficiency, strong communication and problem-solving, cash/collections experience, ability to travel between stores and work retail hours.
POS
3w
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Customer Experience Specialist
Lake Forest, Illinois, United States
$50k-$60k/yr OnsiteFull Time
3+ YOE3+ years in customer support/order management or related roles; experience with CRM (Salesforce), strong communication, organizational and problem-solving skills; order coordination and technical product support.
Salesforce CRM
1mo
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Customer Experience Associate
Highland Park, Illinois, United States
OnsiteFull Time
3+ YOEInbound call center role processing orders, resolving credits/returns/warranties and freight/warranty claims; requires strong problem solving, customer service, and ability to work with multiple software systems. Bachelor's preferred or HS + 3+ years relevant experience.
Enterprises Resource Planning (ERP)
2w
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Customer Experience Lead - Full Time
Bloomingdale, Illinois, United States
$16/hr OnsiteFull Time
Customer-service and leadership experience; ability to lead and coach associates, manage front-end operations, and work nights/weekends/holidays.
2mo
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Customer Experience Representative - ICS
Chicago, Illinois, United States
$47k-$59k/yr OnsiteFull Time
1+ YOEHigh school diploma/GED required; 1–2 years customer service or sales experience preferred; strong communication, prioritization, and customer-focused problem-solving skills.
1mo
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Customer Experience Associate
Highland Park, Illinois, United States
OnsiteFull Time
3+ YOE3+ years relevant experience (or bachelor's degree), strong problem-solving and communication skills, experience with ERP/case management systems, ability to handle inbound calls, orders, claims, and email responses.
Enterprise Resource Planning (ERP), Case Management
1w
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Customer Experience Manager
Dayton or Illinois or Georgia or Texas or Ohio or North Carolina or Pennsylvania or Michigan or Florida or Ontario
$87k-$144k/yr RemoteFull Time
Experience in CX or related field with journey mapping, AI/LLM familiarity, project leadership, analytics with CX metrics and platforms, and stakeholder influence skills.
Qualtrics, Medallia, Salesforce, Zendesk, chatbots, LLMs
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