19,156 customer experience jobs at 3,344 companies in Joliet, IL
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Customer Experience Coordinator
New Lenox, Illinois, United States
$16-$17/hr OnsiteFull Time
1+ YOE0.5+ MgmtProvide excellent customer experience, supervise front-end associates, train and coach staff, handle POS coverage, respond to customer issues; 1 year retail and 6 months leadership experience required, flexible schedule.
POS
2w
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Customer Experience Specialist
Rolling Meadows, Illinois, United States
OnsiteFull Time
Minimum 1 year customer service experience, strong communication, friendly team-player, adaptable, and able to perform administrative tasks and customer communications.
1mo
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Customer Experience Advocate
Tinley Park, Illinois, United States
$22-$25/hr HybridFull Time
Associate's degree or equivalent experience, customer-facing experience preferred, ERP/CRM and Microsoft Office familiarity, strong communication, problem solving, punctuality; must be authorized to work in the U.S.
ERP, Oracle, SAP, CRM, Microsoft Office
2mo
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Customer Experience Manager
Elk Grove Village, Illinois, United States
$120k-$140k/yr OnsiteFull Time
10+ YOELead global customer experience team, develop CX strategy, manage escalations, drive continuous improvement; bachelor\u000degree required, MBA preferred, 10+ years customer service/inside sales management experience.
Microsoft Office, CRM, ERP
3d
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Specialist Customer Experience
Rosemont, Illinois, United States
$24-$32/hr OnsiteFull Time
2+ YOEHigh school diploma or GED, 2–3 years of call center experience, strong communication, organizational, customer service, problem-solving, math, and Microsoft Office skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook
1mo
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Customer Experience Manager
Richfield or West Des Moines or Chicago or Birmingham
$152k-$193k/yr RemoteFull Time
12+ YOEBachelor's or equivalent, 12+ years customer-facing IT experience, experience driving software adoption, engaging executives and technical leaders, and leading cross-functional teams.
2mo
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Customer Experience Specialist
Arlington Heights, Illinois, United States
$22/hr OnsiteFull Time
Strong computer skills; exceptional problem-solving; excellent written and verbal communication; ability to manage difficult or emotional customers, multitask, remain composed under pressure, and act fairly and with integrity.
1mo
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Customer Experience Agent
Palatine, Illinois, United States
$19-$27/hr OnsiteFull Time
Provide high-quality customer support via phone, email, and chat; handle shipment inquiries, scheduling, claims, and disputes; strong communication, attention to detail, and problem-solving skills; high school diploma/GED required.
Microsoft Office, Freshdesk
2d
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Customer Experience Representative
Naperville, Illinois, United States
$20-$24/hr HybridFull Time
Strong customer service, oral and written communication, computer keyboard skills, insurance reimbursement and dental terminology knowledge, excellent attendance, and punctuality.
Automated Call Distribution (ACD)
1mo
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Customer Experience Associate
Highland Park, Illinois, United States
OnsiteFull Time
3+ YOEInbound call center role processing orders, resolving credits/returns/warranties and freight/warranty claims; requires strong problem solving, customer service, and ability to work with multiple software systems. Bachelor's preferred or HS + 3+ years relevant experience.
Enterprises Resource Planning (ERP)
3w
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Customer Experience Lead - Full Time
Bloomingdale, Illinois, United States
$16/hr OnsiteFull Time
Customer-service and leadership experience; ability to lead and coach associates, manage front-end operations, and work nights/weekends/holidays.
2mo
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Customer Experience Representative - ICS
Chicago, Illinois, United States
$47k-$59k/yr OnsiteFull Time
1+ YOEHigh school diploma/GED required; 1–2 years customer service or sales experience preferred; strong communication, prioritization, and customer-focused problem-solving skills.
1mo
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Customer Experience Associate
Highland Park, Illinois, United States
OnsiteFull Time
3+ YOE3+ years relevant experience (or bachelor's degree), strong problem-solving and communication skills, experience with ERP/case management systems, ability to handle inbound calls, orders, claims, and email responses.
Enterprise Resource Planning (ERP), Case Management
2d
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Customer Experience Representative, Social
Denver or Westlake or Menlo Park or New York City or Bellevue or Washington or Chicago or Lake Mary or Clearwater or Gainesville
$28-$33/hr OnsiteFull Time
1+ YOERequires FINRA Series 7 and 63, 1–4 years of financial services customer support, investigative skills, escalation experience, sound judgment, and strong written and verbal communication.
social media
2w
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Customer Experience Coordinator
Irving or Lawrenceville or Charlotte or Lisle or Farmington Hills or Indianapolis or Phoenix or Tampa
HybridFull Time
3+ YOEHigh school/GED required, 3 years commercial underwriting/premium audit/agency/loss control/claims experience, proficient with Microsoft Office, strong communication, analytical and organizational skills, ability to travel up to 5%.
Microsoft Office Suite
1mo
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Manufacturing Customer Experience Specialist
Bolingbrook, Illinois, United States
$55k/yr OnsiteFull Time
3+ YOE3+ years in customer service/inside sales or sales support; strong communication, detail orientation, ERP/CRM experience (Mie Trak™, Job Boss™ a plus), Salesforce a plus.
ERP, CRM, Mie Trak™, Job Boss™, Salesforce
2mo
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Regional Customer Experience Supervisor
Lisle, Illinois, United States
$70k/yr OnsiteFull Time
5+ YOE5+ years customer service experience required, leadership experience preferred; strong coaching, call monitoring, and communication skills; moderate-advanced Microsoft Word/Excel/Outlook skills; RingCentral and RCC competency; daily onsite presence with regional travel.
RingCentral, RCC, DASH, IVR, PERC, Microsoft Word, Microsoft Excel, Microsoft Outlook
2mo
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Customer Experience Team Member
Bolingbrook or United States
HybridFull Time
Customer service experience, product knowledge, problem-solving, and proficiency in Microsoft Office; familiarity with Epicor Prophet 21 or Salesforce a plus.
Microsoft Office Suite, Epicor Prophet 21, Salesforce
1w
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Customer Experience Advisor (Hanover Park)
Hanover Park or Chicago
$35k-$44k/yr OnsiteFull Time
1+ YOEMinimum one year of customer service experience; strong verbal and written communication, high-volume call and email handling, relationship-building, accuracy, adaptability, and CRM recordkeeping skills.
CRM
1mo
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Customer Experience Account Representative
Deerfield, Illinois, United States
$51k-$81k/yr OnsiteFull Time
1+ YOEBachelor’s degree in a related field, 1+ years customer experience or account work, strong communication, problem resolution and analytical skills, proficiency with SAP and Microsoft Office.
SAP, Microsoft Excel, Microsoft PowerPoint, Microsoft Word
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