285 customer experience lead jobs at 154 companies in Becker, MN
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Customer Experience Team Lead
Blaine, Minnesota, United States
$26-$28/hrOnsiteFull Time
Walters Recycling & Refuse: Provides waste and recycling collection services in Minnesota.
3+ YOE3+ years customer service experience (internal) or 5+ years (external); subject-matter expertise in customer service; computer literate in Windows; leadership/management experience preferred; typing and ten-key skills; bachelor's degree preferred.
Desktop computers, Wireless telephone systems, Wireless telephone headsets, Microsoft Exchange Server, Microsoft Outlook, Microsoft Office
Marmon: Global industrial organization providing manufacturing and services across sectors.
5+ YOEBachelor's in business/operations/engineering or equivalent experience; 5+ years in customer operations/service delivery; strong customer-facing leadership, diagnostic troubleshooting, systems thinking, cross-functional collaboration, and data-driven decision-making.
Customer Service Manager, Airport Customer Experience
St. Paul, Minnesota, United States
OnsiteFull Time
American AirlinesNASDAQ: AAL: Operates a global network of passenger and cargo flights.
2+ MgmtHigh school diploma/GED, ability to lead and develop frontline airport customer service teams, 2 years leading others preferred, knowledge of Microsoft Office, ability to obtain USPS clearance and pass FAA background checks, valid driver’s license if applicable.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
15+ YOE15+ years leading digital customer experience, commerce, product, or customer care; proven cross-functional leadership; expertise in digital platforms, personalization, analytics, and service transformation.
Trane TechnologiesNYSE: TT: Global provider of heating, ventilation, and air conditioning solutions.
15+ YOEBachelor's in engineering or related field; 15+ years HVAC controls experience; 5+ years applying AI/SaaS to building performance; strong customer-facing, communication, and analytical skills.
PetSmart: Retailer of pet food, supplies, and professional pet services.
2+ YOERequires 2+ years of customer-focused retail experience, computer proficiency, strong communication and organizational skills, schedule flexibility, and ability to lift up to 50 pounds.
PetSmart: Retailer of pet supplies and provider of animal care
2+ YOERequires 2+ years of customer-focused retail experience, computer application proficiency, strong communication and organizational skills, schedule flexibility, and ability to lift up to 50 pounds.
lululemonNASDAQ: LULU: Designs and retails technical athletic apparel and lifestyle products.
1+ YOE1+ year retail or customer experience; some leadership or mentoring experience; ability to travel to assigned store with reliable transportation; flexible availability including weekends and holidays.
Campbell'sNasdaq: CPB: Manufacturer of branded soups, snacks, and beverage products.
4+ YOEBachelor's degree, 4+ years CPG experience, strong category management, P&L and forecasting skills, ability to use syndicated data (IRI/Nielsen), customer relationship and analytical capabilities.
Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Inspectorio: AI platform for global supply chain visibility and quality.
2+ YOEBachelor's degree or equivalent and 2 years related experience; 24 months experience managing IT projects, driving IT product business development, contract changes, and process mapping; proficiency with HubSpot, Totango, Salesforce, Jira, Confluence, Asana, Miro, Figma, BigQuery, Google Cloud Platform, Microsoft Excel, and Google Sheets.
HubSpot, Totango, Salesforce, B2B SaaS, Inspectorio Platform (Sight, Risk, Traceability, Lab Testing), Jira, Confluence, Asana, Miro, Figma, BigQuery, Google Cloud Platform, Microsoft Excel, Google Sheets
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York City or Oklahoma City or Portland or Austin
$64k-$83k/yrFieldTemporary
Small Business Administration: Federal agency supporting small business growth and disaster recovery.
1+ YOEOne year of specialized experience equivalent to GS-09, including team oversight, work-product review, financial-document analysis, and program data reporting; or qualifying graduate education in a related field.
Charlotte or Seattle or Arlington or Atlanta or New York City or Denver or Minneapolis or Chicago or San Francisco or Dallas
$170k-$253k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
Experience presenting to and negotiating with C-level executives and cross-functional stakeholders on sizeable commercial or enterprise deals; 10+ years leading cross-functional deal teams preferred.
Bell Lumber & Pole: Manufacturer of treated wood poles and engineered wood structures.
5+ YOE2+ MgmtBachelor's degree in Business or equivalent experience; 5+ years in customer operations/sales support/customer success or related; 2+ years leading teams; advanced Microsoft Office; CRM (HubSpot) experience preferred; strong leadership and analytical skills.
Planet Fitness - IL/PA Rufo Group: A franchised fitness club operator delivering an affordable, member-focused gym experience.
Supervisory experience with strong customer service, communication, organizational and leadership skills; basic computer proficiency; ability to stand/walk most of shift and lift up to 50 lbs.
Event Network: Operates gift shops for museums, zoos, and cultural attractions
Lead barista role with supervisory responsibilities; experience in coffee/food service and retail leadership preferred; strong guest service and team coaching skills.