500 customer experience lead jobs at 245 companies in Minnesota
1mo
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Customer Experience Team Lead
Blaine, Minnesota, United States
$26-$28/hr OnsiteFull Time
3+ YOE3+ years customer service experience (internal) or 5+ years (external); subject-matter expertise in customer service; computer literate in Windows; leadership/management experience preferred; typing and ten-key skills; bachelor's degree preferred.
Desktop computers, Wireless telephone systems, Wireless telephone headsets, Microsoft Exchange Server, Microsoft Outlook, Microsoft Office
4w
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Customer Experience Lead - Full Time
Saint Cloud, Minnesota, United States
$16/hr OnsiteFull Time
1+ YOEProvide excellent customer service, lead front-end operations, coach associates, manage transactions, and maintain merchandising and safety standards. 1+ year retail experience preferred.
2mo
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Customer Operations Lead
Brooklyn Park, Minnesota, United States
$65k-$98k/yr OnsiteFull Time
5+ YOEBachelor's in business/operations/engineering or equivalent experience; 5+ years in customer operations/service delivery; strong customer-facing leadership, diagnostic troubleshooting, systems thinking, cross-functional collaboration, and data-driven decision-making.
1mo
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Vice President, Digital Customer Experience
Scottsdale or North Bethesda or Minneapolis
$240k-$330k/yr OnsiteFull Time
15+ YOE15+ years leading digital customer experience, commerce, product, or customer care; proven cross-functional leadership; expertise in digital platforms, personalization, analytics, and service transformation.
3d
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Retail Customer Service Lead
Rochester, Minnesota, United States
OnsiteFull Time
2+ YOERequires 2+ years of retail experience in a customer-focused environment, computer application proficiency, strong communication and organizational skills, and availability for evenings, weekends, and holidays.
Point-of-sale (POS) systems
2d
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Retail Customer Service Lead
Rochester, Minnesota, United States
$15-$25/hr OnsiteFull Time
2+ YOERequires 2+ years of retail experience in a customer-focused environment, computer proficiency, strong communication and organizational skills, schedule flexibility, and ability to lift up to 50 pounds.
POS
6d
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Customer Service Lead- Full Time
Duluth, Minnesota, United States
$19-$22/hr OnsiteFull Time
2+ YOEHigh school diploma or equivalent and 2–4 years of retail sales experience required. Supervisory experience preferred; proficiency with PC-based office, point-of-sale, and inventory systems required.
PC, electronic point of sale, inventory management systems
5d
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Customer Service Team Lead
Alaska or Arizona or Arkansas or California or Colorado or Florida or Georgia or Idaho or Iowa or Kansas or Kentucky or Maine or Michigan or Minnesota or Missouri or Montana or Nevada or New Hampshire or New Mexico or North Carolina or Oklahoma or Oregon or South Carolina or South Dakota or Tennessee or Texas or Utah or Washington or Wisconsin
$80k-$118k/yr RemoteFull Time
3+ YOE3+ MgmtBachelor's degree or four years of experience, plus three years each in management or leadership and operations. Requires systems familiarity, quality and production management experience, auditing knowledge, and virtual employee leadership.
LEAN
2w
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Lead Director, Commercial Member Experience
Hartford or Idaho or Arkansas or Texas or Georgia or Montana or Iowa or Wisconsin or Oregon or Washington or New York or Spain or District of Columbia or Connecticut or Nebraska or Rhode Island or Tennessee or Kentucky or Ohio or West Virginia or Maryland or Massachusetts or South Carolina or Missouri or Utah or Arizona or South Dakota or Pennsylvania or New Hampshire or Vermont or Minnesota or New Mexico or Michigan or California or Maine or North Dakota or Kansas or New Jersey or Indiana or Nevada or Louisiana or Mississippi or Oklahoma or Alabama or Virginia or Illinois or North Carolina or Colorado or Florida or Wyoming or Delaware
$100k-$232k/yr HybridFull Time
10+ YOERequires 10+ years in customer, member, digital, product experience, or communications strategy; healthcare or payer experience; strategic portfolio leadership; executive communication; and cross-functional influence.
1mo
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
2mo
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Lead Customer Success Manager
Minneapolis or United States or Canada
$88k-$120k/yr RemoteFull Time
2+ YOEBachelor's degree or equivalent and 2 years related experience; 24 months experience managing IT projects, driving IT product business development, contract changes, and process mapping; proficiency with HubSpot, Totango, Salesforce, Jira, Confluence, Asana, Miro, Figma, BigQuery, Google Cloud Platform, Microsoft Excel, and Google Sheets.
HubSpot, Totango, Salesforce, B2B SaaS, Inspectorio Platform (Sight, Risk, Traceability, Lab Testing), Jira, Confluence, Asana, Miro, Figma, BigQuery, Google Cloud Platform, Microsoft Excel, Google Sheets
1w
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Strategic Customer Engagements, Deal Lead, GDSP
Charlotte or Seattle or Arlington or Atlanta or New York City or Denver or Minneapolis or Chicago or San Francisco or Dallas
$170k-$253k/yr OnsiteFull Time
Experience presenting to and negotiating with C-level executives and cross-functional stakeholders on sizeable commercial or enterprise deals; 10+ years leading cross-functional deal teams preferred.
GenAI
1mo
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Shift Lead
Maplewood, Minnesota, United States
$17-$20/hr OnsiteFull Time
1+ YOE1+ year leadership or key-holder retail experience; strong customer service, cash handling, inventory, merchandising, and supervisory skills; fluent English.
1mo
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Team Lead
Apple Valley, Minnesota, United States
OnsiteFull Time
Supervisory experience, strong customer service, communication, organizational and leadership skills, basic computer proficiency, honesty and ability to stand and lift up to 50 lbs.
4d
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Director, Customer Success
United States or Minneapolis
$180k-$200k/yr RemoteFull Time
8+ YOE4+ Mgmt8+ years in B2B SaaS customer success, account management, or retention; 4+ years leading quota-carrying teams; 3+ years in financial services; retention, renewal, coverage-model, CS platform, forecasting, and executive customer leadership experience.
Planhat, Gainsight, Pendo, Domo, Looker, Tableau
3mo
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Lead Sales
Eagan, Minnesota, United States
OnsiteFull Time
Leads sales team, trains and coaches associates, supports store operations and delivers customer experience.
3d
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Senior Customer Success Manager
Illinois or California or Florida or Virginia or Toronto or Minnesota or Texas
$140k-$170k/yr RemoteFull Time
10+ YOE10+ years in customer success, program management, consulting, strategic account management, or related customer-facing roles; experience leading complex programs and executive governance; bachelor's degree required.
Agentic AI, AI, SaaS
2mo
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Customer Success Lead (Remote)
Alabama or Arizona or Florida or Georgia or Idaho or Indiana or Kansas or Kentucky or Louisiana or Minnesota or Missouri or Montana or New Jersey or New Mexico or North Carolina or Ohio or Oklahoma or Pennsylvania or South Carolina or Tennessee or Texas or Vermont or Virginia or Wisconsin or Caledonia or United Kingdom or China or Brazil or Asia or South America
RemoteFull Time
3+ YOE3+ years meetings/events experience in the travel industry; knowledge of virtual/hybrid events; Cvent preferred; proficiency in Word, Excel, and Outlook; ability to travel ~35% including international; strong communication and project management skills.
Microsoft Word, Microsoft Excel, Cvent, Microsoft Outlook
5d
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Manager, Customer Success - Enterprise
United States or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Washington or Colorado or Hawaii or Illinois or Maine or Minnesota or Nevada or Ohio or Rhode Island or Vermont or Virginia or District of Columbia
$104k-$175k/yr RemoteFull Time
5+ YOE3+ MgmtRequires 5+ years in Customer Success or a related client-facing role and 3+ years managing people, with success leading high-performing teams and executive customer relationships. Real estate, mortgage, or marketplace experience preferred.
5d
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Senior Manager, Customer Care
Arizona or South Carolina or Arkansas or Rhode Island or Alabama or Florida or Wisconsin or West Virginia or Virginia or Vermont or Pennsylvania or Oklahoma or Ohio or New York or Indiana or North Dakota or Illinois or Connecticut or Colorado or New Mexico or California or Washington or Texas or Oregon or New Jersey or New Hampshire or Minnesota or Idaho or Michigan or South Dakota or Maryland or Delaware or North Carolina or Montana or Mississippi or Missouri or Nebraska or Tennessee or Kentucky or Maine or Louisiana or Kansas or Wyoming or Iowa or Georgia or United States
$102k-$169k/yr RemoteFull Time
8+ YOE3+ MgmtBA/BS and 8+ years of relevant experience, including 3+ years managing or leading teams; contact center, KPI, client escalation, coaching, and customer service expertise required.
Genesys, Salesforce
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