139 customer experience lead jobs at 87 companies in Blackstone, VA
2mo
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Customer Experience Team Lead
Richmond or Israel
HybridFull Time
2+ Mgmt2+ years leading teams in customer support; experience with shift management, workforce optimization, KPI tracking, coaching, hiring, and using customer communication tools; tech-forward with AI familiarity.
Front, Talkdesk
3w
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Customer Experience Lead - Full Time
Richmond, Virginia, United States
$15/hr OnsiteFull Time
1+ YOEProvide excellent customer service, lead front-end operations, direct associates, handle transactions, and maintain merchandising and safety standards. 1+ year retail experience preferred.
6d
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PT Customer Lead (545886)
Chester, Virginia, United States
OnsitePart Time
Part-time customer lead role in retail operations; no specific qualifications or experience requirements are stated.
1mo
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PT Customer Lead
Colonial Heights, Virginia, United States
OnsiteFull Time
Provide friendly, accurate front-end customer service, operate register and scanners, assist customers and maintain front-end standards; must meet age and physical requirements.
cash register, lottery machine, scanner, computer, calculator, smart devices
3mo
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Customer Experience Supervisor I - Chesterfield Mall
Richmond, Virginia, United States
$20-$25/hr OnsiteFull Time
Lead and coach associates, drive customer service, and manage checkout experience.
1mo
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Customer Service Lead
Henrico, Virginia, United States
$14-$16/hr OnsiteFull Time
Must be at least 16, authorized to work in the U.S., and able to lift 25 pounds and work outdoors. Customer service or sales experience preferred.
4d
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Customer Relations Team Lead - Full Time
Short Pump, Virginia, United States
$18-$21/hr OnsiteFull Time
2+ YOEHigh school diploma or equivalent, 2–4 years of retail sales experience, strong interpersonal and communication skills, and proficiency with word processing, spreadsheets, database management, point-of-sale, and inventory systems.
PC-based word processing, spreadsheets, electronic point of sale, inventory management systems
3d
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Customer Service & Operations Lead - School of Social Work
Richmond, Virginia, United States
$45k-$50k/yr OnsiteFull Time
4+ YOEHigh school diploma and 4–5 years of relevant customer service, office administration, or operations experience. Requires Microsoft Office proficiency, scheduling software experience, communication, organization, and problem-solving skills.
Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, scheduling software, appointment management software, calendar coordination software, customer relationship management (CRM), enterprise administrative systems
4mo
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Analyst, Customer Relations
Richmond, Virginia, United States
OnsiteFull Time
2+ YOELead escalations, assess complex scenarios, and manage executive inquiries; 2+ years customer service experience; bachelor’s degree preferred or equivalent experience.
1mo
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Shift Lead
Richmond, Virginia, United States
$15-$17/hr OnsiteFull Time
Supervisory experience, strong customer service and communication, problem-solving, ability to stand for long periods and lift up to 75 lbs, cashiering and training ability.
1mo
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BCP Customer Engagement Analytics Lead - Business Director
McLean or New York City or Richmond
$230k-$263k/yr OnsiteFull Time
4+ YOE2+ MgmtBachelor's degree, 4+ years quantitative and qualitative analysis, 2+ years people management and project management; Master's, financial services, and consulting experience preferred.
3mo
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Team Lead - Richmond, VA
Richmond, Virginia, United States
$16/hr OnsiteFull Time, Part Time
0+ YOEPart-time team lead with ability to stand, work in all weather, pass drug screen and background check; 18+ years old; flexible schedule.
1d
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Merchandise Lead PT
Richmond, Virginia, United States
$14-$15/hr OnsitePart Time
1+ YOERequires open availability including weekends, mornings, evenings, and holidays; merchandising experience; organization, communication, reliability, urgency, and customer-focused service.
1mo
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Customer Service Rep Lead
Sandston, Virginia, United States
$17-$18/hr OnsiteFull Time
1+ YOEHigh school diploma/GED and 1+ year related experience; CPR/AED/First Aid required; ability to operate cleaning equipment, lift to 35 lbs, read instructions, and communicate effectively.
1w
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Shift Lead
Amelia Court House, Virginia, United States
$17-$20/hr OnsitePart Time
1+ YOEOne year of leadership, supervisory, retail key holder, or equivalent experience; fluent English reading, writing, and speaking; pharmacy certification or license as required by state.
3mo
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(USA) Member Team Lead
Colonial Heights, Virginia, United States
$21-$29/hr OnsiteFull Time
0.5+ YOERequires six months of retail experience operating front-end equipment, six months of customer service experience, and age 18 or older. Supervisory experience is preferred.
registers, self-checkout, cart retrieval equipment
1w
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Support Lead Part Time
Glen Allen, Virginia, United States
$13/hr OnsitePart Time
1+ MgmtHigh school diploma or equivalent, at least 1 year of management experience, strong communication, multitasking, creative thinking, composure under pressure, and ability to lift 25 pounds.
3w
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Senior Manager, Specialty Customer Care Teams
Lynchburg or Richmond
$89k-$139k/yr HybridFull Time
7+ YOE3+ MgmtRequires 7+ years of leadership experience, including 3+ years leading managers, plus a bachelor's degree or equivalent. Strong operational, analytical, communication, and customer service leadership skills required.
AWS Connect, Salesforce, CRM
1mo
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Part- Time Customer Service Supervisor - RIC Airport
Richmond, Virginia, United States
$18/hr OnsitePart Time
5+ YOE2+ Mgmt5+ years customer service experience with 2+ years lead experience, strong English communication, ability to lift up to 70 lbs, pass background/drug screen, flexible to work nights/weekends/holidays, eligible for FAA/TSA/related clearances.
2w
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Retail Operations Lead
Richmond, Virginia, United States
OnsiteFull Time
2+ YOERequires 2+ years of retail supervisory experience, full-time schedule flexibility including evenings, weekends, and holidays, computer proficiency, strong communication, composure, organization, and attention to detail.
POS
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