282 customer experience lead jobs at 136 companies in Coventry, RI

2d
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Customer Experience Lead - Full Time
Braintree, Massachusetts, United States
$17/hr OnsitePart Time
Burlington Stores
Burlington StoresNYSE: BURL: National off-price retail chain offering discounted branded merchandise.
1+ YOEOne or more years of retail experience preferred; requires customer service, associate leadership, communication, problem-solving, organization, flexibility, and operational accuracy.
2d
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Guest Experience Lead | Wayland Square
Providence, Rhode Island, United States
$25-$28/hr OnsiteFull Time
lululemon
lululemonNASDAQ: LULU: Innovative performance apparel for athletic pursuits.
1+ YOERequires 1 year of retail or customer experience, experience leading, mentoring, or delegating, legal work authorization, and reliable transportation. High school diploma/GED and sales leadership experience are preferred.
3d
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Member Experience Lead - Wimbledon Tennis & Pickleball Club
Walpole, Massachusetts, United States
$19-$25/hr OnsiteFull Time, Part Time
Wimbledon Tennis & Pickleball Club
Wimbledon Tennis & Pickleball Club: Tennis and pickleball facility serving MetroWest players with courts, coaching, clinics, leagues, and memberships.
Customer service, hospitality, or club/fitness operations experience preferred; leadership a plus. Requires scheduling and basic computer skills, social media familiarity, and evening/weekend availability. CPR/AED preferred.
Instagram, TikTok, Facebook
1mo
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Customer Experience Supervisor I - Dartmouth Mall
North Dartmouth, Massachusetts, United States
$22-$28/hr OnsiteFull Time
JCPenney
JCPenney: Iconic American department store retailer of apparel and home goods.
Lead and coach store associates and cashiers, drive customer service and sales, manage scheduling, hiring, training, and checkout operations, and monitor POS productivity metrics.
Point of Sale, Mobile Point of Sale
2w
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Customer Service Team Lead
West Wareham, Massachusetts, United States
$22-$27/hr OnsiteFull Time
Trinity Solar
Trinity Solar: Private residential solar installer and roofing contractor serving homeowners across nine U.S. states.
Customer service experience preferred; requires strong communication, organizational, time management, decision-making, problem-solving, and Microsoft Office proficiency. Salesforce experience preferred.
Microsoft Office, Adobe PDF, Salesforce
3w
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Retail Customer Service Lead
Westwood, Massachusetts, United States
$16-$31/hr OnsiteFull Time
PetSmart
PetSmart: Leading North American omnichannel pet retailer.
2+ YOE2+ years retail experience, leadership preferred; full-time availability with evenings/weekends/holidays; strong communication, computer proficiency, ability to lift up to 50+ lbs.
POS
3w
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Retail Customer Service Lead
Swansea, Massachusetts, United States
OnsiteFull Time
PetSmart
PetSmart: Leading North American omnichannel pet retailer.
2+ YOE2+ years retail experience in a customer-focused environment; leadership experience preferred; full-time availability with flexible schedule; computer proficiency and strong communication skills.
POS
1mo
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Customer Service Team Lead, Full-Time
East Hartford, Connecticut, United States
OnsiteFull Time
Bass Pro Shops
Bass Pro Shops: Leading national retailer of outdoor gear and apparel.
2+ YOEHigh school diploma, 2+ years retail sales experience, supervisory experience preferred, proficiency with PC-based systems and point-of-sale, ability to lift up to 100 lbs, strong interpersonal and presentation skills.
3mo
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Customer Service Supervisor
Avon, Massachusetts, United States
$50k-$60k/yr OnsiteFull Time
PPG Industries
PPG IndustriesNYSE: PPG: We protect and beautify the world.
2+ YOE2+ MgmtLead customer service management experience; oversee team; on-site Avon, MA; US citizenship or eligible status required.
3w
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Customer Service Lead
Medway, Massachusetts, United States
$25/hr OnsiteFull Time
AmeriVet
AmeriVet: Network of veterinary practices providing clinical and operational support.
3+ YOE1+ MgmtHigh school diploma, 3+ years customer service experience, 1+ year veterinary experience, communication and organizational skills, and knowledge of animal handling, patient care, and veterinary medications.
Electronic Medical Records (EMR)
1w
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Customer Onboarding Specialist
Newton, Massachusetts, United States
$60k-$66k/yr HybridFull Time
TechTarget
TechTargetNasdaq Global Select Market: TTGT: Public B2B technology intelligence, media, and marketing serving technology vendors and buyers worldwide.
1+ YOEBachelor’s degree and 1–3 years of customer-facing experience in customer success or support, preferably with SaaS, B2B digital marketing, marketing automation, lead generation, or content marketing.
1mo
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Shift Lead
Norwood, Massachusetts, United States
$18-$21/hr OnsitePart Time
Walgreens
Walgreens: Nationwide retail pharmacy and health services provider.
1 year prior leadership or key-holder retail experience, fluent English, cash handling, inventory and customer service skills; must obtain/maintain PTCB or state pharmacy license as required.
3mo
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Lead Instructor
Westborough, Massachusetts, United States
OnsiteFull Time
The Little Gym
The Little Gym: Enrichment and physical development centers for children.
Lead instructor responsible for teaching classes, delivering great customer service, and maintaining a fun,Safe learning environment for children.
1w
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Team Lead
Dartmouth, Massachusetts, United States
OnsiteFull Time
LensCrafters
LensCrafters: U.S.-based optical retailer offering prescription glasses, sunglasses, contact lenses, eyewear, and eye exams.
High school diploma/GED, strong optical and retail experience, optical theory and measurement knowledge, sales and communication skills, leadership and training experience, and edging and mounting experience.
cash register, computers, calculators, AccuFit Digital Measurement System
4w
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Director of Customer Success
Newport, Rhode Island, United States
OnsiteFull Time
Dockwa
Dockwa: SaaS marina-management and reservation platform serving marinas and boaters.
7+ YOE4+ Mgmt7+ years in customer success/account management with 4+ years leading teams; experience owning retention/NRR, segmentation, 1:many programs, and stakeholder alignment; hands-on with HubSpot and Salesforce; strong communication and systems thinking.
HubSpot, Salesforce
3d
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Sourcing Lead Marketing and Customer Collateral
Johnston or Westwood
$97k-$125k/yr HybridFull Time
Citizens Financial Group
Citizens Financial GroupNYSE: CFG: US regional bank holding providing diverse financial services.
3+ YOERequires 3+ years of strategic sourcing or category experience, negotiation leadership, commercial acumen, financial modeling, advanced analytics, cross-functional collaboration, planning, communication, and presentation skills.
1d
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Team Lead-109010
Marlborough, Massachusetts, United States
$21/hr OnsiteFull Time
Extended Stay America
Extended Stay America: Provider of extended-stay lodging and hospitality services.
Prior hotel experience required. High school diploma/GED or equivalent experience required; supervisory experience preferred. Must communicate effectively and oversee 8–15 associates.
Property management system, social media websites
5d
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FT Meat Lead
Taunton, Massachusetts, United States
$22-$32/hr OnsiteFull Time
Hannaford
Hannaford: Grocery retail chain operating in the Northeastern United States.
Ability to lead and direct others, communicate effectively, provide customer service and sell products, learn technical tasks, use computers, and lift up to 100 pounds. Meat cutter experience preferred.
Management Planning, CAO, RF Unit
3w
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Bakery Lead Full Time
Framingham, Massachusetts, United States
$19-$24/hr OnsiteFull Time
BJ's Wholesale Club
BJ's Wholesale ClubNYSE: BJ: Operator of membership-only warehouse clubs in the United States.
2+ YOE2+ years bakery/retail/food production experience, ServSafe certification required, knowledge of bakery production and food safety, ability to analyze data, basic computer proficiency (Microsoft Word, Excel, Email).
Microsoft Word, Microsoft Excel, Email
3mo
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Key Lead - Dartmouth Mall, Hollister
Dartmouth, Massachusetts, United States
$18/hr OnsitePart Time
Hollister Co.
Hollister Co.: Retail clothing brand selling apparel, accessories, and fragrance.
1+ YOEPart-time retail lead with 12-16 hours/week; 1 year retail experience preferred; high school diploma preferred; strong customer focus and communication.