240 customer experience lead jobs at 127 companies in Covington, KY
1w
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Customer Experience Lead - Full Time
Cincinnati, Ohio, United States
$15/hr OnsitePart Time
Retail experience preferred; able to lead, coach, and motivate associates, resolve customer concerns, manage front-end operations, communicate effectively, and work nights, weekends, and holidays.
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2w
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Lead Customer Experience Representative
Monroe, Ohio, United States
OnsiteFull Time
Retail or hospitality experience, regulated marijuana program experience, coaching and training skills, MS Office and Excel proficiency, strong communication, age 21+, background check, and ability to work after-hours and travel.
Microsoft Office, Microsoft Excel
3mo
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Customer Experience Supervisor
Cincinnati, Ohio, United States
$15-$15/hr OnsiteFull Time
1+ YOE0.5+ MgmtLead front-of-store team to deliver excellent customer service, train associates, manage POS coverage, and promote loyalty programs.
POS, Point of Sale
1w
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Customer Experience Supervisor I - Bridgewater Falls Sc
Hamilton, Ohio, United States
$19-$24/hr OnsiteFull Time
Leads customer service and sales, coaches cashier associates, manages checkout operations, coordinates hiring and training, edits schedules, and supports shrink and safety initiatives.
Point of Sale, Mobile Point of Sale, Satellite Registers, Microsoft Facebook, Microsoft Instagram, Microsoft Twitter, Microsoft LinkedIn
2mo
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Retail Customer Service Lead
Cincinnati, Ohio, United States
OnsiteFull Time
2+ YOE2+ years retail/customer-focused experience, leadership preferred; full-time availability including evenings, weekends, and holidays; computer proficiency; strong communication and organizational skills; ability to lift up to 50+ lbs and handle live animals.
POS
14h
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CUSTOMER SVC/LEAD
Osgood, Indiana, United States
OnsitePart Time
Requires cashier and customer service experience, effective communication, basic math, product knowledge, physical stamina, and ability to handle stressful situations. Must be at least 21 years old.
3w
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Visitor Experience Team Lead (5058)
Cincinnati, Ohio, United States
$17-$20/hr OnsitePart Time
2+ YOEMinimum 2 years hospitality or guest-services experience, supervisory skills, proficiency with Microsoft Office/Excel and POS, reliable transportation, high school diploma required.
Microsoft Office Suite, Microsoft Excel, POS
3mo
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Lead Customer Service Associate
Newport, Ohio, United States
OnsiteFull Time
1+ YOERetail leadership experience preferred; strong communication, customer service, and people skills; valid driver's license with insured vehicle; food safety knowledge; adherence to policies.
3d
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Customer Sales Lead
Cincinnati, Ohio, United States
$142k-$177k/yr HybridFull Time
Significant customer relationship experience, preferably in consumer packaged goods, strong financial competence, P&L ownership experience, trade proficiency, and understanding of profit and revenue drivers.
2d
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Customer Sales Lead
Cincinnati, Ohio, United States
$142k-$177k/yr HybridFull Time
Significant customer relationship experience, preferably in CPG, with strong financial competence, P&L ownership, trade deployment, and understanding of profit and revenue drivers.
3mo
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Retail Lead Associate (Reduced-Time), Customer Experience Operations
Cincinnati, Ohio, United States
$18/hr OnsitePart Time
1+ YOEHigh school diploma; 18+; 1+ year retail or customer-facing experience or leadership.
Inventory management systems, POS
2mo
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Member Experience Staff - Clermont Family YMCA
Batavia, Ohio, United States
$13/hr OnsitePart Time
Greet members, assist with registrations and sales, lead building tours, provide excellent customer service.
1mo
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Manager, Stores Credit Experience Manager
Deerfield Township, Ohio, United States
$56k-$94k/yr OnsiteFull Time
Lead and develop credit customer care team; strong knowledge of credit operations, billing, and regulatory compliance; analytical and digital service competency; 2-5 years direct experience preferred; high school diploma encouraged.
3w
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
2mo
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Retail Customer Service Lead
Cincinnati, Ohio, United States
$14-$19/hr OnsiteFull Time
2+ YOE2+ years retail experience, leadership preferred; full-time availability with evenings/weekends/holidays; proficiency with computer applications/POS; strong communication, organizational and pressure-management skills; ability to lift up to 50+ lbs.
POS
1w
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Lead Strategic Customer Success Partner
Newport, Kentucky, United States
HybridFull Time
5+ YOERequires 5+ years in customer success, account management, sales, supply chain, logistics, transportation, or related work; customer-facing experience, data analysis, cross-functional leadership, and issue resolution. High school diploma/GED required.
Tableau, Power BI
2mo
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Customer Solutions Lead (Erlanger, KY, US, 41018)
Erlanger, Kentucky, United States
OnsiteFull Time
2+ YOE2+ years in Customer Solutions or related role; SAP S/4HANA experience; proven leadership; strong communication; problem solving; FMCG knowledge; ability to travel up to 10%.
SAP S/4HANA
15h
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Team Lead
Sharonville or United States
OnsiteFull Time
High school diploma or equivalent, valid driver's license, customer service experience or equivalent education and experience, vehicle driving experience, and ability to perform physically demanding outdoor work.
radios
1w
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Lead Retail Customer Service Associate
Cincinnati, Ohio, United States
$18-$21/hr OnsiteFull Time
2+ YOEHigh school diploma or equivalent, 2+ years of specialized experience, strong verbal and written communication, ability to lift 55 pounds, stand throughout the shift, and lead or train team members.
Point of Sale (POS)
3mo
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Retail Department Lead Part-Time
Hamilton, Ohio, United States
OnsitePart Time
High school diploma or equivalent; retail or customer service experience preferred; strong product knowledge; able to lead by example and work in a team; able to lift up to 50 lbs and stand long periods.
Retail POS system, Microsoft Office, Teams
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