285 customer experience lead jobs at 139 companies in Kentucky

1mo
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Customer Experience Lead - Full Time
Lexington, Kentucky, United States
$14/hr OnsitePart Time
Burlington Stores
Burlington StoresNYSE: BURL: National off-price retail chain offering discounted branded merchandise.
Retail customer-service and front-end leadership, coach and direct associates, manage checkout operations, merchandising recovery, and handle customer issues; flexible to work nights/weekends/holidays.
3mo
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Retail Customer Experience Coordinator
Frankfort, Kentucky, United States
$14-$14/hr OnsiteFull Time
T.J. Maxx
T.J. MaxxNYSE: TJX: TJ Maxx is a U.S. off-price retailer selling brand-name apparel, footwear, accessories, jewelry, and home fashions.
1+ YOEPromote excellent customer experience; lead front-of-store Associates; train and mentor staff; manage POS coverage; ensure compliance with labor laws and loyalty programs.
3mo
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Customer Experience Supervisor I - Ashland Town Ctr
Ashland, Kentucky, United States
$20-$25/hr OnsiteFull Time
JCPenney
JCPenney: Iconic American department store retailer of apparel and home goods.
Experience leading teams in a retail environment; strong customer service, coaching, and training skills; ability to manage cashier operations and checkout processes.
3mo
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Lead Customer Service Associate
Ashland, Kentucky, United States
OnsiteFull Time
Par Mar Stores
Par Mar Stores: Convenience store and fuel retailer operating across multiple states.
1+ YOELead role in customer service at retail; 1+ year retail experience; leadership; communication; driver license.
4d
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Retail Customer Service Lead
Elizabethtown, Kentucky, United States
$14-$19/hr OnsiteFull Time
PetSmart
PetSmart: Leading North American omnichannel pet retailer.
2+ YOERequires 2+ years of customer-focused retail experience, computer application proficiency, strong communication and organizational skills, schedule flexibility, and ability to lift up to 50 pounds.
2w
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Retail Customer Service Lead
Lexington, Kentucky, United States
OnsiteFull Time
PetSmart
PetSmart: Leading North American omnichannel pet retailer.
2+ YOERequires 2+ years of retail experience in a customer-focused environment, computer proficiency, strong communication and organizational skills, schedule flexibility, and ability to lift up to 50 pounds.
POS
1d
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Newport Aquarium Guest Experience Team Lead - Full Time
Newport, Kentucky, United States
OnsiteFull Time
Newport Aquarium
Newport Aquarium: Privately owned public aquarium displaying aquatic animals and providing educational experiences for families in Northern Kentucky.
Strong public speaking, English proficiency, teamwork, flexible scheduling, and ability to stand, climb, bend, stoop, and lift up to 25 pounds. Supervisory experience preferred.
4d
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Customer Service Department Lead
Zionsville or Grand Rapids or Michigan or Illinois or Indiana or Kentucky or Ohio or Wisconsin
OnsiteFull Time
Meijer
Meijer: Family-owned supercenter chain operating retail stores and distribution centers.
Customer service or retail experience preferred, excellent verbal and written communication, creative thinking, influence, rapport-building, plan execution, and ability to handle physical product tasks.
1d
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Newport Aquarium Guest Experience Team Lead - Full Time
Newport, Kentucky, United States
OnsiteFull Time
Newport Aquarium
Newport Aquarium: Privately owned public aquarium displaying aquatic animals and providing educational experiences for families in Northern Kentucky.
Strong public speaking, English proficiency, teamwork, and ability to work independently in a changing environment. Must work flexible evenings, weekends, holidays, and occasional after-hours events.
5d
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Customer Service Team Lead
Alaska or Arizona or Arkansas or California or Colorado or Florida or Georgia or Idaho or Iowa or Kansas or Kentucky or Maine or Michigan or Minnesota or Missouri or Montana or Nevada or New Hampshire or New Mexico or North Carolina or Oklahoma or Oregon or South Carolina or South Dakota or Tennessee or Texas or Utah or Washington or Wisconsin
$80k-$118k/yr RemoteFull Time
Premera Blue Cross
Premera Blue Cross: Not-for-profit health-plan provider offering health coverage and related services to individuals and employers in Washington and Alaska.
3+ YOE3+ MgmtBachelor's degree or four years of experience, plus three years each in management or leadership and operations. Requires systems familiarity, quality and production management experience, auditing knowledge, and virtual employee leadership.
LE​​AN
1mo
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Guest Experience Leader
La Grange, Kentucky, United States
OnsiteFull Time
Southeast Christian Church
Southeast Christian Church: Non-denominational Christian church serving worshippers through multiple Louisville-region campuses and online ministry.
Lead guest experience; recruit, train and lead volunteers; manage ministry budget; must lift 30-40 lbs, reside or relocate to Oldham County, and agree to the church Statement of Faith.
2w
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Lead Director, Commercial Member Experience
Hartford or Idaho or Arkansas or Texas or Georgia or Montana or Iowa or Wisconsin or Oregon or Washington or New York or Spain or District of Columbia or Connecticut or Nebraska or Rhode Island or Tennessee or Kentucky or Ohio or West Virginia or Maryland or Massachusetts or South Carolina or Missouri or Utah or Arizona or South Dakota or Pennsylvania or New Hampshire or Vermont or Minnesota or New Mexico or Michigan or California or Maine or North Dakota or Kansas or New Jersey or Indiana or Nevada or Louisiana or Mississippi or Oklahoma or Alabama or Virginia or Illinois or North Carolina or Colorado or Florida or Wyoming or Delaware
$100k-$232k/yr HybridFull Time
CVS Health
CVS HealthNYSE: CVS: Diversified healthcare integrating retail, pharmacy, and insurance services.
10+ YOERequires 10+ years in customer, member, digital, product experience, or communications strategy; healthcare or payer experience; strategic portfolio leadership; executive communication; and cross-functional influence.
3d
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Retail Experience Supervisor
Lexington, Kentucky, United States
$18-$27/hr OnsiteFull Time
Best Buy
Best BuyNYSE: BBY: Multinational retailer of technology products and services.
1+ YOERequires 1 year of leadership experience or 6 months as a Best Buy shift lead, plus sales or customer service experience, teamwork, and flexible schedule availability.
3mo
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Shift Lead
Danville, Kentucky, United States
$15-$17/hr OnsiteFull Time, Part Time
Firehouse Subs
Firehouse Subs: Fast casual restaurant chain specializing in hot subs.
Part-time/Full-time shift lead in a fast casual restaurant; customer experience focused; cash handling and basic computer skills.
Microsoft Office, Cash register
3w
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Lead Strategic Customer Success Partner
Newport, Kentucky, United States
HybridFull Time
Uber Freight
Uber Freight: Enterprise logistics technology provider serving shippers with managed transportation, multimodal capacity, and freight-management tools.
5+ YOERequires 5+ years in customer success, account management, sales, supply chain, logistics, transportation, or related work; customer-facing experience, data analysis, cross-functional leadership, and issue resolution. High school diploma/GED required.
Tableau, Power BI
2mo
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Customer Solutions Lead (Erlanger, KY, US, 41018)
Erlanger, Kentucky, United States
OnsiteFull Time
Perfetti Van Melle
Perfetti Van Melle: Global confectionery manufacturer producing candy and gum brands.
2+ YOE2+ years in Customer Solutions or related role; SAP S/4HANA experience; proven leadership; strong communication; problem solving; FMCG knowledge; ability to travel up to 10%.
SAP S/4HANA
2d
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Merchandising Lead
Florence, Kentucky, United States
$22-$30/hr OnsiteFull Time
Sam's Club
Sam's Club: Walmart-owned membership-only warehouse club serving families and small businesses through U.S. stores and samsclub.com.
0.5+ YOEMust be at least 18 and have 6 months of retail experience plus 6 months of customer service experience. Team leadership and supervision experience are preferred.
forklift
1mo
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Shift Lead
Frankfort, Kentucky, United States
$17-$20/hr OnsiteFull Time
Walgreens
Walgreens: Nationwide retail pharmacy and health services provider.
1+ YOE1+ year leadership or key-holder retail experience; ability to open/close store, handle cash, assist customers, and comply with regulated product laws.
1mo
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Shift Lead
Russellville, Kentucky, United States
$15-$19/hr OnsiteFull Time
Thoroughbred Express Auto Wash
Thoroughbred Express Auto Wash: Private express car wash operator serving drivers with conveyorized exterior washes and unlimited memberships across U.S. states.
1+ YOEHigh school diploma or equivalent, 1+ year retail or customer service experience, supervisory experience preferred, ability to work flexible hours including evenings and weekends, strong communication and organizational skills, ability to lift 25+ lbs.
POS systems
1mo
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Team Lead
Nicholasville, Kentucky, United States
$15/hr OnsitePart Time
Get Air Management
Get Air Management: Private trampoline-park operator and franchisor providing indoor active entertainment for families and groups.
Supervisory or leadership experience, strong customer service, self-motivated, ability to meet sales goals and support park operations.

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