247 customer experience lead jobs at 134 companies in Dickson, TN
3mo
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Customer Experience Lead (CXL) - Nashville, TN
Nashville, Tennessee, United States
$16-$17/hr OnsiteFull Time
1+ YOE1+ year retail or customer service experience; reliable, strong communication and problem-solving skills; ability to lift 40 lbs and stand for extended periods; flexible availability including evenings, weekends, and holidays.
10h
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Retail Customer Service Lead
Mount Juliet, Tennessee, United States
OnsiteFull Time
2+ YOERequires 2+ years of customer-focused retail experience, computer application proficiency, strong communication and organizational skills, schedule flexibility, and ability to lift up to 50 pounds.
point-of-sale (POS) systems
2w
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Customer Sales Lead- Dollar General
Goodlettsville or Nashville
$142k-$177k/yr OnsiteFull Time
Customer, account, or retail sales management experience in CPG; strong financial, trade, negotiation, presentation, and customer management skills; autonomous planning; willingness to travel 10–20%.
2w
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Customer Sales Lead- Dollar General
Nashville, Tennessee, United States
$142k-$177k/yr OnsiteFull Time
Customer, account, or retail sales management experience in CPG; strong financial and customer-management skills; autonomous planning; willingness to travel 10–20%; Nashville residence or relocation openness.
401k
3w
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
2mo
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Lead Customer Service Representative
Hendersonville, Tennessee, United States
$20-$25/hr OnsiteFull Time
2+ YOEMinimum two years administrative experience, strong written and verbal communication, detail-oriented with data entry skills, positive attitude, team player able to work independently.
2mo
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Shift Lead
Clarksville, Tennessee, United States
OnsiteFull Time
Provide customer engagement, oversee site operations and safety, perform opening/closing key-holder duties, lead and delegate to team members, and ensure wash quality and equipment monitoring.
4w
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Customer Service Team Lead- Warehouse B Shift (Mon-Fri 2pm-10:30pm)
Clarksville, Tennessee, United States
OnsiteFull Time
1+ YOEHigh school diploma,1+ year customer-service experience,intermediate computer and MS Office skills,WMS experience,strong communication,ability to lift 21-50 lbs and work in varying warehouse temperatures.
Microsoft Office, WMS
3mo
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Shift Lead
Nashville, Tennessee, United States
$14-$17/hr OnsiteFull Time, Part Time
1+ YOE1+ MgmtExperience in food service or hospitality; leadership abilities; strong communication; multitasking; food handler permit; reliable transportation; 16+.
3mo
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Lead Generation Specialist
Franklin, Tennessee, United States
OnsiteFull Time, Part Time
Customer-facing lead generation with CRM proficiency; presentable; experience in door-to-door sales or lead gen a plus.
CRM software, Basic computing
1w
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Shift Lead
Nashville, Tennessee, United States
$17-$20/hr OnsiteFull Time
1+ YOEOne year of leadership, supervisory, or retail key-holder experience; fluent English; valid PTCB certification or pharmacy license as required by state.
PPL
3w
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Support Lead Part Time
Hendersonville, Tennessee, United States
$13/hr OnsitePart Time
1+ YOEHigh school diploma or equivalent, minimum 1 year management experience, strong communication, multitasking, and customer service skills.
3d
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Customer Service Solutions Manager
Ashland City or Johnson City
HybridFull Time
6+ YOE6+ MgmtBachelor's degree required; 6+ years leading customer service or contact center operations; 5+ years managing customer service technology platforms; experience with implementations, integrations, automation, routing, and omnichannel solutions.
Salesforce, Five9, Genesys, NICE, Amazon Connect, Zendesk, SMS, AI, chatbots
3mo
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Shift Lead
Columbia, Tennessee, United States
$16-$18/yr OnsiteFull Time
POS experience, basic computer skills, strong math and communication, ability to resolve complaints; manager certification a plus.
POS systems, Cash registers, Point of Sale
3mo
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Customer Service Manager - State Farm Agent Team Member
Nashville, Tennessee, United States
$42k-$65k/yr OnsiteFull Time
Customer-service focused manager who can lead, communicate, and coordinate with the team; insurance customer-service experience preferred.
2d
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Store Shift Lead
Hendersonville, Tennessee, United States
$13-$13/hr OnsitePart Time
0.25+ YOERequires age 18+, high school diploma/GED or 6 months related experience, 3 months cashier experience, valid driver's license, reliable transportation, and ability to bend, stand, reach, and lift 50 pounds.
2w
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Department Lead - Sporting goods/Firearms
Clarksville, Tennessee, United States
OnsiteFull Time
2+ YOERequires at least 2 years of retail experience, department knowledge, strong communication, customer service, problem-solving, adaptability, computer skills, and ability to work varied hours, nights, and weekends.
Microsoft Excel, telephone, copy machine, fax machine, calculator, computer, handheld devices, forklifts, pallet jacks, ladders
3w
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(USA) Member Team Lead
Hendersonville, Tennessee, United States
$22-$30/hr OnsiteFull Time
0+ YOERequires six months of retail experience operating front-end equipment, six months of customer service experience, and age 18 or older. Supervisory experience is preferred.
3mo
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Key Lead - Opry Mills, Abercrombie & Fitch
Nashville, Tennessee, United States
OnsitePart Time
1+ YOEPart-time retail lead role with high customer focus; 1 year retail experience preferred; high school diploma preferred; strong communication and fashion knowledge.
POS system, Retail software, Omni-channel systems
1w
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Team Lead, Petsense
Columbia, Tennessee, United States
OnsiteFull Time, Part Time
Retail or pet/live animal knowledge preferred; supervisory experience preferred. Must be 18+, hold a valid driver's license, communicate effectively, handle animals, and lift up to 50 pounds.
Microsoft Excel
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