283 customer experience lead jobs at 151 companies in Dundee, MI
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Customer Experience Lead - Full Time
Brighton, Michigan, United States
$17/hrOnsitePart Time
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
1+ YOEAt least 1 year of retail experience preferred. Requires customer service, leadership, communication, problem-solving, organization, flexibility, and ability to work nights, weekends, and holidays.
The FIKA Company: Canadian cannabis retailer operating a diverse portfolio of dispensary brands.
2+ YOERequires 2 years of retail experience, high school diploma or GED, customer service experience, provincial cannabis certification, clear criminal record, cash management, and strong communication skills.
Customer Experience (CX) Customer Care, Ford Energy
Dearborn, Michigan, United States
$85k-$167k/yrHybridFull Time
Ford Motor CompanyNYSE: F: Ford manufactures, sells, and services vehicles and mobility solutions.
5+ YOE5+ years client-facing experience, bachelor’s degree in related field, merchandise/event/vendor management, exceptional communication, ability to navigate large organizations, and up to 20% domestic travel; must be authorized to work in the U.S.
Customer Experience (CX) Customer Care, Ford Energy
Dearborn, Michigan, United States
$85k-$167k/yrOnsiteFull Time
Ford Motor CompanyNYSE: F: Designs, manufactures, and sells cars, trucks, and SUVs.
5+ YOE5+ years high-touch client relations, bachelor’s degree in marketing/communications/business/hospitality, merchandise and vendor management, event planning, exceptional communication, budget stewardship, willingness to travel up to 20%.
TOCA Soccer: TOCA operates technology-enabled soccer training and entertainment centers.
Requires leadership or take-charge experience, customer service skills, technology confidence, evening/weekend flexibility, ability to lift 30+ pounds, and a food handler card where required.
Mayville Engineering CompanyNYSE: MEC: Provides precision metal fabrication and manufacturing solutions for OEMs.
2+ YOEHigh school diploma, GED, or equivalent and two years of customer service experience required. Requires communication, organization, problem-solving, analysis, and order-processing skills.
Indigo Books & Music: Operates a chain of bookstores and lifestyle retail outlets.
1+ YOERequires 1–2 years in customer service, merchandising, or operations; experience leading others; health and safety knowledge; business acumen; flexible scheduling; mobility; and ability to lift up to 40 pounds.
Customer Experience Supervisor I - Fairlane Town Center
Dearborn, Michigan, United States
$21-$26/hrOnsiteFull Time
JCPenney: Retailer of apparel, home goods, and beauty products.
Lead and coach store associates and cashiers, drive sales and service, manage scheduling and hiring activities, enforce checkout standards, and meet performance metrics.
Circle KToronto Stock Exchange: ATD: Operates a chain of convenience stores and fuel stations.
Customer service and cashier experience preferred; able to stand long periods, lift up to 60 lbs, perform store tasks, supervise shifts, and work weekdays plus weekends.
Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
DynatraceNYSE: DT: Provides an AI-powered observability platform for cloud monitoring.
5+ YOERequires 5+ years of experience, leadership and mentoring ability, enterprise customer experience, strong technical communication, SaaS expertise, Dynatrace expertise, and professional Dynatrace certification.
WalmartNYSE: WMT: Operates a chain of hypermarkets, discount stores, and grocery stores.
0.5+ YOEMust be at least 18 with 6 months of retail and 6 months of customer service experience. Team leadership and supervisory experience are preferred.
WalmartNYSE: WMT: Multinational retail operating discount stores and supermarkets.
0.5+ YOEMust be 18 or older with at least 6 months of retail experience and 6 months of customer service experience. Team leadership and supervision experience are preferred.
Walgreens: Retail pharmacy providing prescriptions and health and wellness products.
1+ YOE1+ year prior leadership or key-holder experience, fluent English, cash handling and register experience, knowledge of inventory control preferred, PTCB or pharmacy license as required, able to open/close store and perform customer service tasks.
The Kroger Co.NYSE: KR: Operates supermarkets, pharmacies, and jewelry stores across America.
1+ YOEHigh school diploma or equivalent and 1+ year of retail experience, with customer service, communication, math, judgment, teamwork, and physical ability to lift and move products.
Devon or Pottstown or Taylor or Smithfield or Querétaro or West Chester
HybridFull Time
Johnson MattheyLondon Stock Exchange: JMAT: Produces specialty chemicals and sustainable technologies for global industries.
Experience leading customer service teams in manufacturing/supply chain, proficiency with SAP, strong stakeholder management, analytical and communication skills; bachelor’s degree preferred; Spanish advantageous.
Stand Out For Good: Retailer of women's apparel, lifestyle products, and home decor.
Previous retail experience preferred; must be at least 20; able to lift 30 lbs; physical stamina for standing, climbing stairs/ladders; strong guest service and coaching abilities.
At Home: Operates big-box retail stores for home decor and furniture.
Leads store operations, opens/closes, coordinates staffing, and ensures safety and customer experience; requires lifting, flexibility, and strong communication.