97 customer experience lead jobs at 66 companies in Dunkirk, NY

1w
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Customer Experience Lead
St. Catharines, Ontario, Canada
OnsiteFull Time
Laura Canada
Laura Canada: Canadian women's apparel retailer operating Laura and Melanie Lyne.
Passion for fashion and customer service, team leadership or sales training experience, strong selling skills, and desire to develop a retail career.
2d
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Customer Experience Leader
Welland, Ontario, Canada
$19-$28/hr OnsitePart Time, Full Time
Indigo Books & Music
Indigo Books & Music: Operates a chain of bookstores and lifestyle retail outlets.
1+ YOERequires 1–2 years in customer service, merchandising, or operations; experience leading others; business acumen; planning and prioritization skills; provincial health and safety knowledge; and ability to lift up to 40 pounds.
1w
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Lead, Customer Service
Orchard Park, New York, United States
OnsiteFull Time
Lincare
Lincare: Provides home respiratory therapy and durable medical equipment services.
1+ YOEHigh school diploma or GED and one year of related experience or training, or an equivalent combination of education and experience. Requires customer service, reporting, communication, and staff support skills.
AS-400, CDR
2mo
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Retail Lead Associate (Reduced-Time), Customer Experience Operations
Amherst, New York, United States
$19/hr OnsitePart Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
1+ YOEHigh school diploma or equivalent, 18+ years old, 1+ year retail/customer-facing or leadership experience required; ability to lift up to 49 lbs and work flexible hours.
3w
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Lead Customer Service Advisor
Buffalo, New York, United States
$17-$20/hr OnsiteFull Time
Pep Boys
Pep Boys: Offers comprehensive automotive repair and maintenance services nationwide.
3+ YOEHigh school diploma, 3+ years service industry experience, valid driver\u0002s license, ability to lift 50 lbs, strong automotive service knowledge, mentoring and escalation handling, ability to work days/nights/weekends/holidays.
1mo
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Shift Lead
Buffalo, New York, United States
$18-$21/hr OnsiteFull Time
Walgreens
Walgreens: Retail pharmacy providing prescriptions and health and wellness products.
1+ YOE1+ year leadership or key-holder retail experience; fluent English; ability to open/close store, handle cash, lead team, maintain inventory and comply with regulated product laws.
2w
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Customer Service Manager
Amherst, New York, United States
$22-$23/hr OnsiteFull Time
Wegmans
Wegmans: Operates a chain of regional supermarkets and grocery stores.
Customer service experience in food service, grocery, or retail; multitasking and computer skills; ability to lead and train team members.
4d
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Merchandising Lead
Erie, Pennsylvania, United States
$21-$29/hr OnsiteFull Time
Walmart
WalmartNYSE: WMT: Multinational retail operating discount stores and supermarkets.
Must be 18 or older with 6 months of retail experience and 6 months of customer service experience. Team leadership and supervision experience are preferred.
Open Door Policy, Live Better U
4d
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Merchandising Lead
Erie, Pennsylvania, United States
$21-$29/hr OnsiteFull Time
Walmart
WalmartNYSE: WMT: Operates a chain of hypermarkets, discount stores, and grocery stores.
0.5+ YOEMust be at least 18 with 6 months of retail and 6 months of customer service experience; team leadership and supervision experience preferred.
Microsoft Excel
3w
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Team Lead
Buffalo, New York, United States
$18-$22/hr OnsitePart Time
Get Air Trampoline Park
Get Air Trampoline Park: Operates indoor trampoline parks and family entertainment centers.
Supervisory or leadership experience, strong customer service, self-motivated, able to meet sales goals and support park operations.
3d
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Team Lead
Buffalo, New York, United States
$21/hr OnsiteFull Time
GO Car Wash
GO Car Wash: Provides express automated car washing and vehicle detailing services.
0.5+ YOERequires 6 months of customer service or sales experience; car wash experience preferred. Must deliver customer service, drive sales growth, communicate clearly, lead others, and organize team responsibilities.
SMS
3w
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Service Ontario - Customer Support Supervisor
Welland, Ontario, Canada
$18-$20/hr OnsiteFull Time
Staples Canada
Staples Canada: Sells office supplies and provides business services across Canada.
1+ YOE1-2 years customer-service supervisory experience, ability to coach and lead teams, strong attention to detail, proficiency with Microsoft Office, ability to handle escalations, must be 18+ and pass background check.
Microsoft Office
4w
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Branch Operation Lead - Buffalo, NY
Buffalo, New York, United States
$23-$28/hr OnsiteFull Time
JPMorgan Chase
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
1+ YOE1+ year retail banking experience, high school diploma or equivalent, ability to work branch hours including weekends and evenings, strong attention to detail and customer engagement skills.
2w
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Community Solutions Billing Lead
Buffalo, New York, United States
OnsiteFull Time
Charter Communications
Charter CommunicationsNASDAQ: CHTR: Provides broadband connectivity, cable, and mobile communication services.
1+ YOEHigh school diploma or equivalent, English proficiency, one year as a proficient Community Solution Representative, telecommunications or cable call center experience, billing systems and troubleshooting expertise.
Microsoft Office Suite, PCs, intranet
1w
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Store Lead
Blasdell or Buffalo
$22-$24/hr OnsiteFull Time
Tailored Brands
Tailored Brands: Omnichannel retailer of menswear, formalwear, and tailored clothing.
1+ YOERequires at least 1 year of retail or sales experience, strong communication, organization, leadership, coaching, training, technology, problem-solving, and customer service skills.
Microsoft Office, video conferencing, POS System
3w
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US-Lead
Buffalo, New York, United States
OnsiteFull Time
Apple
AppleNASDAQ: AAPL: Designs and sells consumer electronics, software, and online services.
Supports store leadership, energizes teams, enables sales staff, facilitates customer experiences, and contributes to operational readiness and excellence.
4w
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Team Lead
Tonawanda, New York, United States
$28-$42/hr HybridFull Time
FedEx
FedExNYSE: FDX: Global provider of courier, logistics, and transportation services.
3+ YOE1+ MgmtOversee team workflow, train and audit staff, produce productivity/quality reports; high school/GED and ~3 years business experience with 1 year supervisory support; customs/brokerage experience preferred.
Cargowise
2w
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Lead Qualification Representative – Biosciences Division
Grand Island, New York, United States
$66k-$85k/yr OnsiteFull Time
Thermo Fisher Scientific
Thermo Fisher ScientificNYSE: TMO: Sells equipment and chemicals for scientific research and healthcare.
1+ YOEBachelor's degree in life sciences or related science, or equivalent laboratory/industry experience; 1+ year in customer service, inside sales, lead qualification, or sales support; CRM and Microsoft Office proficiency.
Salesforce, Groove, Seismic, Microsoft Office
2mo
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Cafe Shift Lead
Erie, Pennsylvania, United States
$17-$21/hr OnsiteFull Time
Erie Food Co-op
Erie Food Co-op: Community-owned grocery store providing organic foods and cafe services
2+ YOE2+ Mgmt2+ years retail or food service experience with 2+ years supervising; HS diploma/GED; strong communication, organization, POS knowledge, food safety, and customer service skills; schedule flexibility required.
POS system, Microsoft Office, Microsoft Word, Microsoft Excel
1mo
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Front End Lead Full Time
Clarence, New York, United States
$20-$24/hr OnsiteFull Time
BJ's Wholesale Club
BJ's Wholesale ClubNYSE: BJ: Membership warehouse club selling groceries and general merchandise.
Supervise and coach front-end team, deliver excellent member service, handle POS transactions, and maintain club standards; prior leadership or cashier experience preferred.
POS, MyWork, ChatGPT