1,104 customer experience lead jobs at 550 companies in New York
1w
Save
Mark Applied
Hide
Customer Experience Lead - Full Time
Cicero, New York, United States
$17/hr OnsitePart Time
1+ YOERetail experience preferred; ability to lead, coach, and motivate associates, deliver customer service, solve problems, communicate effectively, and work nights, weekends, and holidays.
2mo
Save
Mark Applied
Hide
Customer Experience Lead (Keyholder) - Boston
Boston or Brooklyn
$26-$30/hr OnsiteFull Time
2+ YOE2+ years retail/customer-facing experience; flexible hours including evenings, weekends and holidays; strong communication, problem-solving, organization, and coaching skills; luxury/consignment retail preferred.
Google Suite, Salesforce, Mac iOS
1w
Save
Mark Applied
Hide
Experience Lead
Tysons or New York City or Los Angeles or Houston or Chicago or Atlanta or Boston or Philadelphia
OnsiteFull Time
Requires guest-facing operational management experience in hospitality, entertainment, museums, live events, or similar settings; strong communication, organization, time management, and fast-paced problem-solving skills.
Microsoft Office, Google Suite, Slack, Project Management systems
2w
Save
Mark Applied
Hide
Team Lead Supervisor, Customer Experience - B2C
Glen Burnie or New York City or Baltimore
$55k-$70k/yr OnsiteFull Time
2+ YOERequires 2–4 years in customer service or contact center work, experience with escalations and complex cases, strong organization and communication skills, and operational metrics experience. Frontline team support preferred.
Power BI, Salesforce Service Cloud
2mo
Save
Mark Applied
Hide
Customer Experience Strategy & Operations Lead
New York City or San Francisco
$230k-$270k/yr OnsiteFull Time
8+ YOE3+ Mgmt8+ years in customer support/success strategy & operations, 3+ years people leadership, strong project management, analytics, and AI-first approach; experience with CX tech stack and forecasting.
Zendesk, Gainsight, Decagon
1w
Save
Mark Applied
Hide
Experience Lead, East 63rd Street
New York City, New York, United States
$18/hr OnsiteFull Time
1+ YOERequires at least 1 year of customer service or related experience, strong communication, computer literacy, flexible availability, and CPR/AED certification or willingness to obtain it.
LPMS
4d
Save
Mark Applied
Hide
Lead Customer Experience Coordinator (Full-Time) - Nanuet, NY
Nanuet, New York, United States
$22-$31/hr OnsiteFull Time
2+ YOE1+ MgmtRequires 2+ years of customer service experience, 1+ year mentoring or managing others, advanced computer and practice management software knowledge, strong organization, analytical, leadership, and communication skills.
3w
Save
Mark Applied
Hide
Guest Experience Lead | Columbus Circle
New York City, New York, United States
$26-$30/hr OnsiteFull Time
1+ YOERequires 1 year of retail or customer experience and experience leading, mentoring, or delegating. Must be legally authorized to work and travel reliably to the assigned store.
4d
Save
Mark Applied
Hide
E-Commerce Customer Experience Manager
Brooklyn, New York, United States
$85k-$105k/yr OnsiteFull Time
4+ YOE2+ MgmtRequires 4+ years in online customer service or operations, 2+ years leading a customer experience team, customer service and e-commerce platform experience, Microsoft Office proficiency, and project management skills.
Customer Relationship Management (CRM), Shopify, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1mo
Save
Mark Applied
Hide
Director, Customer Experience & Subscription Operations
New York, New York, United States
$133k-$150k/yr HybridFull Time
7+ YOE7+ Mgmt7+ years leading customer service or operations teams, 2+ years supporting subscription businesses, experience with customer service platforms, analytics-driven decision making, cross-functional technology implementations; Bachelor's degree preferred.
3w
Save
Mark Applied
Hide
Customer Experience Supervisor I - Queens Center
Elmhurst, New York, United States
$24-$30/hr OnsiteFull Time
Leads customer service, sales, cashier performance, checkout operations, hiring coordination, scheduling, training, safety, shrink, and store performance initiatives.
Point of Sale, Mobile Point of Sale, Satellite Registers, Expeditor stations
3w
Save
Mark Applied
Hide
Customer Success Lead
New York City or San Francisco
HybridFull Time
5+ YOE2+ MgmtRequires 5+ years in customer success, account management, or related work, including 2+ years with climate or sustainability reporting customers; real estate experience, leadership, analytical, communication, and process-design skills.
GRESB, TCFD, CDP
19h
Save
Mark Applied
Hide
Guest Experience Lead | Woodbury Common (Contract through January 2027)
Central Valley, New York, United States
$26-$30/hr OnsiteContract
1+ YOERequires 1 year of retail or customer experience, some experience leading, mentoring, or delegating, legal work authorization, and reliable transportation to the assigned store.
2w
Save
Mark Applied
Hide
Retail Customer Service Lead
Huntington Station, New York, United States
OnsiteFull Time
2+ YOERequires 2+ years of customer-focused retail experience, computer proficiency, strong communication, organization, composure under pressure, and flexibility for evenings, weekends, and holidays.
POS
4d
Save
Mark Applied
Hide
Retail Customer Service Lead
New Hartford, New York, United States
$17-$33/hr OnsiteFull Time
2+ YOERequires 2+ years of customer-focused retail experience, computer application proficiency, strong communication and organizational skills, schedule flexibility, and ability to lift up to 50 pounds.
Point-of-sale (POS) systems
1w
Save
Mark Applied
Hide
Team Lead, Customer Care
Oxford or Dallas or Rochester or Austin
$41k-$51k/yr OnsiteFull Time
3+ YOEHigh school diploma or equivalent and at least 3 years of professional contact center or customer care experience. Contact center, telephony, and workforce management systems experience preferred.
MSP, Blackknight, Sagent, Salesforce, Cisco Finesse, Calabrio
1w
Save
Mark Applied
Hide
Team Lead, Customer Care
Oxford or Dallas or Rochester or Austin
$41k-$51k/yr OnsiteFull Time
3+ YOERequires a high school diploma or equivalent and at least 3 years of professional contact center or customer care experience. Contact center systems, telephony, and workforce management experience preferred.
MSP, Blackknight, Sagent, Salesforce, Cisco Finesse, Calabrio
5d
Save
Mark Applied
Hide
Retail Experience Supervisor
Vestal, New York, United States
$21-$31/hr OnsiteFull Time
1+ YOE1+ MgmtRequires 1 year of leadership experience or 6 months as a Best Buy shift lead, plus sales or customer service experience, teamwork, and flexible schedule availability.
2mo
Save
Mark Applied
Hide
Customer Community Lead
New York, New York, United States
$125k-$200k/yr OnsiteFull Time
3+ YOE3+ years in customer community/advocacy/customer success/marketing; experience running advisory boards or councils; ability to build and operate community programs; strong relationship, voice-of-customer, and execution skills; in-person 5 days/week in Flatiron office; occasional travel.
1w
Save
Mark Applied
Hide
Samsung Experience Consultant Lead
Syracuse or DeWitt
$19/hr OnsiteFull Time
High school diploma or equivalent required; six months of sales, retail, telecom, or marketing experience preferred. Requires strong communication, presentation, problem-solving, and customer service skills.
Explore Jobs
Expand Your Job Search
Top Cities in New York for Customer Experience Lead
- Customer Experience Lead jobs in New York, NY
- Customer Experience Lead jobs in Brooklyn, NY
- Customer Experience Lead jobs in Queens, NY
- Customer Experience Lead jobs in Manhattan, NY
- Customer Experience Lead jobs in The Bronx, NY
- Customer Experience Lead jobs in Staten Island, NY
- Customer Experience Lead jobs in Buffalo, NY
- Customer Experience Lead jobs in Rochester, NY
- Customer Experience Lead jobs in Yonkers, NY
- Customer Experience Lead jobs in Syracuse, NY
- Customer Experience Lead jobs in Amherst, NY
- Customer Experience Lead jobs in Albany, NY
- Customer Experience Lead jobs in Greenburgh, NY
- Customer Experience Lead jobs in New Rochelle, NY
- Customer Experience Lead jobs in Cheektowaga, NY
- Customer Experience Lead jobs in Mount Vernon, NY
- Customer Experience Lead jobs in Schenectady, NY
- Customer Experience Lead jobs in Utica, NY
- Customer Experience Lead jobs in White Plains, NY
- Customer Experience Lead jobs in Clay, NY